OpenAI

Documents

Subprocessors

19 third parties, 5 affiliates. CSV · Atom

Listed as a subprocessor by (279)

Purposes as each company states them.

• 15Five 15five.com
• 1mind 1mind.com Data importer securely transmits conversation data, which is processed but not stored in OpenAI, and returned to the data importer’s primary environment for further processing and storage.
• 8x8 8x8.com AI Studio AI Model Provider; One of the underlying AI models for AI Studio
• ActiveCampaign activecampaign.com
• Adobe adobe.com
• Ahrefs ahrefs.com AI-enabled functionality
• Aikido Security aikido.dev AI Inference
• Airbyte airbyte.com Engineering; Processing data to provide AI-powered features for the Airbyte Agents. Used for Airbyte Agents only.
• Airtable airtable.com AI model provider
• Akana by Perforce akana.com Gliffy; Gliffy Diagram Generation
• Alcide alcide.io
• Algolia algolia.com OpenAI provides generative AI capabilities supporting Algolia’s AI services and during pre-sales motions.
• Alloy alloy.app Artificial Intelligence
• Amplitude amplitude.com Generative AI technology used to enhance Amplitude and Statsig’s AI features
• Anaconda anaconda.com AI model inference
• Apolicy apolicy.io Advanced Language LLM (for content generation)
• Apollo apollo.io
• Appcues appcues.com Provides AI model services for optional Appcues AI features.
• Applied Compute appliedcompute.com AI services
• AppsFlyer appsflyer.com
• Asana asana.com
• AssemblyAI assemblyai.com Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.
• Atlan atlan.com Open AI serves as a frontier model provider for processing Customer Data in connection with the delivery of agreed services.
• Atlassian atlassian.com For the provision of Atlassian support; Generative AI services provider for intelligence product features
• Attention attention.com
• Attio attio.com Large language model for platform functionality
• Auvik auvik.com Provisioning of Auvik support, and AI services
• Avoma avoma.com Artificial Intelligence
• Benchling benchling.com Multi-modal large language model services, including realtime processing of audio data for voice-based interface
• BioRender biorender.com Supports figure generation tools (Protocols + Timelines + Flowcharts), Supports image generation tools
• Blacksmith blacksmith.sh AI model provider
• Box box.com
• Braintrust braintrust.dev Inference
• BrightHire brighthire.com Summarization
• BrightLocal brightlocal.com AI provider
• Brightcove brightcove.com AI-powered processing
• Bullhorn bullhorn.com AI services
• Calendly.com calendly.com AI features, Notetaker meeting summaries, SMS compliance
• CamelAI camelai.com We send user first names, user chat messages, database query results, and database schema information. Our contract with OpenAI does not allow them to train models on any camelAI customer data. OpenAI retains camelAI data for up to 30 days to monitor for abuse.
• Campfire campfire.ai LLM and embeddings provider used for select Ember features and document understanding. API data is not used to train OpenAI's models.
• Candu candu.ai AI / model providers; Frontier Models
• Centercode centercode.com
• Chainloop chainloop.dev openai.com
• ChargeBee chargebee.com Artificial intelligence (AI) service provider: It is used for delivering artificial intelligence capabilities within the product.
• Chat Aid chataid.com Response generation
• ChurnZero churnzero.com AI Processing
• Clay clay.com LLM provider/hosting
• Clerk clerk.com LLM API used for automated abuse detection scanning of customer-customized email templates (phishing, spam, brand impersonation).
• ClickUp™ clickup.com Application AI Functionality
• Close close.com AI functionality and tools
• Cloudflare cloudflare.com AI Gateway
• Cloudinary cloudinary.com Support & Operations
• Clozd clozd.com Required; Text summarization services. Important: Data is never used to train OpenAI models. [OpenAI Security and Privacy Center](https://openai.com/security-and-privacy/)
• CoLab colabsoftware.com Large Language Model (LLM) Provider; Large Language Model (LLM) provider and other API services used to process customer data.
