Movable Ink
Certifications and attestations: SOC 2 Type IIISO/IEC 27001ISO/IEC 27701ISO/IEC 42001
Says it complies with: GDPR, CCPA/CPRA, Data Privacy Framework
As listed on Movable Ink's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 72 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Movable Ink's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/movable-ink"><img src="https://thirdpartyindex.com/badge/movable-ink.svg" alt="Movable Ink transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/movable-ink)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center conveyor | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
5 third parties, 2 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Servers | the United States of America, European Union | |
| Clickhouse, Inc. (for Movable Ink Da Vinci product only) | Hosted Database Service | United States of America | |
| Confluent, Inc. (for Movable Ink Da Vinci product only) | Managed message queue | United States of America | |
| Google Cloud (for Movable Ink Da Vinci product only) | Servers | United States of America | |
| Movable Ltd. | Employer of employees processing data | United Kingdom, Costa Rica |
Listed as a subprocessor by (1)
Purposes as each company states them.
Blackbaud blackbaud.com
Service status
2 incidents in the last 90 days (1 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 1 h 13 min · longest major: 1 h 4 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Da Vinci - Click-Through Links Experiencing Certificate Errors | minor | 1 h 13 min evidence | |
| Studio - Login/Access Issues for Multiple Clients & Users | major | 1 h 4 min evidence | |
| Studio - Content Serving Disruption (US-East) | none | — evidence | |
| Studio - Users may be unable to duplicate Targets or Blocks within Campaigns. | minor | 54 min evidence | |
| Da Vinci - Analytics and Proofing Service Degradation | minor | 1 h 56 min evidence | |
| Da Vinci - Unsubscribe Metrics Delayed in Analytics Dashboard | minor | 25 h 12 min evidence | |
| Da Vinci - Platform Experiencing Syncing/Proofing Issues | minor | 1 h 52 min evidence | |
| Studio - Platform Experiencing Login Issues | major | 4 h 45 min evidence |
As Movable Ink's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.