Clearbit
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 72 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Clearbit's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/clearbit"><img src="https://thirdpartyindex.com/badge/clearbit.svg" alt="Clearbit transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/clearbit)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Public Cloud Data Center | United States | |
| FullStory | FullStory is an application analytics platform that provides insight into how users interact with Clearbit Site and Services. | United States | |
| Google Cloud Platform | Public Cloud Data Center | United States | |
| Hotjar | Hotjar is an application analytics platform that provide insight into how users interacts with Clearbit Site and Services. | United States | |
| Mailgun | Mailgun is a transactional email service to send, receive and track email communications. | United States | |
| Mode Analytics | Mode Analytics is a visual analytics engine designed for large datasets. | United States | |
| Sentry | Sentry is a tool used to monitor application performance through error tracing. | United States | |
| SquadCast | SquadCast is used for real time application alert monitoring and incident escalation. | United States | |
| Zendesk | Zendesk is a customer support ticketing solution to manage and automate routing of inbound support requests. | United States |
Listed as a subprocessor by (22)
Purposes as each company states them.
Attio attio.com Sending Data for Enrichment
Common Room commonroom.io Contact profile augmentation
Descript descript.com
Expensify expensify.com Account Configuration; Emails
Help Scout helpscout.com Customer intelligence
Kolide kolide.com Enriches data based on a provided email address
Maxio maxio.com
Parsec parsecgaming.com Sales tool to enrich Salesforce records
People.ai people.ai Processing operational customer data
Plivo plivo.com Provides data enrichment on marketing leads
Posit posit.co
Redis redis.io Data Enrichment and Digital Marketing
Rocket.Chat rocket.chat Account Enrichment
Salesloft salesloft.com Data enrichment based on the contact email address; Clearbit provides further detailed information about the user (e.g. first name, last name, job title, location, etc.); Service provider
Teleport goteleport.com Lead Data Enrichment
Telnyx telnyx.com Enrichment of customer profiles using public and proprietary data sources; personal data processed could include names, email addresses, job titles, social media profiles, and company information.
Thinkific thinkific.com Enriching customer level data
Toggl toggl.com Data enrichment services
WebFX webfx.com Information Enhancement; Used to enrich our records and connect with current and prospective customers.
Zendesk zendesk.com Provides the marketing data engine used for the Reach functionality available in Zendesk Sell.
Zeplin zeplin.io Zeplin uses Clearbit for sales and marketing data analytics. Zeplin may use Clearbit to enhance user contact information.
ngrok ngrok.com Data Enrichment
Service status
2 incidents in the last 90 days (0 major or critical, 1 minor, 1 with no stated impact) · typically resolved in 4 days
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Salesforce synchronization issues | minor | 4 days evidence | |
| Authentication errors | none | 24 h evidence | |
| Audience results delay | minor | 39 h 23 min evidence | |
| Batch enrichment processing delays | minor | 4 days evidence |
As Clearbit's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.