RingCentral
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 84 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For RingCentral's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/ringcentral"><img src="https://thirdpartyindex.com/badge/ringcentral.svg" alt="RingCentral transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/ringcentral)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page | snapshot |
Subprocessors
55 third parties, 12 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Acquire Asia Pacific Philippines, Inc. | Customer Support Call Center | 4th Floor Worldwide Corporate; 4th Floor Worldwide Corporate Center,; Center,; Metro Manila Philippines 1552; Philippines; Shaw Boulevard, Mandaluyong, (Standard Contractual Clauses) | |
| Amazon Web Services, Inc. | / Image Asset Storage; Application Hosting and Data Storage Static; Data Center Hosting; Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence); Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence); Text-to-speech | () Dependent on Customer account location.; 410 Terry Ave N,; 410 Terry Ave N, Seattle, WA 98109, United States; Amazon 21155 Smith Switch Road,; Amazon Greenhills Road, Tymon North,; Ashburn, VA, United States; Australia, Canada, Germany, United Kingdom,; Australia, Canada, Germany, United Kingdom, United States; Australia, Canada, India, Singapore, Germany, United Kingdom,; Australia, Canada, United Kingdom, United States; Australia, United Kingdom, Canada, Germany, United States (); Australia, United Kingdom, Canada, India, Singapore Germany, United States (); Dublin, Ireland; Seattle, WA 98109, United States; United Kingdom, Canada, Germany, United States (); United States; United States (); United States and Ireland; United States, () (Data Privacy Framework; Data Processing Framework; Standard Contractual Clauses; Standard Contractual Clauses, EU-U.S. Data Privacy Framework, UK Extension to; the EU-U.S. Data Privacy Framework) | |
| Balto | Conversation intelligence features provider | United States (Standard Contractual Clauses) | |
| Beetexting | SMS productivity enhancement and analytics provider | United States (Standard Contractual Clauses) | |
| Calabrio | Productivity enhancement and workflow management tool provider | United States (Standard Contractual Clauses) | |
| Callinize Inc. (Tenfold) | Dynamics, and Zendesk with Engage Voice; Integrates CRM platforms Bullhorn,; Integrates CRM platforms Bullhorn, Netsuite,; Netsuite, ServiceNow, Sugar CRM,; Office.; ServiceNow and Sugar CRM with RingCentral | 2222 Rio Grande St, Suite 250,; Austin; TX 78705, United States; United States (Standard Contractual Clauses) | |
| Cartesia | Text-to-speech | 1766 18th Street, San Francisco, CA 94107; United States (Data Privacy Framework; Standard Contractual Clauses) | |
| Claranet Limited | Data Center Hosting | 110 High Holborn, London, WC1V 6JS, United; France; Kingdom (Not needed - transfers within the EU or to adequate countries) | |
| ClickHouse | Powers data analytics | Alpine Road, 4113, Portola Valley, CA 94208 United States; Alpine Road, 4113, Portola Valley, CA 94208, United States; United States (Data Processing Framework; Standard Contractual Clauses) | |
| Cloudflare | Content Delivery and Traffic Filtering | Cloudflare, Inc. 101 Townsend Street; Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States; San Francisco, CA 94107 United States; United States / Global; United States/Global (Standard Contractual Clauses) | |
| Cognigy | Conversation intelligence features and authentication provider | United States (Standard Contractual Clauses) | |
| Customer Dynamics | Outbound campaign and risk management | United States (Standard Contractual Clauses) | |
| Deepgram | Speech-to-text transcription services | 548 Market St, Suite 25104; 548 Market St, Suite 25104 San Francisco, CA 94104, United States; 94104, United States; San Francisco, California; San Francisco, California 94104, United States; United States (Standard Contractual Clauses) | |
| Dstny Automate (formerly Qunifi Limited) | Integration between RingCentral PBX and; Microsoft Teams | Aw House, 6-8 Stuart Street, Luton,; Bedfordshire, LU1 2SJ, United Kingdom; Worldwide (Standard Contractual Clauses) | |
| Eleven Labs | Text-to-speech | 169 Madison Ave, Suite 2484, New York, NY 10016; United States , The Netherlands, Singapore (Standard Contractual Clauses) | |
| ElevenLabs | Text-to-speech | 169 Madison Ave, Suite 2484, New York, NY 10016; United States, The Netherlands, Singapore (Standard Contractual Clauses) | |
| Exa Labs LLC | Search engine API | 430 Shotwell St, San Francisco, CA 94110, United States; United States (Standard Contractual Clauses) | |
| Fireworks.ai | LLM hosting | 900 Concar Dr 5th Floor, San Mateo, CA 94402, United States; United States (Standard Contractual Clauses) | |