• CodeRabbit coderabbit.ai Artificial Intelligence
• Collibra collibra.com Internal service analysis and support
• Common Room commonroom.io Content analysis, categorization, summarization, generative AI
• Contentsquare contentsquare.com Provides Large Language Model (LLM)
• Conveo conveo.ai **Processing Activity Description** Powers Conveo's AI agent for conducting and analyzing AI-led video interviews. **Data Residency / Processing Location** United States **Headquarters Location** San Francisco, United States; LLM Model
• Coralogix coralogix.com (Turned off by default) Processing user prompts and metadata to translate natural language queries to machine-readable format Interpret logs with AI-powered insights
• Crossbeam crossbeam.com AI services
• Cursor cursor.com Inference Provider; Provider of proprietary AI models via API. See the [OpenAI subprocessor list](https://openai.com/policies/sub-processor-list/).
• Customer.io customer.io AI model inference for optional AI-powered features
• Cyberhaven cyberhaven.com Service Provider for AI-enabled Cyberhaven functionality
• Daily daily.co LLM chat completions
• DataCamp datacamp.com AI processing; Artificial Intelligence Provider
• Databricks databricks.com AI-backed services
• Datadog datadoghq.com AI services
• Decagon decagon.ai Large Language Model and AI services; Large language models and AI provider
• Decimal AI decimal.app Large Language Model and AI services
• Deepgram deepgram.com Developer of general AI systems and large language models.
• Digicert digicert.com Provide AI assistance and employee tools
• DoiT doit.com OpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding.
• Double doublehq.com AI Provider
• DoubleVerify doubleverify.com
• DrDroid drdroid.io AI APIs
• Drata drata.com [SafeBase] OpenAI provides language processing services used to generate text, analyze content, and support conversational and automation features within our platform. It processes user-provided input to deliver AI-powered responses and assistance for LLM capabilities and security questionnaire answering capabilities in AIQA.
• Dromo dromo.io Powers AI (GPT) features in our product
• Dropbox dropbox.com Large Language Model Processing (e.g. video captioning, summarization, enhanced search)
• Egnyte egnyte.com
• ElevenLabs elevenlabs.io LLM Services; Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality.
• Emphere emphere.com Artificial Intelligence
• Employment Hero employmenthero.com IT; Processing Activity: Integration of AI capabilities into product features, including natural language processing and automated content generation. GDPR Transfer Mechanism: Standard Contractual Clauses
• Enterpret enterpret.com Artificial Intelligence
• Expensify expensify.com LLM model provider; Member Data and Personal Data
• Factory factory.ai Processing AI requests
• Fathom fathom.ai AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data
• Feedly Threat Intelligence feedly.com Artificial Intelligence
• Figma figma.com AI model provider; Content moderation and safety filtering; Selectable AI model provider
• Fillout fillout.com
• Fivetran fivetran.com Development and support use cases and generative artificial intelligence services
• Fly.io fly.io Incident summary generation
• Forethought Technologies forethought.ai AI Models
• Fountain fountain.com Custom GPT powering chatbot and other AI based servcies
• Front front.com AI-enabled functionality
• Fullstory fullstory.com Support various Generative AI features within Fullstory
• Gainsight Software gainsight.com Cloud Service Provider for Certain Generative Artificial Intelligence features
• Gem gem.com AI Features
• GitGuardian gitguardian.com AI/ML services for specific AI-driven capabilities
• GitHub github.com AI Inference and AI Services
• GitLab gitlab.com AI-Powered Product Features
• Glean glean.com LLM Provider
• GoDaddy godaddy.com Create product content, Generating and searching knowledge based content, Communications & Chat transcripts.
• Goodfit.io goodfit.io Large-language-model processing for AI-powered product features (e.g., data classification & enrichment)
• Granola grano.la **Purpose of processing** – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. **Hosting location** – United States **Entity address** – 3180 18th Street, San Francisco, CA 94110, USA **Compliance measures** – [OpenAI Compliance](https://trust.openai.com/); AI Processing & Transcription
• Great Question greatquestion.com Machine learning LLM provider; Processes anonymized and pseudonymized transcript and survey data for v1 AI features (Ask AI, synthesis, auto-highlights, tags, chapters, titles).
