Optro

optro.ai

Optro declares 43 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

43 third parties, 5 affiliates.

NamePurposeLocationListed since
Amplitude Performance, usage, and error monitoring and AIUS
Anthropic AIBusiness Facilitation, and AIUS
AWS Service HostingUS; Canada; UK; EU; Singapore
AWS Bedrock AIAI processingUS; Canada; EU
Binagora Development support staffingArgentina
Birdie Customer support servicesUS
Chameleon Performance, usage, and error monitoringUS
Cloudflare Web Security, DNS and Traffic Routing ManagementUS
Cora.ai Customer experience and lifecycle management; and AIUS
Credly Customer training digital certificates managementUS
Datadog Performance, usage, and error monitoringUS
Enterpret Customer feedback insights and analysisUS
Etech Customer support staffingIndia
FiveTran Data pipeline and integrationUS; Canada; UK; EU
Forethought Customer support services; AI chatbotUS
Gainsight Customer experience and lifecycle management and AIUS
Gainsight Customer Community Optro CommunityUS
Global Logic Development support staffingArgentina; India
Google Workspace Business Facilitation, and AIUS
Grafana Security logging, metrics, and reportingUS
Launch Darkly Product & Feature control planeUS
Merge Facilitates customer created platform integrationsUS
Microsoft AI processing; Service HostingUS; Canada; UK; EU; Singapore
MixMax Customer EngagementUS
Notion Business Facilitation, and AIUS
Observe Security logging, metrics, and reportingUS
OpenAI AIAI processing; Agentic Controls Testing (Autonomous Testing); Business Facilitation, and AIUS; US; EU
Oso Platform Authentication ServiceUS
Prediktive Development support staffingUS; Argentina; Brazil; Ireland
Qualtrics Customer EngagementUS
ReadMe API Documentation; AI chatbotUS
Rocketlane Implementation Service Project Management and AIUS; India
Sentry Performance, usage, and error monitoringUS
Sigma Data insights, Dashboarding componentUS; Canada; UK; EU
Skilljar Customer training platform and AIUS
Slack Business Facilitation / Internal Communications, and AIUS
Snowflake Data insights, monitoring, metrics, and reportingUS; Canada; UK; EU
SoftServe Development support staffingMexico, Columbia
Tableau Data insights, monitoring, metrics, and reportingUS
Twilio SMS multi-factor authentication providerUS
Workato Business Facilitation / Automation platform, AIUS
Zendesk Customer support and ticketing platformUS
Zoom Video Communications Virtual conferencing & AIUS
Optro affiliates (5)
NamePurposeLocationListed since
Optro, Inc. AffiliateUS
Optro Canada, Inc. AffiliateCanada
Optro Germany GmbH AffiliateGermany
Optro Singapore Pte Ltd AffiliateSingapore
Optro UK Ltd. AffiliateUK

Web TechnologiesCSV · Atom

Optro's homepage made 339 requests to 33 domains, and 22 services controlled by another company.

Analytics (7): Wingify, LinkedIn, Meta, ZoomInfo, G2.com, Clearbit, CloudflareAdvertising (5): Google Cloud, Microsoft, StackAdapt, Capterra Inc.; usually detected as Advertising: XandrMarketing automation (3): 6Sense Insights, Inc., Adobe, DreamdataLive chat (1): Qualified.com, Inc.Cookie compliance (1): CookieScriptCDN (1): jsDelivrOther (4): CMS: Sanity; usually detected as Issue trackers: Sentry; SEO: Ahrefs; reviewed as Search engines: Algolia

22 third parties by category: Analytics 7Advertising 5Marketing automation 3Live chat 1Cookie compliance 1CDN 1Other 4

Third parties 22 · 239 requests
Qualified.com, Inc. Qualified 25% of the page's requests 86
Sanity Sanity Sanity.io 18% of the page's requests 61
6Sense Insights, Inc. 6sense 6% of the page's requests 20
Wingify VWO 4% of the page's requests 15
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 4% of the page's requests 12
Microsoftsubprocessor Microsoft Advertising 3% of the page's requests 9
StackAdapt StackAdapt 1% of the page's requests 5
CookieScript Cookie Script 1% of the page's requests 4
Adobe Marketo <1% of the page's requests 3
Capterra Inc. Capterra <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.439 <1% of the page's requests 3
ZoomInfo Zoominfo <1% of the page's requests 3
Algolia algolia.io <1% of the page's requests 2
Dreamdata Dreamdata <1% of the page's requests 2
G2.com G2 Track Your Prospects <1% of the page's requests 2
Ahrefs Ahrefs <1% of the page's requests 1
Clearbit Clearbit Reveal <1% of the page's requests 1
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
Sentrysubprocessor sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
First party 1 · 100 requests
Optro Framer Motion HSTS Microsoft Clarity Netlify Next.js 16.3.8 Next.js App Router Open Graph React Sentry Turbopack Webpack core-js 3.32.2 29% of the page's requests 100

13 tracked companies loaded by the homepage are not in Optro's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by Optro's subprocessorsCSV · Atom

358 reported incidents in the last 30 days, by 18 of the vendors Optro lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Optro was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
QualtricsLatency in multiple services in the Japanese region minor53 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
NotionSome Notion Agent sessions may hang or stop updating major2 h 19 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min

And 333 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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