| FireworksAI | Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) | 2317 Broadway, Suite 200,; 2317 Broadway, Suite 200, Redwood City, CA 94063, United States; Redwood City, CA 94063, United States; United States (Standard Contractual Clauses) | |
| Foundever | Customer Support Call Center and; Customer Support CallCenter and; Professional Services; ProfessionalServices | 53-55 Butts Road, Coventry,; Bulgaria; Bulgaria, Nicaragua, Costa Rica; Warwickshire, CV1 3BH; Warwickshire, CV1 3BH, United Kingdom (Not needed - transfers within the EU or to adequate countries) | |
| GoodData Corporation | Powers data analytics | () Dependent on Customer account location.; 94104, United States; One Post Street, Suite 400, San Francisco CA; United States (Standard Contractual Clauses) | |
| Google, LLC. | Conversational and language features; Data Center Hosting; Data Center Hosting,; Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence); Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence); Speech-To-Text | () Dependent on Customer account location.; 1600 Amphitheatre Parkway, Mountain; 1600 Amphitheatre Parkway, Mountain View, CA; 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States; 94043, United States; Canada, Germany, United Kingdom,; Canada, Germany, United Kingdom, Australia, United States; Canada, Germany, United Kingdom, United States; Canada, Germany, United Kingdom, United States (); United States; United States (); United States, (); View, CA 94043, United States (Data Privacy Framework; Data Processing Framework; Standard Contractual Clauses) | |
| Imgix, Inc. | Provision of CDN and image transformation services | United States (Standard Contractual Clauses) | |
| InContact, Inc. | Contact Center Provider | 1st, 2nd, 3rd, 4th and 5th floors, Sandy, Utah,; 75 West Towne Ridge Parkway, Tower # 1.; 84070, United States; United States (Standard Contractual Clauses) | |
| JettyCloud LLC | Customer Support Call Center and Professional Services; Engineering, Development and Operations; Engineering, Development and Operations Support; Support | Georgia; Georgia, Tbilisi, Vake district,; Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II,; IV, building N2, apartment N 76; Nutsubidze slope, micro/district II, quarter; quarter IV, building N2, apartment N 76 (Data Privacy Framework; Not applicable - no transfer of EEA/UK/Swiss data; Standard Contractual Clauses) | |
| Microsoft | Intelligence development and/or features (including but not limited to; Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence); Productivity intelligence development and/or features; productivity, conversational, sales intelligence) | 1 Microsoft Way Redmond,; 1 Microsoft Way Redmond, WA 98052; 1 Microsoft Way Redmond, WA 98052, United States; 1 Microsoft Way, Redmond, WA 98052; 1 Microsoft Way, Redmond, WA 98052, United States; United States; United States, Netherlands; WA 98052,United States (Data Privacy Framework; Standard Contractual Clauses) | |
| Microsoft Azure | Intelligence development and/or features (including but not limited to; productivity, conversational, sales intelligence) | 1 Microsoft Way Redmond, WA 98052, United States; United States (Data Privacy Framework; Standard Contractual Clauses) | |
| Microsoft Azure OpenAI | Intelligence development and/or features (including but not limited to; productivity, conversational, sales intelligence) | 1 Microsoft Way Redmond, WA 98052, United States; United States (Data Privacy Framework; Standard Contractual Clauses) | |
| Mutare, Inc. | Voicemail Transcription Service | 2325 Hicks Road, Rolling Meadows, IL; 60008; United States (Standard Contractual Clauses) | |
| MUX | A/V Ingestion, Transcoding & Distribution | Mux, Inc. 50 Beale Street, Floor 9,; San Francisco, CA, 94105, United States; United States (Standard Contractual Clauses) | |
| Neoditel | Professional Services | 06410; 400 Roumanille Avenue; Biot - Sophia Antipolis, France; Building 6; France (Standard Contractual Clauses) | |
| Omilia | Conversation intelligence features and authentication provider | United States (Standard Contractual Clauses) | |
| Open AI LLC | Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence) | 1960 Bryant Street, San Francisco, CA 94110, United States; United States (Standard Contractual Clauses) | |
| OpenAI LLC | Intelligence development and/or features (including but not limited to productivity, conversation, and sales intelligence); Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence) | 1960 Bryant Street,; 1960 Bryant Street, San Francisco, CA 94110, United States; Dependent upon customer setting; San Francisco, CA 94110, United States; United States; United States, Ireland* (Standard Contractual Clauses) | |
