Third Party Index

Maze

maze.co

Subprocessors

None extracted.

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 major)Jul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: 1 incident (1 major)Aug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 major)Aug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 minor)Aug 26: no incident reportedAug 27: 1 incident (1 no impact stated)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 critical)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (1 major, 1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 5 major or critical
  • 52 min typical time to resolve
  • 1 h 32 min longest major
BeganIncidentImpactLasted
Prolific panel recruitment is currently unavailablemajor57 min
The issue affecting new transcriptions has been resolved.minor47 h 42 min
Build mode and Live study links for unmoderated studies with Figma prototypes fail to loadcritical45 min
Users can’t duplicate an existing unmoderated study or create a new unmoderated study from a templateno impact stated44 min
Calendar availability not showing when creating recruitment linksminor32 min
Video streams unresponsive in Observer Roomsno impact stated4 h 5 min
AI Moderated studies aren't functioning correctlymajor1 h 32 min
Prototype test 'goal-based' tasks are not consistently auto-completingmajor52 min

Incidents per month

0 3 6 Feb 2026: 5 incidents (1 critical, 1 major, 1 minor, 2 no impact stated) · partial: our history begins Feb 12 · typical time to resolve 1 h 21 min Mar 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 3 days Apr 2026: 5 incidents (2 critical, 1 major, 2 minor) · typical time to resolve 45 min May 2026: 1 incident (1 minor) · typical time to resolve 26 h 5 min Jun 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 1 h 45 min Jul 2026: 1 incident (1 major) · typical time to resolve 51 min Aug 2026: 5 incidents (2 major, 1 minor, 2 no impact stated) · typical time to resolve 52 min Sep 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 57 min Oct 2026: 0 incidents Feb 2026Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Maze's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Maze's site

Maze transparency rating

It updates with the rating.

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