NiCE Cognigy
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 4 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | not found | 0 / 5 |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 64 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For NiCE Cognigy's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/nice-cognigy"><img src="https://thirdpartyindex.com/badge/nice-cognigy.svg" alt="NiCE Cognigy transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/nice-cognigy)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud provider | ||
| Microsoft Azure | Azure | Cloud provider |
Listed as a subprocessor by (2)
Purposes as each company states them.
- 8x8 8x8.com ICA: Intelligent Customer Assistant. Automated chatbots and flows [This sub processor is only used when a customer purchases the ICA service]; Software Provider [as a Service Provider]
RingCentral ringcentral.com Conversation intelligence features and authentication provider
Changes
None since tracking began.