Third Party Index

Cludo

cludo.com

Subprocessors CSVof Cludo's subprocessors · Atomfeed of Cludo's subprocessors

3 third parties.

NamePurposeLocationListed since
Amazon Web Services Hosting and infrastructureEU; Germany; US
Miðeind Natural language processing to Icelandic.Iceland
OpenAI (API integration self-build) AIPart of the search solution on website, reply to prompts regarding website searches. Not being trained by Cludo.US and EU (Cloud infrastructure)

Service statusCSVof Cludo's status page incidents · Atomfeed of Cludo's status page incidents

Jul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 critical)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 no impact stated)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 major)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 2 major or critical
  • 19 min typical time to resolve
  • 19 min longest major
BeganIncidentImpactLasted
Slowed Search (US)major—
Elevated Error Rate In Our AI Servicesno impact stated—
Search Outage (EU)critical19 min
Degraded performance: Cludo Searchminor29 min
Degraded performance: Cludo Searchminor4 h 34 min
Degraded Search Performance – EU Regionminor12 min
Analytics missing since Friday (EU only)major10 h
Degraded Search Performance & MyCludo Accessminor5 h 29 min

Incidents per month

0 2 4 Nov 2025: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 h 51 min Dec 2025: 1 incident (1 critical) · typical time to resolve 47 min Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 5 h 29 min Mar 2026: 1 incident (1 major) · typical time to resolve 10 h Apr 2026: 1 incident (1 minor) · typical time to resolve 12 min May 2026: 1 incident (1 minor) · typical time to resolve 4 h 34 min Jun 2026: 1 incident (1 minor) · typical time to resolve 29 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 critical) · typical time to resolve 19 min Sep 2026: 2 incidents (1 major, 1 no impact stated) Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Search API EU1

As Cludo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSVof Cludo's changes · Atomfeed of Cludo's changes

None since tracking began.

Rating badge for Cludo's site

Cludo transparency rating

It updates with the rating.

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