Gradial

gradial.com

Gradial declares 4 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Microsoft and Cloudflare. No published changes since we first read it on Sep 28, 2026. 1 tracked vendor, Sitecore, names Gradial as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

4 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud provider; Provides the cloud infrastructure used to host and operate Gradial's platform, including compute, storage, networking, and related services.United States
Cloudflare
Content delivery network (CDN) and security; Provides content delivery, DNS, web application firewall (WAF), DDoS protection, and network security services to improve the performance, availability, and security of Gradial's platform.
United States
Microsoft Azure Cloud provider; Provides cloud infrastructure and platform services used to host and operate portions of Gradial's platform and supporting services.United States
WorkOS
Identity Management; WorkOS provides identity and authentication infrastructure used to authenticate users and manage enterprise access to Gradial services. Depending on the integration, WorkOS may process user identity information received from identity providers, including names, email addresses, IP addresses, and directory/profile attributes.
United States

Web TechnologiesCSV · Atom

Gradial's homepage made 110 requests to 15 domains, and 6 services controlled by another company.

Advertising (2): Google Cloud, Reddit, Inc.Analytics (2): HubSpot, LinkedInLive chat (1): usually detected as Live chat: SalesforceCDN (1): UNPKG

6 third parties by category: Advertising 2Analytics 2Live chat 1CDN 1

Third parties 6 · 26 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 12
HubSpot HubSpot HubSpot Analytics 5% of the page's requests 5
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 2
Salesforce pardot.com 2% of the page's requests 2
UNPKG Unpkg web-vitals 5 2% of the page's requests 2
First party 1 · 84 requests
Gradial HSTS Lucide Next.js 15.5.20 Next.js App Router Open Graph Priority Hints React Salesforce Marketing Cloud Account Engagement Vercel Webpack c15t 76% of the page's requests 84

4 tracked companies loaded by the homepage are not in Gradial's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company
  • Sitecore sitecore.net Generative AI Services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Gradial's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 1 h 24 min typical time to resolve
BeganIncidentImpactLasted
Gradial service interuptionsminor1 h 24 min
Gradial service interuptionsminor48 min
Gradial service interuptionsminor10 min
Gradial service interuptionsminor25 min
Gradial service interuptionsminor37 min
Gradial service interuptionsminor32 min
Gradial service interuptionsminor20 min
Degraded web app performanceminor35 min

Incidents per month

0 4 8 Jul 2026: 7 incidents (1 critical, 6 minor) · partial: our history begins Jul 1 · typical time to resolve 32 min Aug 2026: 2 incidents (2 minor) · typical time to resolve 48 min Sep 2026: 1 incident (1 minor) · typical time to resolve 1 h 24 min Oct 2026: 0 incidents Nov 2026: 0 incidents Jul 2026Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Gradial's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Gradial's subprocessorsCSV · Atom

5 reported incidents in the last 30 days, by 1 of the vendors Gradial lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Gradial was involved.

DateCompanyIncidentImpactLasted
WorkOSIntermittent 503 errors in certain regions minor4 h 19 min
WorkOSSSO Profile API Timeouts major2 h 18 min
WorkOSElevated errors across SSO and AuthKit major1 h 3 min
WorkOSElevated AuthKit Error Rates major57 min
WorkOSRadar SMS challenge failures for phone numbers in mainland China (+86) major4 h 34 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Gradial's site

Gradial transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/gradial"><img src="https://thirdpartyindex.com/badge/gradial.svg" alt="Gradial transparency rating on Third Party Index" height="20"></a>
[![Gradial transparency rating on Third Party Index](https://thirdpartyindex.com/badge/gradial.svg)](https://thirdpartyindex.com/vendors/gradial)