• HackerRank hackerrank.com Screenshot analysis to identify suspicious applications in the screenshot.
• Hadrius hadrius.com
• Hasura hasura.io
• Heap heap.io Provides large language model
• Help Scout helpscout.com Machine learning
• Heron herondata.io
• Hex hex.tech
• Hightouch hightouch.com Service Provider for AI functionality
• Honeycomb honeycomb.io AI services
• Hotjar hotjar.com Provides Large Language Model (LLM)
• HubSpot hubspot.com AI Service Provider
• InMotion Hosting inmotionhosting.com Advertising attribution, analytics, and conversion tracking
• Infobip infobip.com Provisioning of large language model (LLM) capabilities within Infobip AgentOS platform, enabling autonomous multimodal AI-driven task execution, information retrieval and conversational assistance. Available as a selectable LLM provider*.
• Instantly instantly.ai Generative AI services
• Intercom intercom.com AI processing; OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity.
• Iterable iterable.com Provides large language models and artificial intelligence services.
• Jimdo jimdo.com
• Jotform jotform.com
• Kaltura kaltura.com AI Research;; Optional Infrastructure
• Kentik kentik.com AI-based product features
• Kinsta® kinsta.com AI-powered tooling and analytics
• Klaviyo klaviyo.com AI Features and functionality; Customer Success and Support Services
• Kryterion kryterion.com
• Kustomer kustomer.com AI Features; AI Features in the Kustomer App
• LangChain langchain.com AI model inference; Provides LLM inference for AI-powered features
• LaunchDarkly launchdarkly.com
• LexisNexis lexisnexis.com
• Linear linear.app Artificial intelligence
• LiveKit livekit.com Model inference
• LogicMonitor logicmonitor.com AI / Large Language Model Services; AI Model Processing & NLP Services
• Lucky Orange luckyorange.com Generative AI
• Mailchimp mailchimp.com
• Mailgun mailgun.com Machine Learning
• Manus manus.im Foundational models
• Maxio maxio.com
• Meltwater meltwater.com AI features on the platform
• Metabase metabase.com Semantic processing.
• Microsoft microsoft.com AI model provider
• MinIO min.io AI model API; processes software usage data for internal development and operational purposes
• Mixmax mixmax.com AI Functionality
• Mixpanel mixpanel.com Mixpanel Spark may be disabled in jurisdictions based on customer selections.; Mixpanel's AI-supported features may be disabled based on customer selections.; OpenAI provides generalized artificial intelligence services to Mixpanel in connection with our "Spark" application. Generally, this service processes only limited amounts of Customer Personal Information, including information input into the service by our customers. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but is not used to train OpenAI's algorithms, and is never stored by OpenAI.; OpenAI provides generalized artificial intelligence services to Mixpanel that support artificial intelligence features in our Application Services. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train OpenAI's models, and is never stored by OpenAI.
• Motion usemotion.com AI Platform
• Nasuni nasuni.com AI-assisted internal tooling and customer support operations
• Navattic navattic.com AI features
• Netlify netlify.com AI Services
• Nextiva nextiva.com Analysis of customer interactions
• Noom noom.com
• Notion notion.so Service provider for hosting large language models and embeddings and for abuse prevention
• Notion notion.com Service provider for hosting large language models and embeddings and for abuse prevention
• Nutshell nutshell.com Provides content summarizations and AI agents
• Ocrolus ocrolus.com Cloud infrastructure for data processing
• Ona ona.com AI language model services for code generation and assistance
• Oneleet oneleet.com Customer data required for AI functionality
• OpenRouter openrouter.ai Inference
• OpenSesame opensesame.com Data Analysis & Classification
• Optery optery.com AI-driven analysis for verifying data broker profile matches and generating Removals Reports
• Optro optro.ai Business Facilitation, and AI; Agentic Controls Testing (Autonomous Testing)
• Orderful orderful.com LLM Provider
• Otter Meeting Agent otter.ai Provider for evaluating the effectiveness of our Large Language Models (LLM). The provider is used to provide input on whether product feature(s) may contain harmful information. No Customer Data will be used to train or improve OpenAI’s artificial intelligence models. OpenAI does not store Customer Data sent through the API on their platform.
