Codio

codio.com

Codio declares 4 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include HubSpot, Intercom and Pendo. No published changes since we first read it on Oct 23, 2026. 1 tracked vendor, Gruntwork, names Codio as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

4 third parties.

NamePurposeLocationListed since
Hubspot, Inc. Customer data base (client staff only; not students or learners).USA
Intercom, Inc. Technical support chat and notifications.USA
Looker Data Sciences, Inc. (Google Cloud Platform) Processing (only; i.e. not storage) for provision of learning insights visualizations.USA
Pendo, Inc. Product feature usage research.USA

Subprocessor of (1)CSV · Atom

1 company

Service statusCSV · Atom

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
one the container instances is unavailableminor12 min
containers are failing to startmajor8 min

Incidents per month

0 2 4 Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 major) · typical time to resolve 8 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 12 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

As Codio's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Codio's subprocessorsCSV · Atom

8 reported incidents in the last 30 days, by 3 of the vendors Codio lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Codio was involved.

DateCompanyIncidentImpactLasted
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
IntercomCustomer contact details showing up as "Redacted" in the Intercom Inbox minor12 min
HubSpotMarketing email statistics are delayed no impact stated1 h 35 min
IntercomDelays in processin Bulk Actions in the Inbox minor26 min
HubSpotHubSpot is experiencing issues no impact stated1 h 52 min
PendoSome Customers Unable to Connect to Pendo MCP minor12 h 29 min
PendoPairing in Mobile is Not Functional major1 h 47 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Codio's site

Codio transparency rating

It updates with the rating.

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