Kolleno

kolleno.com

Kolleno declares 4 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Microsoft and HubSpot. No published changes since we first read it on Oct 30, 2026. 1 tracked vendor, AHEAD, names Kolleno as a subprocessor.

Subprocessors CSV of Kolleno's subprocessors · Atom feed of Kolleno's subprocessors DORA draft CSV of Kolleno's subprocessors as declared by Kolleno what's this? · 

4 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud infrastructure and security
HubSpot Marketing and Sales CRM
Microsoft Emails of Kolleno team members
Twilio SMS and Calls

Web TechnologiesCSV of Kolleno's web technologies · Atom feed of Kolleno's web technologies

Kolleno's homepage made 75 requests to 10 domains, and 6 services controlled by another company.

Analytics (2): Upvert; usually detected as Analytics: CloudflareAdvertising (1): usually detected as Advertising: Google CloudCookie compliance (1): CookieYesOther (2): Issue trackers: Sentry; Video players: Wistia

6 third parties by category: Analytics 2Advertising 1Cookie compliance 1Other 2

Third parties 6 · 50 requests
Wistia Wistia 40% of the page's requests 30
CookieYes CookieYes 12% of the page's requests 9
Upvert Upvert 7% of the page's requests 5
Google Cloud fonts.googleapis.com, gstatic.com 5% of the page's requests 4
Cloudflare cloudflare.com 1% of the page's requests 1
Sentry Sentry 9.6.1 1% of the page's requests 1
First party 1 · 25 requests
Kolleno Cloudflare Draftpress HFCM Google Font API Google Tag Manager HTTP/3 HubSpot HubSpot Analytics HubSpot WordPress plugin 11.3.51 Kinsta Linkedin Ads Max Mega Menu MySQL Open Graph PHP PWA Priority Hints Swiper WP Rocket 3.18.3 WordPress 7.1 Yoast SEO 27.9 Yoast SEO Premium 22.8 jQuery 3.7.1 33% of the page's requests 25

5 tracked companies loaded by the homepage are not in Kolleno's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Kolleno · Atom feed of the companies listing Kolleno

1 company
  • AHEAD ahead.com Accounts Receivable Management

Service statusCSV of Kolleno's status page incidents · Atom feed of Kolleno's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 no impact stated)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 1 h 26 min typical time to resolve
BeganIncidentImpactLasted
Prod UK/EU instbailityno impact stated16 min
Issues with file attachementsminor1 h 26 min
Degraded Performanceno impact stated50 min
Platform Slow Downminor4 h 11 min
Workflows may be slow or delayedminor2 h 41 min

Incidents per month

0 2 4 May 2026: 1 incident (1 minor) · partial: our history begins May 21 · typical time to resolve 2 h 41 min Jun 2026: 0 incidents Jul 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 4 h 11 min Aug 2026: 1 incident (1 minor) · typical time to resolve 1 h 26 min Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 16 min Oct 2026: 0 incidents Nov 2026: 0 incidents May 2026Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Kolleno's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Kolleno's subprocessorsCSV of incidents reported by vendors Kolleno lists · Atom feed of incidents reported by vendors Kolleno lists

195 reported incidents in the last 30 days, by 2 of the vendors Kolleno lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Kolleno was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min

And 170 more. All of them: CSV · Who is around them.

ChangesCSV of Kolleno's changes · Atom feed of Kolleno's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Kolleno's site

Kolleno transparency rating

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