PTC
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 44 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For PTC's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/ptc"><img src="https://thirdpartyindex.com/badge/ptc.svg" alt="PTC transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/ptc)Compliance
- FedRAMP
- PTC Cloud Services Authorized Moderate · 2 agency authorizations · since Dec 1, 2017
FedRAMP status from the FedRAMP Marketplace (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Service status
- 2 incidents in 90 days
- 0 major or critical
- 5 days typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Certain users cannot be added as Distribution List managers | none | 5 days | |
| Elevated API Errors | minor | 1 h 39 min | |
| Azure Maintenance | none | 25 min | |
| Cloud database outage | none | 1 min | |
| Long loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Web | minor | 16 days | |
| Long loading times for 3D Procedures in Vuforia Editor and Vuforia Vantage (Web). | none | — |
As PTC's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.