Snapshot 97780

Document
Subprocessor list
URL
https://optro.ai/subprocessors
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
144785 bytes
SHA-256 (raw)
88b44612a6175e3c3abb759d3b652186bbc9d75e84984b39e724132b33fa3efc
SHA-256 (normalized text)
37dfed63ef7ab443b94d9acc75ee51142ba0f8a4c03bfd7d21421759b6e7f93a

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amplitude",
      "evidence_id": 76454,
      "data": {
        "name": "Amplitude",
        "purposes": [
          "Performance, usage, and error monitoring and AI"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 6577,
      "data": {
        "name": "Anthropic",
        "purposes": [
          "Business Facilitation, and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 97780,
      "data": {
        "name": "AWS",
        "purposes": [
          "Service Hosting"
        ],
        "sections": [
          "CORE Hosting"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US",
          "Canada",
          "UK",
          "EU",
          "Singapore"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 97780,
      "data": {
        "name": "AWS Bedrock",
        "purposes": [
          "AI processing"
        ],
        "sections": [
          "Optro AI Providers"
        ],
        "services": [
          "Optro AI Tools"
        ],
        "locations": [
          "US",
          "Canada",
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Binagora",
        "purposes": [
          "Development support staffing"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "Argentina"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "birdie",
      "evidence_id": 6577,
      "data": {
        "name": "Birdie",
        "purposes": [
          "Customer support services"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "chameleon-intelligent-tech",
      "evidence_id": 6577,
      "data": {
        "name": "Chameleon",
        "purposes": [
          "Performance, usage, and error monitoring"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 6577,
      "data": {
        "name": "Cloudflare",
        "purposes": [
          "Web Security, DNS and Traffic Routing Management"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Autonomous Testing"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cora-ai",
      "evidence_id": 76454,
      "data": {
        "name": "Cora.ai",
        "purposes": [
          "Customer experience and lifecycle management; and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "credly-by-pearson",
      "evidence_id": 6577,
      "data": {
        "name": "Credly",
        "purposes": [
          "Customer training digital certificates management"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 6577,
      "data": {
        "name": "Datadog",
        "purposes": [
          "Performance, usage, and error monitoring"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Autonomous Testing"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "enterpret",
      "evidence_id": 6577,
      "data": {
        "name": "Enterpret",
        "purposes": [
          "Customer feedback insights and analysis"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "etech-global-services",
      "evidence_id": 76454,
      "data": {
        "name": "Etech",
        "purposes": [
          "Customer support staffing"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fivetran",
      "evidence_id": 97780,
      "data": {
        "name": "FiveTran",
        "purposes": [
          "Data pipeline and integration"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Implementation Service; Analytics"
        ],
        "locations": [
          "US",
          "Canada",
          "UK",
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "forethought-technologies",
      "evidence_id": 76454,
      "data": {
        "name": "Forethought",
        "purposes": [
          "Customer support services; AI chatbot"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "gainsight-software",
      "evidence_id": 76454,
      "data": {
        "name": "Gainsight",
        "purposes": [
          "Customer experience and lifecycle management and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "gainsight-software",
      "evidence_id": 6577,
      "data": {
        "name": "Gainsight Customer Community",
        "purposes": [
          "Optro Community"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 97780,
      "data": {
        "name": "Global Logic",
        "purposes": [
          "Development support staffing"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "Argentina",
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 6577,
      "data": {
        "name": "Google Workspace",
        "purposes": [
          "Business Facilitation, and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Implementation Service"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "grafana",
      "evidence_id": 6577,
      "data": {
        "name": "Grafana",
        "purposes": [
          "Security logging, metrics, and reporting"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Analytics"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "launchdarkly",
      "evidence_id": 6577,
      "data": {
        "name": "Launch Darkly",
        "purposes": [
          "Product & Feature control plane"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "merge-api",
      "evidence_id": 6577,
      "data": {
        "name": "Merge",
        "purposes": [
          "Facilitates customer created platform integrations"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 97780,
      "data": {
        "name": "Microsoft",
        "purposes": [
          "AI processing",
          "Service Hosting"
        ],
        "sections": [
          "CORE Hosting",
          "Optro AI Providers"
        ],
        "services": [
          "Optro AI Tools",
          "Optro Platform"
        ],
        "locations": [
          "US",
          "Canada",
          "UK",
          "EU",
          "Singapore"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mixmax",
      "evidence_id": 6577,
      "data": {
        "name": "MixMax",
        "purposes": [
          "Customer Engagement"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "notion-com",
      "evidence_id": 6577,
      "data": {
        "name": "Notion",
        "purposes": [
