Subprocessors None extracted.
Security record What public security catalogs list for PaperCut Software, in their words.
Known exploited vulnerabilities 5 vulnerabilities in PaperCut Software's software that CISA lists as exploited in the wild.
CVE Product Vulnerability Listed CVE-2026-81578 NG/MF PaperCut NG/MF Missing Authentication for Critical Function Vulnerability Aug 31, 2026 CVE-2026-82078 NG/MF PaperCut NG/MF Unsafe Reflection Vulnerability Aug 31, 2026 CVE-2023-27351 NG/MF PaperCut NG/MF Improper Authentication Vulnerability used by ransomware Apr 20, 2026 CVE-2023-2533 NG/MF PaperCut NG/MF Cross-Site Request Forgery (CSRF) Vulnerability Jul 28, 2025 CVE-2023-27350 MF/NG PaperCut MF/NG Improper Access Control Vulnerability used by ransomware Apr 21, 2023
Source: CISA Known Exploited Vulnerabilities catalog (evidence )
Service status Jul 3: no incident reported Jul 4: no incident reported Jul 5: no incident reported Jul 6: no incident reported Jul 7: no incident reported Jul 8: no incident reported Jul 9: no incident reported Jul 10: no incident reported Jul 11: no incident reported Jul 12: no incident reported Jul 13: no incident reported Jul 14: no incident reported Jul 15: no incident reported Jul 16: no incident reported Jul 17: no incident reported Jul 18: no incident reported Jul 19: no incident reported Jul 20: no incident reported Jul 21: no incident reported Jul 22: no incident reported Jul 23: no incident reported Jul 24: no incident reported Jul 25: no incident reported Jul 26: no incident reported Jul 27: no incident reported Jul 28: no incident reported Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: no incident reported Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: 1 incident (1 major) Aug 25: 1 incident (1 minor) Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 1 incident (1 minor) Sep 2: 1 incident (1 minor) Sep 3: no incident reported Sep 4: 1 incident (1 minor) Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported 90 days ago today
5 incidents in 90 days1 major or critical4 h 7 min typical time to resolve7 h 4 min longest majorBegan Incident Impact Lasted Sep 4, 2026 PaperCut Hive/Pocket - some users may experience delays with data showing in reporting, job logs and activity logs minor 3 days Sep 2, 2026 PaperCut Pocket/Hive - intermittent issues affecting sign-in to the User Portal minor 4 h Sep 1, 2026 PaperCut Hive - some devices may show server or connection errors. minor 4 h 7 min Aug 25, 2026 PaperCut Document Processing Cloud services - some users may experience delayed scan jobs using PaperCut MF or PaperCut Hive minor 1 h 30 min Aug 24, 2026 PaperCut Partner Portal and GES (licensing service) - some users unable to access the Partner Portal, or apply licenses in PaperCut NG/MF major 7 h 4 min Jun 10, 2026 PaperCut Pocket/Hive - some users intermittently unable to release print jobs. minor 14 h 42 min Apr 13, 2026 PaperCut Hive - Some users are intermittently unable to release print jobs or experience intermittent loading in the Hive admin portal minor 2 h 48 min Apr 2, 2026 PaperCut Hive & PaperCut MF - Some users experiencing failures Scanning to Google Drive major 6 h 8 min
Incidents per month 0 2 4 Oct 2025: 1 incident (1 critical) · typical time to resolve 1 h 26 min Nov 2025: 3 incidents (2 critical, 1 major) · typical time to resolve 2 h 37 min Dec 2025: 2 incidents (2 major) · typical time to resolve 4 h 29 min Jan 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 5 h 25 min Feb 2026: 1 incident (1 critical) · typical time to resolve 30 min Mar 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 9 h 3 min Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 6 h 8 min May 2026: 0 incidents Jun 2026: 1 incident (1 minor) · typical time to resolve 14 h 42 min Jul 2026: 0 incidents Aug 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 7 h 4 min Sep 2026: 3 incidents (3 minor) · typical time to resolve 4 h 7 min Oct 2025 Nov Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep critical major minor no impact stated
Components affected Component Incidents Bar US hosting region - PaperCut Hive & Pocket 4 AU hosting region - PaperCut Hive & Pocket 2 CA hosting region - PaperCut Hive & Pocket 2 EU hosting region - PaperCut Hive & Pocket 2 UK hosting region - PaperCut Hive & Pocket 2 AU hosting region - PaperCut MF (Document Processing Cloud services) 1 CA hosting region - PaperCut MF (Document Processing Cloud services) 1 EU hosting region - PaperCut MF (Document Processing Cloud services) 1
As PaperCut Software's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 1, 2025 (evidence )
Changes None since tracking began.
PaperCut Software