Monad

monad.com

Monad declares 10 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Anthropic and HubSpot. No published changes since we first read it on Nov 5, 2026. 2 tracked vendors name Monad as a subprocessor, including Aikido Security and Root.

Subprocessors CSV of Monad's subprocessors · Atom feed of Monad's subprocessors DORA draft CSV of Monad's subprocessors as declared by Monad what's this? · 

10 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud infrastructure hosting for the Monad Platform
Anthropic, PBC AILarge language model (LLM) API powering optional AI-supported functionality; configured so customer data is not used for model training
Elasticsearch, Inc. Search and analytics platform used to support Monad's security operations (SIEM)
GitHub, Inc. Source code management and CI/CD
HubSpot, Inc. Customer relationship management (CRM)
Mixpanel, Inc. Product usage analytics
Not Just Tickets Ltd d/b/a Plain Customer support communications
Okta, Inc. Identity and access management for external (customer) users; Identity and access management for internal users
Segment.io, Inc. (Twilio) Product usage analytics routing
Tailscale Inc. Identity-based VPN for access to production infrastructure

Web TechnologiesCSV of Monad's web technologies · Atom feed of Monad's web technologies

Monad's homepage made 69 requests to 18 domains, 6 services controlled by another company, and 1 domain not identified.

Analytics (2): Google Cloud, HubSpotCDN (2): jsDelivr, UNPKGAdvertising (1): usually detected as Advertising: MicrosoftOther (1): JavaScript libraries: Webflow

6 third parties by category: Analytics 2CDN 2Advertising 1Other 1

Third parties 6 · 63 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 48% of the page's requests 33
Google Cloud Google Analytics Google Font API Google Hosted Libraries Google Tag Manager reCAPTCHA 12% of the page's requests 8
jsDelivr jsDelivr 12% of the page's requests 8
HubSpotsubprocessor HubSpot HubSpot Analytics 9% of the page's requests 6
Microsoft clarity.ms 9% of the page's requests 6
UNPKG Unpkg 3% of the page's requests 2
Unknown 1 · 2 requests

hubspotonwebflow.com

First party 1 · 4 requests
Monad Cloudflare GSAP 3.12.7 HSTS HTTP/3 LottieFiles Microsoft Clarity Open Graph Splide Swiper Webpack 6% of the page's requests 4

4 tracked companies loaded by the homepage are not in Monad's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Monad · Atom feed of the companies listing Monad

2 companies

ComplianceCSV of Monad's compliance · Atom feed of Monad's compliance

Certified

Certifications as Monad's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Monad's status page incidents · Atom feed of Monad's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
S3 output pipelines failing to startmajor1 h 19 min
wiley-minxminor1 h 12 min
Monad app connections timing outminor1 h 2 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 minor) · typical time to resolve 1 h 2 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 1 h 12 min May 2026: 1 incident (1 major) · typical time to resolve 1 h 19 min Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Monad's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Monad's subprocessorsCSV of incidents reported by vendors Monad lists · Atom feed of incidents reported by vendors Monad lists

259 reported incidents in the last 30 days, by 8 of the vendors Monad lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Monad was involved.

DateCompanyIncidentImpactLasted
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
SegmentVoice Call Failures in JP1 minorongoing
SegmentOn Call Engineers are Investigating no impact statedongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
PlainHelp Center errors no impact stated—
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
GitHubIncident with Actions and Checks API critical46 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
GitHubIncident with Webhooks and Actions major1 h 50 min
PlainIntermittent API errors on write actions minor2 h 54 min
SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min

And 234 more. All of them: CSV · Who is around them.

ChangesCSV of Monad's changes · Atom feed of Monad's changes

See the list as we read it on any date: Time machine

None since tracking began.

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