Slack

Documents

Subprocessors

9 third parties. CSV · Atom

Listed as a subprocessor by (181)

Purposes as each company states them.

• 1mind 1mind.com Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
• Abacum abacum.ai Messaging services
• Adobe adobe.com Slack assists Adobe with resolving service requests (e.g., customer calls or partner requests on bugs, fixes and other issues). It allows Adobe to track tickets by assigning case numbers to every service inquiry we receive and track the issue to the resolution. It can distribute tickets according to priority and subject matter while giving top-level dashboards and reports on things like overall resolution time and productivity spikes. Adobe customers tend to seek support in a variety of ways (e.g., by phone, email, text, social media messaging or via community platforms). Slack also helps Adobe with omni-channel routing which allows Adobe to filter requests that come in through the different channels and get them to the right customer care support function. To provide these services, Slack may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are helping to route).
• Aiven aiven.io
• Akuity akuity.io
• Alcide alcide.io
• Anaconda anaconda.com Internal team communications
• Apolicy apolicy.io Messaging Application
• Baseten baseten.co Communications
• BioRender biorender.com
• Bitwarden bitwarden.com Collaboration tool
• Brave brave.com Collaboration; Internal communications
• Bronto bronto.io Customer and Internal Communications (BrontoBytes)
• Buildkite buildkite.com Internal team communication and real-time build notifications; Team communication and messaging platform with workflow automation
• Chainloop chainloop.dev slack.com
• Chat Aid chataid.com Communication, alerting, logging
• Chatlio chatlio.com Messaging and data hosting
• Chronosphere chronosphere.io Communication services
• Clarity clarity.com
• Clay clay.com Customer Support
• Climatiq climatiq.io Communication; Internal and close partner communication software
• Cloudflare cloudflare.com Customer support communications
• Clozd clozd.com Optional; Optional platform integration. [Slack Trust Center](https://slack.com/trust)
• CodeRabbit coderabbit.ai Collaboration & Productivity
• Collibra collibra.com Internal and customer communications in the context of supporting
• Common Room commonroom.io Automated communication routing and alerting
• Confluent confluent.io Alert monitoring
• Conveo conveo.ai **Processing Activity Description** Private internal company chat and team communication. **Data Residency / Processing Location** EU **Headquarters Location** San Francisco, United States (subsidiary of Salesforce, Inc.); Collaboration
• Conviva conviva.com Communications services
• Coralogix coralogix.com Messaging service for employees and customers
• Dash0 dash0.com Customer Support (Instant Messaging)
• Dashlane dashlane.com Communication tool
• Data Zoo datazoo.com Internal Communication Tool
• Databricks databricks.com Customer support.
• Daytona daytona.io Customer Collaboration
• Deepgram deepgram.com A messaging app for businesses.
• Double doublehq.com Company chat; Internal company chat
• DrDroid drdroid.io Internal Communications
• Dromo dromo.io Employee chat and shared support
• Dynatrace dynatrace.com
• ElevenLabs elevenlabs.io Collaboration; Slack is used for communication with clients and to manage support tickets
• Emphere emphere.com Collaboration & Productivity
• Employment Hero employmenthero.com Collaboration; Processing Activity: Real-time messaging and file sharing for team communication and collaboration. GDPR Transfer Mechanism: Standard Contractual Clauses
• Expensify expensify.com Internal chat system; Member Data and Personal Data
• Factory factory.ai
• Fastmail fastmail.com Support services and Business operations
• Feedly Threat Intelligence feedly.com Internal Project Management
• Fireworks fireworks.ai Collaboration; [Slack Trust Center](https://slack.com/trust)
• Fly.io fly.io Customer support communication
• FrankieOne frankieone.com Communication and collaboration
• Gainsight Software gainsight.com IT Support Chat
• Glean glean.com Customer Communications
• Guesty guesty.com
• H2O.ai h2o.ai Customer and internal communications.
• Hasura hasura.io
• Helios gethelios.dev Slack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
• Hightouch hightouch.com Customer support and communications
• Hugging Face huggingface.co Communication
• Infisical infisical.com Infisical uses Slack for internal and external communication.
• Inngest inngest.com
• Instruqt instruqt.com Customer support; Support
• Kedify kedify.io Communication
• Kickbox kickbox.com Internal communications and logging
• Klaviyo klaviyo.com Slack Connect for Customer Success and Support Services; Customer-Facing Notification Integration
• Kolide kolide.com Internal communication tool that integrates with intercom, Stripe, and other platforms on this list that may contain customer information
• KrakenD krakend.io
• Krisp krisp.ai Internal communications platform; Slack is a communication and collaboration platform designed to streamline workplace communication and foster team collaboration. It serves as a centralized hub for messaging, file sharing, and integrating other tools and workflows.
• Kryterion kryterion.com
• Linear linear.app Collaboration and community
• LiveKit livekit.com Customer communications
• Luminai luminai.com Internal and customer communication
• Lusha lusha.com Internal Instant messaging
• Mailchimp mailchimp.com
• Massed Compute massedcompute.com Communications
• Maxio maxio.com
• MinIO min.io Workplace messaging; may process customer and partner names, email addresses, phone numbers, and any personal data shared in support or sales channels
• Mixmax mixmax.com Support Services
• Motion usemotion.com Internal communication
• NanoNets nanonets.com Internal Communication
• Navattic navattic.com Internal Communication Tool
• Nebius nebius.com Customer communications;; Customer support
• NimbleRx nimblerx.com Internal communications and messaging application.
• Noom noom.com
• Nutshell nutshell.com
• Okta okta.com Messaging and collaboration