• Outreach outreach.io Outreach Platform LLM Provider
• PagerDuty pagerduty.com Artificial Intelligence
• PandaDoc pandadoc.com Provides Large Language Model Processing via APIs in the PandaDoc Application
• Parallel Web Systems parallel.ai AI inference & processing
• Parseable parseable.com Artificial Intelligence
• PathFactory pathfactory.com Infrastructure
• Pendo pendo.io **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US or EU (according to customer's hosting location)
• Perplexity AI perplexity.ai Cloud provider; OpenAI is an artificial intelligence (AI) research and deployment tool
• Pilosa pilosa.com AI inference
• Pipedrive pipedrive.com
• Plain plain.com AI; AI/LLM Provider
• Planhat planhat.com Generative AI functionality
• Plivo plivo.com Application AI functionality
• Podium podium.com
• Postscript postscript.io Artificial Intelligence
• Prefect prefect.io Error summaries of logs (optional)
• Productboard productboard.com AI-powered features
• Pylon usepylon.com AI Inference
• Quo quo.com AI data processing; Artificial Inteligence
• Qventus qventus.com
• Railway railway.com Generative AI services
• Rapid7 rapid7.com
• ReadMe readme.com Artificial intelligence
• Reality Defender realitydefender.com
• Redis redis.io Generative Artificial Intelligence (AI) and Natural Language Processing (NLP) services
• Relevance AI relevanceai.com AI Models; Engineering
• Replicated replicated.com Platform level services and LLMs
• Retell AI retellai.com
• Retool retool.com Third-Party Model Provider
• RingCentral ringcentral.com Intelligence development and/or features (including but not limited to productivity, conversation, and sales intelligence); Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
• Root root.io AI Inference
• Rootly rootly.com LLM inference for AI-powered summarization, catchup, and generative features
• Salesforce salesforce.com
• Scalyr scalyr.com LLM Hosting
• Segment segment.com OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services
• SendGrid sendgrid.com OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services
• Sendbird sendbird.com Provides processing of large language models via API
• Sendmarc sendmarc.com Natural language processing and generative AI services; Productivity
• SentinelOne sentinelone.com LLM Hosting
• Sentry sentry.io AI/ML services
• Serverless Framework serverless.com AI services provider used to support engineering workflows and product features involving machine learning and language models.; Engineering
• Shopify shopify.com Conversational artificial intelligence services
• Showpad showpad.com Natural Language Processing (NLP)
• Sinch sinch.com Machine Learning
• SnapLogic snaplogic.com AI Data Processing
• Snitcher snitcher.com
• Soraban soraban.com Provides large language models via API for document classification and data extraction within Soraban's workflows. Customer data sent to OpenAI is governed by zero-data-retention terms, so it is not retained by OpenAI or used to train its models. OpenAI publishes system cards documenting model capabilities, limitations, safety evaluations, and known risks: [OpenAI system cards](https://openai.com/safety/).
• Sprout Social sproutsocial.com
• Statuspage statuspage.io For the provision of Atlassian support; Generative AI services provider for intelligence product features
• Storylane storylane.io Artificial Intelligence
• Supabase supabase.com Provision of natural language processing and generation services
• Superside superside.com
• SupportYourApp® supportyourapp.com AI language model processing for customer support automation, Output generation, and agent assistance
• SurrealDB surrealdb.com AI provider
• SurveyMonkey surveymonkey.com Machine Learning services to support AI product features
• Sysdig sysdig.com Advanced Language LLM (for content generation)
• Tableau tableau.com
• Tailscale tailscale.com AI model provider for certain PAM features
• Tavily tavily.com AI service provider; Application Functionality
• Teamtailor teamtailor.com ADD-ON (and Opt-in) Service: AI-based functions in Teamtailor’s Co-Pilot service. [Co-pilot]
• Telnyx telnyx.com Large language models and Whisper speech recognition for enabled AI features. Processes submitted text, prompts, audio, transcripts and generated responses that may contain personal data.
