Prismic

prismic.io

Prismic declares 13 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026. 2 tracked vendors name Prismic as a subprocessor, including Flywire and Secure Privacy.

Subprocessors CSV of Prismic's subprocessors · Atom feed of Prismic's subprocessors DORA draft CSV of Prismic's subprocessors as declared by Prismic what's this? · 

13 third parties.

NamePurposeLocationListed since
Algolia FR (EU)
Amazon Web Services, Inc. USA
Anthropic, Pbc. AIUSA
AWS Bedrock (Amazon Web Services, Inc.) AIUSA
Datadog USA
elastic.io GmbH DE (EU)
Functional Software, Inc. USA
Google LLC USA
Intercom, Inc. USA
Okta, Inc If you use Prismic's AI features USA
OpenAI, LLC. AIUSA
Sendgrid, Inc. USA
Zebrafish Labs, Inc USA

Web TechnologiesCSV of Prismic's web technologies · Atom feed of Prismic's web technologies

Prismic's homepage made 111 requests to 2 domains, and 1 service controlled by another company.

Cookie compliance (1): Usercentrics

1 third party by category: Cookie compliance 1

Third parties 1 · 21 requests
Usercentrics Usercentrics 19% of the page's requests 21
First party 1 · 90 requests
Prismic Framer Motion HSTS Next.js 16.3.8 Next.js App Router Open Graph PWA Priority Hints Prismic Radix UI React Swiper Turbopack Vercel Vercel Analytics Vercel Speed Insights 1.0.0 Webpack core-js 3.25.5 81% of the page's requests 90

1 tracked company loaded by the homepage is not in Prismic's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Prismic · Atom feed of the companies listing Prismic

2 companies

Service statusCSV of Prismic's status page incidents · Atom feed of Prismic's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 critical)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 8 min typical time to resolve
  • 8 min longest major
BeganIncidentImpactLasted
Elevated error rate on the API and Editorcritical8 min
Error on new document publicationminor18 min
Elevate errors on Writing Roomcritical13 min
Prismic.io is currently experiencing issues with authenticationcritical10 min
Error accessing Prismiccritical13 min
Issue with Media Librarymajor14 min
New users are encountering issues when creating repositoriesmajor1 h 1 min
Issue with Media Librarymajor43 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 minor) · typical time to resolve 4 h 23 min Feb 2026: 3 incidents (1 critical, 1 major, 1 no impact stated) · typical time to resolve 29 min Mar 2026: 2 incidents (2 major) · typical time to resolve 43 min Apr 2026: 4 incidents (2 critical, 2 major) · typical time to resolve 14 min May 2026: 1 incident (1 critical) · typical time to resolve 13 min Jun 2026: 1 incident (1 minor) · typical time to resolve 18 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 critical) · typical time to resolve 8 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Prismic's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Prismic's subprocessorsCSV of incidents reported by vendors Prismic lists · Atom feed of incidents reported by vendors Prismic lists

252 reported incidents in the last 30 days, by 6 of the vendors Prismic lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Prismic was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minorongoing
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min

And 227 more. All of them: CSV · Who is around them.

ChangesCSV of Prismic's changes · Atom feed of Prismic's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Prismic's site

Prismic transparency rating

It updates with the rating.

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