Third Party Index

Modem

modem.dev

Subprocessors

14 third parties. CSVof Modem's subprocessors · Atom

NamePurposeLocationListed since
Anthropic AIAI research company providing Claude API services. Delivers advanced language models for enterprise applications.US
Cloudflare Content delivery network, DNS services, and web security. Provides DDoS protection, caching, and performance optimization.US
Exa Web search provider.
GitHub Source code repository and version control platform. Stores proprietary code, development workflows, and technical documentation.
Google Cloud Platform (GCP) Cloud infrastructure and hosting platform. Provides compute resources, databases, storage, and managed cloud services.
Google Workspace Email, document collaboration, and productivity suite. Provides business email, file storage, calendaring, and office applications.
Neon, Inc. Hosted database provider.
OpenAI AIAI and language model API services. Provides access to GPT models for natural language processing and generation.
Raindrop AI agent observability solution.
Resend Email provider.
Sentry Application monitoring and error tracking. Captures and analyzes software errors, performance issues, and debugging data.
Slack Team communication and collaboration platform. Facilitates internal messaging, file sharing, and workflow integrations.
Typesafe.ai TypeSafe AI provides "System One" AI models (e.g., Jev) that return fast, structured, typed decisions for automated software workflows, rather than conversational text.
Vercel Web application hosting and deployment platform. Provides frontend hosting, serverless functions, and continuous deployment.

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 52 min typical time to resolve
BeganIncidentImpactLasted
Event ingest is delayedminor52 min
Agent unavailable via Slack and automationsmajor2 h 47 min
Modem agent not responding to mentions within Slackmajor5 h 18 min
Due to a surge in demand, event ingestion (messages from Slack, GitHub, etc) are processing slowly.minor2 h 37 min

Incidents per month

0 2 4 Mar 2026: 2 incidents (1 major, 1 minor) · partial: our history begins Mar 3 · typical time to resolve 5 h 18 min Apr 2026: 1 incident (1 major) · typical time to resolve 2 h 47 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 52 min Mar 2026Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

As Modem's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Modem's site

Modem transparency rating

It updates with the rating.

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