Third Party Index

Upstream incidents

no impact stated· Nintex· · 3 days

User management page not loading users

Listed as a subprocessor by 0 tracked vendors · In window: 2 of its subprocessors

Its subprocessors Reporting vendor List it Twilio · listed by 484 tracked vendors · incident: User Authentication Identity SNA Failure Increase in Indonesia, Sep 10 17:33 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: User Authentication Identity SNA Failure Increase in Indonesia, Sep 10 17:33 UTC SendGrid Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Microsoft · listed by 750 tracked vendors Microsoft Salesforce · listed by 506 tracked vendors Salesforce Okta · listed by 281 tracked vendors Okta Mailchimp · listed by 109 tracked vendors Mailchimp Amazon · listed by 51 tracked vendors Amazon Nintex · listed by 0 tracked vendors Nintex

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Nintex User Authentication Identity SNA Failure Increase in Indonesia ↗ minor +1 h 57 min 16 h 50 min
SendGrid subprocessor of Nintex User Authentication Identity SNA Failure Increase in Indonesia ↗ minor +1 h 57 min 16 h 50 min

Incidents

major Discord Issue with establishing voice calls Sep 11 04:21 2 h 20 min 14 113 no impact stated Heap Heap Connect Sync Delays Sep 11 03:39 40 min 24 242 minor Entri Delays issuing new SSL certificates Sep 11 01:58 1 h 30 min 4 9 minor FingerprintPro Visitor API and Search Event API degradation Sep 11 01:50 1 h 56 min 2 3 minor MongoDB Atlas is experiencing issues with issuing certificates from Lets Encrypt Sep 11 01:28 2 h 23 min 232 1,457 major Employment Hero HR Documents - Optional Clauses are not disappearing from finalised documents Sep 11 00:42 6 h 22 min 1 2 minor Telestream UP Platform - Unable to Log In Sep 11 00:00 18 min 1 14 minor Descript Underlord Sep 10 23:15 16 h 7 min 1 5 major Latitude.sh Network issue affecting services in Sao Paulo location Sep 10 22:03 2 h 5 120 minor Lithic Mastercard chargeback settlement data delay Sep 10 21:50 16 h 23 min 1 2 minor Anthropic Elevated latency on the Claude API for some users Sep 10 21:43 1 h 40 min 583 1,877 3minor Descript Backend Workflow Outage Sep 10 21:18 2 h 35 min 1 5 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 10 21:14 14 min 1 5 major Orum Analytics Issue Sep 10 21:12 45 min 1 major Moneris Interac TSP (Wallet Based declines) - Important Update Sep 10 21:11 26 min 1 no impact stated Stripe Elevated Interac errors Sep 10 20:53 35 min 725 1,665 7major Temporal Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress Sep 10 20:51 10 h 29 min 46 1,113 1major Kentik Portal Instability Sep 10 20:35 26 h 42 min 2 96 major Speechmatics RT SaaS USA - SSL connection errors Sep 10 20:33 2 h 4 min 13 390 major Telnyx API Gateway errors in dc2-gce Sep 10 20:27 3 min 18 216 minor CircleCI· Vamp Issues loading pipelines for a small number of projects Sep 10 20:25 1 min 8 45 no impact stated OpenAI Delays in customer support responses Sep 10 19:53 1 h 55 min 804 1,966 4minor OpenAI Elevated errors affecting ChatGPT Work Sep 10 19:49 1 h 40 min 804 1,966 4no impact stated BrightHire Transcription delays Sep 10 19:45 1 h 30 min 1 186 minor Highspot Performance issues in AMERICAS2 Data Center Sep 10 19:40 1 h 20 min 7 12 no impact stated Socure RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sep 10 19:39 1 min 3 15 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Sep 10 18:59 5 h 27 min 827 1,915 8no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 18:27 8 min 54 1,394 1minor Worldpay INC0647228 - eCommerce (VAP) - Funding Delay Sep 10 18:25 3 h 4 min 10 57 no impact stated Sigma Input Table Edits Failing if customer updated warehouse connection Sep 10 18:24 27 h 37 min 29 325 no impact stated Zoom Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. Sep 10 18:22 16 min 186 1,021 2minor Exact Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) Sep 10 18:15 14 h 55 min 1 2 no impact stated Twilio· SendGrid· Segment On Call Engineers are Investigating Sep 10 18:14 — 827 1,915 5minor Bandwidth Messaging Delivery Incident- AT&T Sep 10 18:04 21 h 36 min 13 68 major Postman Api Builder flows are affected for US customers Sep 10 18:01 25 min 10 12 minor Middesk Nevada SOS and UCC Searches Unavailable through Monday, September 14 Sep 10 17:56 13 days 6 51 no impact stated Brevo Attacker gained access to client accounts Sep 10 17:46 — 21 28 major Vercel Elevated error rate on Connect and Passport Sep 10 17:42 1 h 33 min 172 811 1minor Akamai Edge Delivery Increased Latency in US East (IAD) Sep 10 17:37 16 h 47 min 46 1,133 no impact stated Imperva [ INC - 1131] Service Degradation Impacting the Imperva Management Portal Sep 10 17:34 4 h 57 min 5 53 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase in Indonesia Sep 10 17:33 16 h 50 min 827 1,915 6no impact stated Ashby Degraded functionality on bulk candidate import Sep 10 17:30 — 5 119 no impact stated Anaplan Platform Alerts Sep 10 17:22 42 min 3 17 no impact stated Wistia Wistia is down Sep 10 17:07 1 h 58 min 8 105 minor Cursor Investigating service degradation — Review Agents and Cloud Agents Sep 10 17:07 25 min 10 29 no impact stated Hostinger· Hosting24 Emergency Server US-820 Maintenance Sep 10 17:01 23 min 1 no impact stated Zoom Service degradation affecting subset of live online meeting translation in Canada region. Sep 10 16:57 9 min 186 1,021 2minor DevRev Some Computer questions may not return results Sep 10 16:47 26 h 5 min 5 100 minor Rippling Increased latency in APIs, Functions, and App Studio page loads Sep 10 16:30 — 11 24 minor Telnyx Edge Compute StatefulActor deploys and invocations degraded Sep 10 16:26 4 h 49 min 18 216 1

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