Third Party Index

ControlUp

controlup.com

Subprocessors

3 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services All VDI Services; Configuration DB; EUC, Internet and web Application’s performance metrics.; Hosting of Customer data and the Services; Real-Time audit data.; System Incidents data; User Management (AD); VDI AudingAWS Europe (Frankfurt); Dedicated region for our current EEA customers.; Dedicated region for our customers outside EEA.; Europe (Frankfurt); Europe (Ireland); US East (Virginia)
Anthropic PBC AI-assisted processing and analysis as part of the Services; AI-generated operational insights and remediation recommendations.; Alerts, troubleshooting, and diagnostic information.; Endpoint telemetry and device performance metrics.; User-submitted prompts and natural language queries.Europe (Sweden Central); United States (East US 2)
Microsoft Azure AI-assisted processing and analysis may be performed using Microsoft Foundry services (Azure AI Foundry) as part of the Services.; Audit Log; Customer streaming data is exclusively stored in the selected region chosen from the available options.; DEX Streaming; Data is processed within the Customer’s tenant.; Data is stored in Customer’s tenants in Azure in a region chosen by the Customer.; File Upload/Download of remote-controlled session; Hosting of Customer data and the Services; Physical endpoint devices statistics and performance metrics.; Recordings of remote-controlled session; Settings and configuration data; User registration data; VDI & DaaS: Data streaming uploadsAustralia East (New South Wales); Canada (Toronto); Canada Central (Toronto); Central US (Iowa); East US (Virginia); East US / East US 2 (Virginia); France Central (Paris); Germany North (Berlin); Germany West Central (Frankfurt); Norway East (Norway); Qatar Central (Doha); Southeast Asia (Singapore); Switzerland North (Zurich); UAE North (Dubai); West Europe (Amsterdam)

Service status

Jul 2: before our history of this status pageJul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: before our history of this status pageJul 22: before our history of this status pageJul 23: before our history of this status pageJul 24: before our history of this status pageJul 25: before our history of this status pageJul 26: before our history of this status pageJul 27: before our history of this status pageJul 28: before our history of this status pageJul 29: before our history of this status pageJul 30: before our history of this status pageJul 31: before our history of this status pageAug 1: before our history of this status pageAug 2: before our history of this status pageAug 3: before our history of this status pageAug 4: before our history of this status pageAug 5: before our history of this status pageAug 6: before our history of this status pageAug 7: before our history of this status pageAug 8: before our history of this status pageAug 9: before our history of this status pageAug 10: before our history of this status pageAug 11: before our history of this status pageAug 12: before our history of this status pageAug 13: before our history of this status pageAug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: 1 incident (1 no impact stated)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: 1 incident (1 no impact stated)Sep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 major)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 3 incidents in 43 days
  • 1 major or critical
  • 22 min typical time to resolve
  • 22 min longest major
BeganIncidentImpactLasted
Logins failing - Network Problem errormajor22 min
Planned DEX Login Maintenanceno impact stated12 min
Controlup.app accessibility issues - Remote Control for Unmanaged Devices not accessable.no impact stated47 h 25 min

Incidents per month

0 2 4 Jul 2026: 0 incidents · before our history of this status page Aug 2026: 1 incident (1 no impact stated) · partial: our history begins Aug 18 · typical time to resolve 47 h 25 min Sep 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 22 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
EMEA Region3
US Region2
APAC Region1

As ControlUp's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

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