Brightcove

brightcove.com

Brightcove declares 32 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026. 10 tracked vendors name Brightcove as a subprocessor, including Adobe, Vimeo and Uploadcare.

Subprocessors CSV of Brightcove's subprocessors · Atom feed of Brightcove's subprocessors DORA draft CSV of Brightcove's subprocessors as declared by Brightcove what's this? · 

32 third parties.

NamePurposeLocationListed since
Akamai Content deliveryUnited States
Amazon Web Services AI-powered processing; Analytics, Communications, Infrastructure servicesUnited States
Anthropic AIAI-powered processing, Customer supportUnited States
Bending Spoons and its affiliates Support services, including customer support and technical support; service delivery and service improvementItaly, United States
CastLabs Content deliveryGermany
Cloudfront Content deliveryUnited States
Datadog AnalyticsUnited States
Elastic Search AnalyticsNetherlands, United States
ElevenLabs Inc. AIAI-powered processingUnited States
Fastly Content deliveryUnited States
Frequency Networks, Inc. Content deliveryUnited States
Fullstory AnalyticsUnited States
Google Ad Manager Content deliveryUnited States
Google Analytics AnalyticsUnited States
Google Cloud Platform Infrastructure and AI ServicesUnited States
Keen.io, LLC AnalyticsUnited States
Last9 Inc. AnalyticsUnited States
Magnite, Inc. Content deliveryUnited States
MessageBird (Pusher) CommunicationsNetherlands
MongoDB / Atlas Infrastructure servicesUnited States
Okta AuthenticationUnited States
OpenAI Ireland Ltd AIAI-powered processingIreland
Oracle Analytics, CommunicationsGermany, United States
PigeonLab CommunicationsSingapore
PubMatic, Inc. Content deliveryUnited States
Rollbar AnalyticsUnited States
Salesforce Customer supportUnited States
SpringServe, Inc. Content deliveryUnited States
Status.io Service maintenanceUnited States
SyncWords, Inc. AI-powered processingUnited States, European Union, Australia
Wochit, Inc. Content deliveryUnited States
Wowza Content deliveryUnited States

Web TechnologiesCSV of Brightcove's web technologies · Atom feed of Brightcove's web technologies

Brightcove's homepage made 199 requests to 10 domains, and 4 services controlled by another company.

Tag managers (1): Google CloudMarketing automation (1): usually detected as Marketing automation: AdobeCookie compliance (1): OneTrustOther (1): CMS: Prismic

4 third parties by category: Tag managers 1Marketing automation 1Cookie compliance 1Other 1

Third parties 4 · 43 requests
Prismic Prismic 9% of the page's requests 18
OneTrust OneTrust 7% of the page's requests 13
Adobe typekit.net 6% of the page's requests 11
Google Cloudsubprocessor Google Tag Manager <1% of the page's requests 1
Affiliates 1 · 1 request
Bending Spoons bendingspoons.com <1% of the page's requests 1
First party 1 · 155 requests
Brightcove GSAP Next.js 15.5.28 Next.js App Router Priority Hints React VideoJS 8.24.1 Webpack 78% of the page's requests 155

2 tracked companies loaded by the homepage are not in Brightcove's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (10)CSV of the companies listing Brightcove · Atom feed of the companies listing Brightcove

10 companies
  • Acquia acquia.com Zencoder is used to transcode videos between formats for specific types of conversions.
  • Adobe adobe.com As part of the Workfront Proof feature, Customers can upload videos to adjust viewer settings and add time-stamped comments. To facilitate this uploading, Brightcove provides Adobe transcoding services via their Zencoder product. This is used to return the video in a format suitable for preview display within Workfront. Brightcove has limited access to customer audio or video recordings when the service is requested.
  • EVS evs.com i) Any other purpose of Processing of Personal Data agreed upon between Parties in the relevant statement of work or any other
  • Forsta forsta.com Video streaming
  • INVIDI Technologies invidi.com Video Encoding Platform
  • Khoros khoros.ai Video playback and storage
  • Onehub onehub.com
  • Uploadcare uploadcare.com File conversion service
  • Vimeo vimeo.com
  • Ziflow ziflow.com Video processing; Video processing - [Download PDF](

ComplianceCSV of Brightcove's compliance · Atom feed of Brightcove's compliance

Certified
Says it complies with

Certifications as Brightcove's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Brightcove's status page incidents · Atom feed of Brightcove's status page incidents

Aug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

No incidents reported since Sep 30, 2026

As Brightcove's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Brightcove's subprocessorsCSV of incidents reported by vendors Brightcove lists · Atom feed of incidents reported by vendors Brightcove lists

97 reported incidents in the last 30 days, by 10 of the vendors Brightcove lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Brightcove was involved.

DateCompanyIncidentImpactLasted
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
ElevenLabsChoppy audio on Agent conversations using Eleven v4 Turbo minor—
ElevenLabsChoppy audio on Agent conversations using Eleven v4 Turbo minor—
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
ElasticsearchmOLTP PrivateLink connectivity issue major13 h 28 min
FullstoryDelays in syncing to S3 data warehouses (EU1) minor8 h 46 min
ElevenLabsIntermittent Sign in issue no impact stated2 h 30 min
Fullstory[Resolved] Delayed Session Data Availability (NA1 & EU1 Data Centers) no impact stated—
AkamaiProperty Manager Property Activation Errors no impact stated—
OpenAIFile upload errors in ChatGPT minor4 h 52 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
AkamaiCustomer Security Advisory: CVE-2026-98432 no impact stated10 days
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
ElevenLabsElevenCreative - Image & Video - Degraded performance minor1 h 42 min
AnthropicElevated errors affecting the Google Calendar connector minor3 h 46 min
DatadogMetrics query are disrupted major2 h 29 min
rollbarIncreased occurrence processing pipeline latency minor12 min

And 72 more. All of them: CSV · Who is around them.

ChangesCSV of Brightcove's changes · Atom feed of Brightcove's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Brightcove's site

Brightcove transparency rating

It updates with the rating.

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