Slack

slack.com · collaboration · Part of Salesforce

Slack declares 9 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 696 tracked vendors name Slack as a subprocessor, including Cloudflare, Twilio and SendGrid.

Subprocessors CSV of Slack's subprocessors · Atom feed of Slack's subprocessors DORA draft CSV of Slack's subprocessors as declared by Slack what's this? · 

9 third parties.

NamePurposeLocationListed since
Amazon Chime (by Amazon Web Services, Inc.) Slack Huddles functionality (GovSlack): audio and video streams.; Slack Huddles functionality (excluding GovSlack): audio and video streams.
Australia; Brazil; Canada; France; Germany; India; Ireland; Italy; Japan; Singapore; South Africa; South Korea; Sweden; Switzerland; United Arab Emirates; United Kingdom; United States
Amazon Transcribe (by Amazon Web Services, Inc.) Slack Huddles and Slack Clips functionality (excluding GovSlack): transcripts for Slack Huddles and Slack Clips.Australia; Brazil; Canada; France; Germany; India; Japan; South Korea; Sweden; Switzerland; United Kingdom; United States
Amazon Web Services, Inc.
GovSlack services: Hosting provider for Availability zones/Edge servers for all functionality.; GovSlack services: Hosting provider for all functionality.; Slack services including Slack AI (excluding GovSlack): Hosting provider for Availability zones/Edge servers for all functionality.; Slack services, including Slack AI (excluding GovSlack): Hosting provider for all functionality. Customers may select a data region, but as described in this help article, certain Customer Data may be stored outside this data region.
United States; United States Australia Brazil Canada France Germany India Japan Singapore South Korea Sweden Germany Germany. Switzerland Germany United Arab Emirates United Kingdom; United States Australia Germany Users. India Ireland Japan Singapore South Africa United Kingdom Brazil Sweden
Amazon Web Services, Inc. Elemental MediaConvert
Slack Clips functionality (GovSlack): conversion of source video for improved playback. Slack Huddles and Slack Clips functionality Amazon Transcribe (GovSlack): transcripts for Slack Huddles and Slack Clips.; Slack Clips functionality (excluding GovSlack): conversion of source video for improved playback.
Australia; Brazil; Canada; France; Germany; India; Japan; South Korea; Sweden; Switzerland; United Kingdom; United States
Cloudfront (on Amazon Web Services, Inc.) CDN for all functionality. Service provider of customer support tools. Zendesk, Inc.Global United States
Google LLC Hosting Provider for email notifications (e.g., workspace invitations). Provider of generative artificial intelligence services.United States
Microsoft Corporation (Microsoft Azure) Provider of generative artificial intelligence services.United States
OpenAI, L.L.C. AIProvider of generative artificial intelligence services.United States
SuSea, Inc. (doing business as You.com) Provider of web search results for Slackbot.United States

Web TechnologiesCSV of Slack's web technologies · Atom feed of Slack's web technologies

Slack's homepage made 252 requests to 31 domains, 14 services controlled by another company, and 3 domains not identified.

Advertising (5): Google Cloud, Reddit, Inc.; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMaticAnalytics (4): Contentsquare, Demandbase, LinkedIn, ClearbitA/B Testing (1): OptimizelyCookie compliance (1): OneTrustOther (3): reviewed as Customer data platform: LiveRamp; Documentation: TechTarget, Inc.; SEO: Hunch Manifest Inc dba Schema App

14 third parties by category: Advertising 5Analytics 4A/B Testing 1Cookie compliance 1Other 3

Third parties 14 · 88 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager YouTube 16% of the page's requests 41
OneTrust OneTrust 4% of the page's requests 11
Contentsquare Contentsquare 3% of the page's requests 8
Demandbase Demandbase 11.8.0 2% of the page's requests 5
LinkedIn Linkedin Insight Tag 2% of the page's requests 4
Optimizely Optimizely 2% of the page's requests 4
Reddit, Inc. Reddit Ads 2% of the page's requests 4
Hunch Manifest Inc dba Schema App Schema App 1% of the page's requests 3
Magnite, Inc. rubiconproject.com, tremorhub.com <1% of the page's requests 2
TechTarget, Inc. TechTarget <1% of the page's requests 2
Clearbit Clearbit Reveal <1% of the page's requests 1
Index Exchange Inc. casalemedia.com <1% of the page's requests 1
LiveRamp rlcdn.com <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
Affiliates 1 · 2 requests
Salesforce pardot.com <1% of the page's requests 2
Unknown 3 · 11 requests

d34u8crftukxnk.cloudfront.netmczbf.comslackhq.com

First party 1 · 151 requests
Slack Apache HTTP Server Envoy HSTS HTTP/3 Lodash 4.18.1 Open Graph Priority Hints Salesforce Salesforce Marketing Cloud Account Engagement Swiper jQuery 3.6.3 jQuery Migrate 3.4.0 60% of the page's requests 151

8 tracked companies loaded by the homepage are not in Slack's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (696)CSV of the companies listing Slack · Atom feed of the companies listing Slack