| PostMark | Email delivery | 1 North Dearborn Street, 5th Floor, Chicago, Illinois, United States; United States (Standard Contractual Clauses) | |
| Pridis | Provision of Pridis - Connecsy services | Europe (Standard Contractual Clauses) | |
| PubNub, Inc. | Manages in-app message notifications | 50 San Francisco Street San Francisco,; CA 94133; CA 94133, United States; United States (Standard Contractual Clauses) | |
| PureCaller ID | Outbound Communication Management | United States (Standard Contractual Clauses) | |
| Pusher | Websockets as a service real time in Event Messaging | 3AQ, United Kingdom; MessageBird UK Limited 6 New St Sq,; New Fetter Ln, London, Greater London, EC4A; United States (Standard Contractual Clauses) | |
| Redis Labs | Data Storage | 700 E El Camino Real Suite 250; Ireland; Mountain View, CA 94041, United States (Standard Contractual Clauses) | |
| Redox | Provides API integration to electronic health records | 25 West Main Street, Suite 500, Madison, WI 53703, United States; United States (Not Applicable (No data transfer of EEA/UK/Swiss data)) | |
| RSI | Data analytics and archival | United States (Standard Contractual Clauses) | |
| Safeguard Global | Engineering, Development and Operations Support | 26B, 1600-223 Lisbon, Portugal; Portugal; Rua Virgílio Correia (Standard Contractual Clauses) | |
| SmallestAI | Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) | 311 California St, 320 Suite San Francisco, CA, 94104, United States; United States (Standard Contractual Clauses) | |
| SpinSci Patient Assist | Integration of RingEX into SpinSci Patient Assist | United States (Standard Contractual Clauses) | |
| Stream.io Inc | In-Event Chat | 1215 Spruce St Boulder, Colorado 80302 United States; 21-6 1017 RP Amsterdam, The Netherlands; Kleine-Gartmanplantsoen; United States, The Netherlands, Ireland (Data Privacy Framework) | |
| Sutherland Global Services Inc. | Customer Support Call Center | Doctores, 64710 Monterrey, N.L., Mexico; Dr. Roberto J. Cant 2777 Col, Los; Mexico (Not applicable - no transfer of EEA/UK/Swiss data; Not needed - transfers within the EU or to adequate countries) | |
| Textel | SMS productivity enhancement and analytics provider | United States, Philippines, France (Standard Contractual Clauses) | |
| ThetaLake | Data analytics and archival | United States (Standard Contractual Clauses) | |
| Tray.ai, Inc. | Data application integration | United States, UK, EU, Australia (Standard Contractual Clauses) | |
| Twilio Sendgrid | Email Messaging | 300 San Francisco, CA 94105 United States; Twilio, Inc. 375 Beale Street Suite; United States (Data Privacy Framework; Standard Contractual Clauses) | |
| Verint | Workforce engagement optimization | United States, Australia, France, Germany, United Kingdom (Standard Contractual Clauses) | |
| xAI | Speech to speech | 1450 Page Mill Rd; 1450 Page Mill Rd, Palo Alto, CA 94304, United States; Palo Alto, CA United States; United States (Standard Contractual Clauses) | |
| YellowAI | Conversation intelligence feature provider | India, United States, Europe (Standard Contractual Clauses) | |
| Zoom Video Communications, Inc. | Video Hosting | 55 Almaden Blvd; San Jose, CA 95113, United States; United States; Zoom Video Communications, Inc. (Data Privacy Framework; Standard Contractual Clauses) |
RingCentral affiliates (12)
Listed as a subprocessor by (3)
Purposes as each company states them.
Security record
What public security catalogs list for RingCentral, in their words.
Data breaches
- RingCentral 1,596,490 accounts Email addresses; Names; Phone numbers; Physical addresses
In July 2026, the cloud-based business communications platform RingCentral was the target of a ShinyHunters "pay or leak" extortion campaign. The group subsequently published data they claimed was obtained from the platform, which included 1.6M unique email addresses along with names, physical addresses and phone numbers. In their disclosure notice, RingCentral advised that the incident affected "a limited portion of RingCentral customers" and that it was communicating directly with those affected.
Have I Been Pwned · evidence
Breach data from Have I Been Pwned (CC BY 4.0), which calls every entry a breach, including data scraped from public pages.
Federal contracts
By funding agency. UEI CM9KNTTVT785 · checked Sep 27, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| Federal Mediation and Conciliation Service | 3 | $996.6K | — | — | 2016–2023 |
| Smithsonian Institution | 1 | $91.6K | — | — | 2024–2026 |
| National Highway Traffic Safety Administration Department of Transportation | — | — | 1 | $39.6K | 2023 |
| Department of the Army Department of Defense | 1 | $37.6K | — | — | 2022 |
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
Changes
None since tracking began.