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Skip to content Fly.io Sub-processors Last updated: 2026-09-24 Fly.io uses the following sub-processors to assist in providing our services. Sub–processor Location Activity Anthropic United States AI-assisted log analysis, support responses, and signup classification AWS United States Account management, backup storage, engineering support CacheNetworks United States Hosting provider Customer.io United States Newsletters and transactional email DataPacket United Kingdom Hosting provider Depot United States Customer software builds Discord United States Customer support communication Discourse United States Customer support communication Dropbox Sign United States Agreement signing (DPA, BAA, NDA) Google United States Productivity suite and cloud infrastructure Help Scout United States Customer support communication Honeycomb United States Tracing and observability HubSpot United States Customer relationship management incident.io United Kingdom Incident response and on-call management IPinfo United States Signup IP geolocation and risk scoring Latitude United States Hosting provider LaunchDarkly United States Feature rollout management Mailgun United States Transactional email Metronome United States Billing NetActuate United States Hosting provider OpenAI United States Incident summary generation PeopleDataLabs United States Signup risk scoring Plain United Kingdom Customer support communication PostHog Germany Product analytics RudderStack United States Product analytics Sentry United States Error reporting Slab United States Knowledge management Slack United States Customer support communication Snowflake United States Customer relationship management Stripe United States Payment processing, fraud and abuse prevention Tigris United States Object storage for Sprites Timescale United States Time-series metrics storage Vultr United States Hosting provider AI vendors Anthropic and OpenAI are used only by Fly.io’s internal tooling, under our AI usage policy. We never send the contents of your volumes, or the bodies of requests to your applications, to an AI vendor. During support and abuse investigations, the data that can be processed is account and organization metadata, support ticket text, and platform log lines, which include whatever your application writes to stdout. For Managed Postgres, our support tooling can also process a cluster’s Postgres logs and, when a Fly.io operator runs a read-only diagnostic query during an investigation, the results of that query. Changes Additions to and removals from this list are recorded here. 2026-09-24: Added Dropbox Sign, incident.io, and Vultr. 2026-05-18: Removed Equinix and OVH.