1–50 of 696
  • 1000minds 1000minds.com Collaboration; Internal communication
  • 1mind 1mind.com Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
  • 99minds 99minds.io Communication tool; Messaging platform for internal communication, chat & notifications.
  • Abacum abacum.ai Messaging services
  • Abstract Security abstract.security Customer Support
  • ACA Group acagroup.be
  • Acai Travel acaitravel.com
  • AccountAim accountaim.com Cloud-based Team Chat Services
  • Act Security act.security Communication and Collaboration
  • Actualyze AI actualyze.ai Customer Support; Support and account management Legal Entity: Slack Technologies, LLC (a Salesforce Company)
  • Addepar addepar.com Operation of an instant messaging platform on behalf of Addepar.
  • Addigy addigy.com
  • Aditude aditude.com Communication
  • Adobe adobe.com Slack assists Adobe with resolving service requests (e.g., customer calls or partner requests on bugs, fixes and other issues). It allows Adobe to track tickets by assigning case numbers to every service inquiry we receive and track the issue to the resolution. It can distribute tickets according to priority and subject matter while giving top-level dashboards and reports on things like overall resolution time and productivity spikes. Adobe customers tend to seek support in a variety of ways (e.g., by phone, email, text, social media messaging or via community platforms). Slack also helps Adobe with omni-channel routing which allows Adobe to filter requests that come in through the different channels and get them to the right customer care support function. To provide these services, Slack may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are helping to route).
  • AiSDR aisdr.com Collaboration
  • Aiven aiven.io
  • Akuity akuity.io
  • Alcide alcide.io
  • Alguna alguna.com Customer support (EU & US)
  • All Quiet allquiet.app Customer Service (on request by the customer)
  • AllCode allcode.com Internal communication and collaboration
  • Allstacks allstacks.com
  • Amach amach.com Collaboration
  • Ampersand ampersand.ai Communications platform used for direct customer conversations and internal collaboration.; Customer communications and internal collaboration
  • Anaconda anaconda.com Internal team communications
  • Anrie anrie.ai Primary chat surface for Anrie. Handles OAuth install, inbound/outbound messages, files, and reactions for the Anrie Slack coworker.
  • Antavo antavo.com Instant messaging too
  • Apica apica.io Integration for alerting
  • Apolicy apolicy.io Messaging Application
  • Apollo GraphQL apollographql.com
  • Appsvio appsvio.com Collaboration
  • Apsona apsona.com Collaboration & Productivity
  • ArborXR arborxr.com Internal Communication
  • Archbee archbee.com Collaboration & Productivity
  • Ardoq ardoq.com Communication, customer support and incident management
  • Arkose Labs arkoselabs.com Communications and Collaboration Platform
  • Armis armis.com Cloud-based Team Chat Email, service used to resolve tickets and
  • Arrows arrows.to Internal communication; Team communication, including shared channels with customers
  • ASecureCloud asecure.cloud Internal Communications & Team Collaboration
  • AssemblyAI assemblyai.com Communications tool used in customer support efforts; Customer Support
  • Atomicwork atomicwork.com Collaboration & Productivity
  • AudioStack audiostack.ai Company communication and content moderation management
  • Autohive autohive.com
  • Avalara avalara.com Communication and productivity software as a service and related technology
  • Axero axerosolutions.com Notification integration
  • Axiom axiom.co Company internal chat; Event Monitoring
  • b.well Connected Health icanbwell.com Team Chat
  • Baseten baseten.co Communications
  • Better Stack betterstack.com Communication
  • Bettermode bettermode.com Push notifications, allow social login
  • Show next 50

ComplianceCSV of Slack's compliance · Atom feed of Slack's compliance

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
GovSlackAuthorizedHigh—
SlackAuthorizedModerate13

FedRAMP status from the FedRAMP Marketplace (evidence)

Incidents reported by Slack's subprocessorsCSV of incidents reported by vendors Slack lists · Atom feed of incidents reported by vendors Slack lists

29 reported incidents in the last 30 days, by 1 of the vendors Slack lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Slack was involved.

DateCompanyIncidentImpactLasted
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min
OpenAIElevated ChatGPT conversation and Responses API errors minor6 h 32 min
OpenAIAuthentication errors for some users major—
OpenAIElevated error rates for gpt-5.6-luna API requests minor1 h 9 min
OpenAIElevated FedRAMP API error rates for Astra and Sol minor5 h 17 min
OpenAIDegraded performance in ChatGPT, Codex, and APIs minor1 h 1 min
OpenAIFile Download errors minor42 min
OpenAIWidespread feature degradation major2 h 26 min

And 4 more. All of them: CSV · Who is around them.

ChangesCSV of Slack's changes · Atom feed of Slack's changes

See the list as we read it on any date: Time machine

  1. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  2. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  3. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  4. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  5. Changed registry listing: fedramp:FR2230252267 evidence: registry listing: fedramp:FR2230252267
  6. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  7. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
  8. Changed registry listing: fedramp:FR1823447014 evidence: registry listing: fedramp:FR1823447014
Rating badge for Slack's site

Slack transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/slack"><img src="https://thirdpartyindex.com/badge/slack.svg" alt="Slack transparency rating on Third Party Index" height="20"></a>
[![Slack transparency rating on Third Party Index](https://thirdpartyindex.com/badge/slack.svg)](https://thirdpartyindex.com/vendors/slack)