Gradial
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 77 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Gradial's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/gradial"><img src="https://thirdpartyindex.com/badge/gradial.svg" alt="Gradial transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/gradial)Compliance
- Certified
- Says it complies with
Certifications as Gradial's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud provider; Provides the cloud infrastructure used to host and operate Gradial's platform, including compute, storage, networking, and related services. | United States | |
| Cloudflare | Content delivery network (CDN) and security; Provides content delivery, DNS, web application firewall (WAF), DDoS protection, and network security services to improve the performance, availability, and security of Gradial's platform. | United States | |
| Microsoft Azure | Cloud provider; Provides cloud infrastructure and platform services used to host and operate portions of Gradial's platform and supporting services. | United States | |
| WorkOS | Identity Management; WorkOS provides identity and authentication infrastructure used to authenticate users and manage enterprise access to Gradial services. Depending on the integration, WorkOS may process user identity information received from identity providers, including names, email addresses, IP addresses, and directory/profile attributes. | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
Sitecore sitecore.net Generative AI Services
Service status
- 10 incidents in 89 days
- 1 major or critical
- 35 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Gradial service interuptions | minor | 1 h 24 min | |
| Gradial service interuptions | minor | 48 min | |
| Gradial service interuptions | minor | 10 min | |
| Gradial service interuptions | minor | 25 min | |
| Gradial service interuptions | minor | 37 min | |
| Gradial service interuptions | minor | 32 min | |
| Gradial service interuptions | minor | 20 min | |
| Degraded web app performance | minor | 35 min |
As Gradial's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.