• Omilia omilia.com Customer support communication
• Ona ona.com Instant Messaging and Collaboration
• OpenSesame opensesame.com Messaging
• Optery optery.com Internal coordination to support customer operations
• Optro optro.ai Business Facilitation / Internal Communications, and AI
• Orb withorb.com Internal messaging
• Orderful orderful.com Internal communications & alerting
• Ory ory.com Dedicated Support Channel and Community Workspace; Messaging platform used internally by Ory employees and externally to communicate with our customers and the community.
• Otter Meeting Agent otter.ai Internal messaging platform for communications.
• Outreach outreach.io Internal communication tool
• PandaDoc pandadoc.com Messaging Channel, including AI Capabilities
• Parseable parseable.com Collaboration & Productivity
• People Data Labs peopledatalabs.com Internal Company Communications
• Pilosa pilosa.com Internal communication
• Plain plain.com Collaboration
• PlanetScale planetscale.com Internal communications
• Plivo plivo.com Workplace communications platform & Customer support
• Posit posit.co
• Postscript postscript.io Collaboration & Productivity
• Quartzy quartzy.com
• Qumulo qumulo.com Collaboration; Customer communications
• Quo quo.com Core Product; Internal communication system
• Railway railway.com Communication tool
• Rapid7 rapid7.com
• Ready ready.net Collaboration; Internal messaging
• Redpanda redpanda.com Communications
• Relevance AI relevanceai.com Messaging service
• Replicated replicated.com Customer and internal communication
• Retell AI retellai.com
• Rootly rootly.com Internal team communication and incident coordination
• Scalyr scalyr.com Customer communications and data transfer (only if customer consents to use)
• Second Front Systems secondfront.com Internal messaging and collaboration platform for our teams
• Segment segment.com Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services
• SendGrid sendgrid.com Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services
• SendSafely explore.sendsafely.com Internal Team Communication & Collaboration
• Sendmarc sendmarc.com Collaboration; Internal communication and product support
• SentinelOne sentinelone.com Customer communications and data transfer (only if customer consents to use)
• Serverless Framework serverless.com Collaboration; Internal messaging and collaboration platform used for team communication.
• SigNoz signoz.io
• SingleStore singlestore.com Alert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada.
• Snyk snyk.io Slack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
• Solo.io solo.io Collaboration; Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk.
• Spacelift spacelift.io Internal and External Instant Messaging; delivered by Salesforce Inc., Salesforce Tower, located at 415 Mission Street, San Francisco, California, USA
• Speechmatics speechmatics.com Communication tool
• Spond spond.com
• StackGuardian stackguardian.io Collaboration
• Storylane storylane.io Collaboration & Productivity
• Supabase supabase.com Communication with Authorized Users in connection with the provision of the Services and support
• Superside superside.com
• SupportYourApp® supportyourapp.com Internal team communication and collaboration; may process personal data discussed in connection with support delivery
• SuprSend suprsend.com Collaboration & Productivity
• SurrealDB surrealdb.com Customer Support Ticketing
• Svix svix.com Svix uses this internal-collaboration tool and communication platform to manage support requests from customers.
• Synadia synadia.com Alerting and Messaging
• Sysdig sysdig.com Messaging Application
• Tavily tavily.com Collaboration; Internal communication and collaboration platform
• Teleport goteleport.com Collaboration and Communication
• Termly termly.io Communications
• Terramate terramate.io
• Testlio testlio.com
• Thinkific thinkific.com Real time chat communication with Thinkific Partners
• Tiger Data (creators of TimescaleDB) tigerdata.com Alert monitoring, support communications
• Tigris Data tigrisdata.com Internal communication
• Together AI together.ai Messaging and collaboration
• Toggl toggl.com Instant messaging services
• Traversal traversal.com Team messaging
• Tray.ai tray.ai Company communication
• Twilio twilio.com Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services
• Twingate twingate.com Customer communications system
• Udemy udemy.com Elective UB integration with the office communication tool
• Unbounce unbounce.com
• Upstash upstash.com
• Userflow userflow.com Internal Communications; Internal messaging application
• Userlist userlist.com Internal communication
• VESSL AI vessl.ai Internal operational alerts to VESSL teams (webhooks)
• Vendr vendr.com Team communications
• VictoriaMetrics victoriametrics.com Customer support/communication platform
• WeTransfer wetransfer.com Zendesk - Slack integration fetching ticket information for Sales leads
• WeTravel wetravel.com Internal communication.
• Weaviate weaviate.io Internal communications tool; Support
• Webflow webflow.com Team communication
• Whimsical whimsical.com Communication platform for company-wide and private messaging
• Whistic whistic.com Customer Support
• Yugabyte yugabyte.com Used to communicate with remote support agents and engineers within Yugabyte
• Zencoder zencoder.ai Communication
• Zesty zesty.co Internal communication tool for Support
• Ziflow ziflow.com CRM, Slack communicator - https://slack.com/intl/en-gb/terms-of-service/data-processing; Collaboration
• ZoomInfo zoominfo.com Collaboration and messaging services
• Zyte zyte.com Communication and integration tool
• fal fal.ai - Contact: [email protected] - Address: 500 Howard Street , San Francisco, CA, 94105 USA - Description: Internal communication tool used by Engineering; Internal Communication Tool
• incident.io incident.io Customer Support
• nodedata.io nodedata.io Communication, collaboration
• nylas nylas.com Communication & Collaboration
• oapps oapps.io
• rollbar docs.rollbar.com Internal and External Collaboration
• wiz.io wiz.io

Changes

None since tracking began.