          "Business Facilitation, and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Implementation Service"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Observe",
        "purposes": [
          "Security logging, metrics, and reporting"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Analytics"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 97780,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "AI processing; Agentic Controls Testing (Autonomous Testing)",
          "Business Facilitation, and AI"
        ],
        "sections": [
          "Optro AI Providers",
          "Required Services"
        ],
        "services": [
          "Optro AI Tools",
          "Optro Platform"
        ],
        "locations": [
          "US",
          "US",
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Optro Canada, Inc.",
        "purposes": [
          "Affiliate"
        ],
        "sections": [
          "Affiliate Subprocessors"
        ],
        "services": [
          "-"
        ],
        "affiliate": true,
        "locations": [
          "Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Optro Germany GmbH",
        "purposes": [
          "Affiliate"
        ],
        "sections": [
          "Affiliate Subprocessors"
        ],
        "services": [
          "-"
        ],
        "affiliate": true,
        "locations": [
          "Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Optro Singapore Pte Ltd",
        "purposes": [
          "Affiliate"
        ],
        "sections": [
          "Affiliate Subprocessors"
        ],
        "services": [
          "-"
        ],
        "affiliate": true,
        "locations": [
          "Singapore"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Optro UK Ltd.",
        "purposes": [
          "Affiliate"
        ],
        "sections": [
          "Affiliate Subprocessors"
        ],
        "services": [
          "-"
        ],
        "affiliate": true,
        "locations": [
          "UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6577,
      "data": {
        "name": "Optro, Inc.",
        "purposes": [
          "Affiliate"
        ],
        "sections": [
          "Affiliate Subprocessors"
        ],
        "services": [
          "-"
        ],
        "affiliate": true,
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "oso",
      "evidence_id": 6577,
      "data": {
        "name": "Oso",
        "purposes": [
          "Platform Authentication Service"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 97780,
      "data": {
        "name": "Prediktive",
        "purposes": [
          "Development support staffing"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US",
          "Argentina",
          "Brazil",
          "Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "qualtrics",
      "evidence_id": 6577,
      "data": {
        "name": "Qualtrics",
        "purposes": [
          "Customer Engagement"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "readme",
      "evidence_id": 76454,
      "data": {
        "name": "ReadMe",
        "purposes": [
          "API Documentation; AI chatbot"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "rocketlane",
      "evidence_id": 97780,
      "data": {
        "name": "Rocketlane",
        "purposes": [
          "Implementation Service Project Management and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Implementation Service"
        ],
        "locations": [
          "US",
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sentry",
      "evidence_id": 6577,
      "data": {
        "name": "Sentry",
        "purposes": [
          "Performance, usage, and error monitoring"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Analytics"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sigma",
      "evidence_id": 97780,
      "data": {
        "name": "Sigma",
        "purposes": [
          "Data insights, Dashboarding component"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US",
          "Canada",
          "UK",
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "skilljar",
      "evidence_id": 76454,
      "data": {
        "name": "Skilljar",
        "purposes": [
          "Customer training platform and AI"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "slack",
      "evidence_id": 6577,
      "data": {
        "name": "Slack",
        "purposes": [
          "Business Facilitation / Internal Communications, and AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 97780,
      "data": {
        "name": "Snowflake",
        "purposes": [
          "Data insights, monitoring, metrics, and reporting"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Implementation Service; Analytics"
        ],
        "locations": [
          "US",
          "Canada",
          "UK",
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "softserve",
      "evidence_id": 6577,
      "data": {
        "name": "SoftServe",
        "purposes": [
          "Development support staffing"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "Mexico, Columbia"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "tableau",
      "evidence_id": 6577,
      "data": {
        "name": "Tableau",
        "purposes": [
          "Data insights, monitoring, metrics, and reporting"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 6577,
      "data": {
        "name": "Twilio",
        "purposes": [
          "SMS multi-factor authentication provider"
        ],
        "sections": [
          "Optional Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "workato",
      "evidence_id": 6577,
      "data": {
        "name": "Workato",
        "purposes": [
          "Business Facilitation / Automation platform, AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 6577,
      "data": {
        "name": "Zendesk",
        "purposes": [
          "Customer support and ticketing platform"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform"
        ],
        "locations": [
          "US"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zoom",
      "evidence_id": 6577,
      "data": {
        "name": "Zoom Video Communications",
        "purposes": [
          "Virtual conferencing & AI"
        ],
        "sections": [
          "Required Services"
        ],
        "services": [
          "Optro Platform; Implementation Service"
        ],
        "locations": [
          "US"
        ]
      }
    }
  ]
}