Directus

directus.io

Directus declares 7 subprocessors in its subprocessor list, which we last checked on Oct 26, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Oct 12, 2026.

Subprocessors CSV of Directus's subprocessors · Atom feed of Directus's subprocessors DORA draft CSV of Directus's subprocessors as declared by Directus what's this? · 

7 third parties.

NamePurposeLocationListed since
Amazon Web Services (AWS) Directus Cloud SaaSClient Selected Data Center Region Multiple regions available: US, EU, Asia-Pacific, etc.
Cloudflare Global CDN for Directus Cloud SaaS projectsGlobal network and traffic processing. Traffic routing uses Cloudflare's global anycast network.
Google Cloud storage, secure file sharing, and internal workspace services to facilitate support ticket management and log transfers.USA
HubSpot
Customer Relationship Management (CRM) and support ticketing system to track, manage, and communicate with authorized client support contacts, including the ingestion and hosting of client-initiated support requests and associated correspondence.
US
Northflank Directus Cloud SaaSClient Selected Data Center Region Multiple regions available: US, EU, Asia-Pacific, etc.
SendGrid Transactional Email Delivery for Directus SaaS projectsUSA, EU
Stripe Payment gateway, subscription billing management, invoicing, and fraud prevention for the Self-Serve cloud platform.USA

Web TechnologiesCSV of Directus's web technologies · Atom feed of Directus's web technologies

Directus's homepage made 161 requests to 39 domains, 15 services controlled by another company, and 2 domains not identified.

Analytics (8): HubSpot, Clay, LinkedIn, Meta, Leadfeeder, Unify, Cloudflare, DubAdvertising (3): Google Cloud, Reddit, Inc., X Corp.Marketing automation (2): GetVector, Inc., ClearbitOther (2): Page builders: Framer; SEO: Ahrefs

15 third parties by category: Analytics 8Advertising 3Marketing automation 2Other 2

Third parties 15 · 148 requests
Framer Framer Sites 49% of the page's requests 79
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 13% of the page's requests 21
GetVector, Inc. Vector 7% of the page's requests 11
HubSpotsubprocessor HubSpot HubSpot Analytics 6% of the page's requests 10
Clay Clay Web Intent 2% of the page's requests 4
Clearbit Clearbit 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.419 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Leadfeeder Leadfeeder 1% of the page's requests 2
Unify Unify 1% of the page's requests 2
Ahrefs Ahrefs <1% of the page's requests 1
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
Dub Dub Analytics <1% of the page's requests 1
Unknown 2 · 2 requests

demo-kit-nine.vercel.appusbrowserspeed.com

First party 1 · 11 requests
Directus Cloudflare Framer Motion Google Font API HSTS HTTP/3 Linkedin Ads Open Graph PostHog Priority Hints React core-js 3.49.0 7% of the page's requests 11

9 tracked companies loaded by the homepage are not in Directus's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Directus's compliance · Atom feed of Directus's compliance

Certified

Certifications as Directus's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Directus's status page incidents · Atom feed of Directus's status page incidents

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: 1 incident (1 critical)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 1 h 10 min typical time to resolve
  • 1 h 10 min longest major
BeganIncidentImpactLasted
Service Disruption – North America (Non-Enterprise)critical1 h 10 min
Investigating stability issues in the US regioncritical1 h 25 min
Degraded performance on some EU region serversmajor2 h 35 min
Partial Outage for Directus Netherlands Regionmajor1 h 22 min
Directus Cloud API Downcritical—
Directus Cloud API Downcritical51 min
Cloudflare outagecritical9 h 57 min
Cloudflare outagecritical—

Incidents per month

0 2 4 Nov 2025: 2 incidents (2 critical) · partial: our history begins Nov 1 · typical time to resolve 9 h 57 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 4 incidents (2 critical, 2 major) · typical time to resolve 1 h 22 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 critical) · typical time to resolve 1 h 25 min Aug 2026: 1 incident (1 critical) · typical time to resolve 1 h 10 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
North America1

As Directus's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Directus's subprocessorsCSV of incidents reported by vendors Directus lists · Atom feed of incidents reported by vendors Directus lists

188 reported incidents in the last 30 days, by 3 of the vendors Directus lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Directus was involved.

DateCompanyIncidentImpactLasted
SendGridSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
SendGridSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
SendGridSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
SendGridSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
SendGridSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
SendGridAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
SendGridSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
SendGridMMS Delivery Delays from Twilio to C-Spire United States minorongoing
SendGridSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
StripeElevated Blik errors no impact stated1 h
SendGridVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
SendGridSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
SendGridSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
SendGridVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
SendGridSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
SendGridSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
SendGridSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
SendGridVoice Call Post Dial Delay from Twilio Phone Numbers to Chile minor2 days
SendGridSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor1 h 9 min
SendGridSMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor6 h 3 min
SendGridSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor6 h 43 min
SendGridSMS Delivery Delays and Failures from Twilio to Telecall Brazil minor9 h 31 min
SendGridSMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia minor2 h 45 min
SendGridSMS Delivery Delays from Twilio to Surf Telecom Brazil minor15 h 40 min

And 163 more. All of them: CSV · Who is around them.

ChangesCSV of Directus's changes · Atom feed of Directus's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Directus's site

Directus transparency rating

It updates with the rating.

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