• Tesorio tesorio.com AI / Large Language Model Provider
• Thinkific thinkific.com Service provider for AI powered features.
• Tiger Data (creators of TimescaleDB) tigerdata.com Optional query assistance, when Customer enables SQL Assistant
• Tines tines.com AI model processing and inference for automated workflows and natural language features
• Together AI together.ai AI services
• Totango totango.com Large language model processing via APIs for customers using Totango's Account Summary features
• Tractian tractian.com AI solution provider; ChatGPT product provider.
• Traversal traversal.com LLM Inference
• Tray.ai tray.ai Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere.
• TrustArc trustarc.com Large language models supporting AI-enabled; features
• Twilio twilio.com OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services
• Typeform typeform.com (Optional processing)\ Customer Data; Platform AI Features
• Udemy udemy.com Generative artificial intelligence processor powering GenAI features; Summarizing and presenting cohort discussion themes
• UiPath uipath.com Generative AI services; Providing generative AI services, such as Large Language Models.
• Unblocked getunblocked.com ML Processing
• Unlayer unlayer.com Text generation, content rewriting, layout suggestions, AI Assistant responses
• Upstash upstash.com
• UserVoice uservoice.com
• Userflow userflow.com
• Vanta vanta.com Application AI Functionality; Vanta AI
• Velocity T.K. velocity.tech Cloud Service Provider: Used to support AI-powered features; enabling enhanced automation and insights within; such as natural language processing and generative responses,; the BigPanda platform.
• Vendr vendr.com Data Analysis and Summarization
• Vercel vercel.com Generative AI services
• VictoriaMetrics victoriametrics.com AI services
• WeTransfer wetransfer.com Customer support
• Weaviate weaviate.io AI feature connectivity; Infrastructure
• WebFX webfx.com AI-Enabled Functionality; Used for WebFX AI products and services.
• Webflow webflow.com Artificial Intelligence services
• Whimsical whimsical.com AI-enabled functionality
• Workato workato.com Provision of Copilot. Only applicable for customers who opt in to use the applicable AI Features.
• Wrike wrike.com
• Xero xero.com Conversational artificial intelligence services
• You.com you.com LLM Service Provider with Zero Data Retention and Zero Data Training; LLM service provider
• Zapier zapier.com Artificial intelligence provider
• Zencoder zencoder.ai AI/ML Services
• Zendesk zendesk.com Provides generative artificial intelligence and natural language processing services.
• Ziflow ziflow.com AI language model; AI language model, API - https://openai.com/policies/data-processing-addendum
• Zoom zoom.us Intelligent Features Service Provider
• ZoomInfo zoominfo.com Generative AI services
• Zuddl zuddl.com AI-based text processing and generation (applicable only to AI Opt-In Customers)
• Zuplo zuplo.com APIs are used for various Zuplo Policies (i.e. Semantic Caching)
• Zyte zyte.com Productivity and AI tool
• inFeedo AI infeedo.ai
• incident.io incident.io Artificial Intelligence Provider
• monday.com monday.com
• n8n n8n.io AI provider
• ngrok ngrok.com Customer Selectable AI Model Provider
• nylas nylas.com Productivity
• posthog posthog.com Service Provider for AI Features
• replit replit.com
• rollbar docs.rollbar.com AI driven analysis
• turbopuffer turbopuffer.com Embedding inference
• zeroheight zeroheight.com Customer Content input into AI features; Service provider for AI-enabled functionality (an opt-in feature)

Changes

None since tracking began.