Upstream incidents
critical· SavvyMoney· · —
Lending & Deposit Application Flow – Degraded Performance (Resolved)
no impact stated 
Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 55 minor 
Resend Degraded performance Sep 18 16:48 — 78 225 2no impact stated 
CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 major 
Firmable Background Jobs: Degraded Function Execution Sep 18 16:45 4 h 50 min 1 no impact stated 
Clever Incorrect Task Notification Sep 18 16:43 1 min 4 major 
Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 12 96 2major 
Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 10 23 minor 
Plain Degraded performance Sep 18 16:16 — 45 1,017 1minor 
Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 46 1,098 1major 
Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated 
Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor 
Harness.io· 
OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 35 minor 
Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 22 354 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 22 354 no impact stated 
Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor 
Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major 
Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated 
Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor 
Twilio· 
SendGrid· 
Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 815 1,881 6no impact stated 
Hostinger· 
Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated 
FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 17 no impact stated 
Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 171 801 1no impact stated 
Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major 
Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 9 28 critical 
KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated 
Hightouch Elevated sync errors Sep 18 11:00 — 30 199 major 
ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major 
Sentry Delays in spans ingestion Sep 18 10:17 41 min 459 1,566 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 815 1,881 1no impact stated 
Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 815 1,881 1minor 
fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor 
Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 459 1,566 2minor 
Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor 
Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 289 minor 
Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major 
Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,391 minor 
Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 98 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,391 no impact stated 
Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor 
Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 457 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 55 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 815 1,881 major 
OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 330 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 457 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 457