IDrive®

idrive.com

IDrive® declares 11 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, Stripe and SendGrid. No published changes since we first read it on Sep 21, 2026.

Subprocessors CSV of IDrive®'s subprocessors · Atom feed of IDrive®'s subprocessors DORA draft CSV of IDrive®'s subprocessors as declared by IDrive® what's this? · 

11 third parties.

NamePurposeLocationListed since
Brevo (Sendinblue) USA
Google Workspace USA
LiveChat, Inc. ( Text Inc.) USA
PartnerStack Canada
SendGrid (Twilio) USA
Stripe, Inc. USA
SurveyMonkey (Momentive) USA
Talkdesk, Inc. USA
TrustCloud USA
Webbula USA
Zerobounce USA

Web TechnologiesCSV of IDrive®'s web technologies · Atom feed of IDrive®'s web technologies

IDrive®'s homepage made 66 requests to 6 domains, and 3 services controlled by another company.

Advertising (1): usually detected as Advertising: Google CloudLive chat (1): TextCookie compliance (1): CookieYes

3 third parties by category: Advertising 1Live chat 1Cookie compliance 1

Third parties 3 · 34 requests
Textsubprocessor LiveChat 33% of the page's requests 22
CookieYes CookieYes 14% of the page's requests 9
Google Cloudsubprocessor gstatic.com, fonts.googleapis.com 5% of the page's requests 3
First party 1 · 32 requests
IDrive® Amazon CloudFront Amazon Web Services Google Font API HSTS Nginx Open Graph Priority Hints jQuery 3.7.1 48% of the page's requests 32

1 tracked company loaded by the homepage is not in IDrive®'s subprocessor list. A website can use a service without it processing customer data.

Incidents reported by IDrive®'s subprocessorsCSV of incidents reported by vendors IDrive® lists · Atom feed of incidents reported by vendors IDrive® lists

220 reported incidents in the last 30 days, by 6 of the vendors IDrive® lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that IDrive® was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SurveyMonkeyPROD-TEST - THIS IS A TEST - PLEASE IGNORE, no impact stated1 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SurveyMonkeyTEST INCIDENT #2 major4 min
SurveyMonkeyTEST INCIDENT #1 no impact stated22 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min

And 195 more. All of them: CSV · Who is around them.

ChangesCSV of IDrive®'s changes · Atom feed of IDrive®'s changes

See the list as we read it on any date: Time machine

None since tracking began.

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IDrive® transparency rating

It updates with the rating.

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