AHEAD

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AHEAD declares 29 subprocessors in its subprocessor list, which we last checked on Oct 31, 2026 (evidence). They include Microsoft, Anthropic and Salesforce. No published changes since we first read it on Oct 29, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

29 third parties.

NamePurposeLocationListed since
Anthropic AIInternal Knowledge Work and AutomationUnited States
ArrowSphere Cloud Lifecycle ManagementUnited States
Cologix Cloud Computing and Data Center IaaSUnited States
Csquare Cloud Computing and Data Center IaaSUnited States
DocuSign Document Signing SoftwareUnited States
Equinix Cloud Computing and Data Center IaaSUnited States
Expedient Cloud Computing and Data Center IaaSUnited States
Flexential Cloud Computing and Data Center IaaSUnited States
Glean Internal Knowledge Work and AutomationUnited States
HubSpot Marketing Automation and AnalyticsUnited States
Influ2 Marketing PlatformUnited States
IntelAgree Contract Lifecycle ManagementUnited States
Kolleno Accounts Receivable ManagementUnited States
Labra.io Cloud Customer EngagementUnited States
Microsoft Cloud and Infrastructure ServicesUnited States
NTT Global Data Centers (formerly RagingWire) Cloud Computing and Data Center IaaSUnited States
Okta Cloud Identity ProviderUnited States
ONEiO System Integration Platform for Managed ServicesFinland
Oracle NetSuite Billing and AccountingUnited States
Outreach Sales EngagementUnited States
RollWorks Account-Based MarketingUnited States
Salesforce Customer Relationship ManagementUnited States
SAP Expense ManagementUnited States
ServiceNow Digital Workflow ManagementUnited States
Snowflake Cloud Data StorageUnited States
Splash Marketing Event RegistrationUnited States
TierPoint Cloud Computing and Data Center IaaSUnited States
Totango Customer Success ManagementUnited States
UKG HR and Workforce ManagementUnited States

ComplianceCSV · Atom

Certified

Certifications as AHEAD's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by AHEAD's subprocessorsCSV · Atom

32 reported incidents in the last 30 days, by 5 of the vendors AHEAD lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that AHEAD was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000321 minor3 h 25 min
SnowflakeINC20000319 minor21 h 27 min
AnthropicElevated errors affecting the Google Calendar connector minor3 h 46 min
AnthropicElevated errors affecting the Gmail connector minor1 h 48 min
AnthropicElevated errors for Claude Sonnet 5.5 major41 min
AnthropicElevated errors for Claude Sonnet 5.5 major42 min
AnthropicElevated errors for Claude Fable 5.1 major32 min
AnthropicElevated errors for Claude Sonnet 5.5 and other models major1 h 39 min
AnthropicElevated errors for Claude Fable 5 and Claude Fable 5.1 major36 min
AnthropicElevated errors for Claude Opus 5.5 major5 min
AnthropicElevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical33 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
AnthropicElevated errors affecting Connectors minor4 h 16 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
AnthropicDegraded performance for Claude Fable 5 minor40 min
SnowflakeINC20000301 critical5 h 3 min
NetSuiteNetSuite Email | Multiple Regions major1 h 2 min
SnowflakeINC20000299 minor50 min
SnowflakeINC20000294 critical8 h 52 min
SnowflakeINC20000290 minor44 min
SnowflakeINC20000287 critical29 min
SnowflakeINC20000277 minor2 days
GleanAWS Bedrock rate limiting for Claude Opus no impact statedongoing
HubSpotMarketing email statistics are delayed no impact stated1 h 35 min
AnthropicIssue with spend limits no impact stated1 min

And 7 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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AHEAD transparency rating

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