Third Party Index

Staffbase

staffbase.com

Subprocessors

6 third parties. CSV · Atom

NamePurposeLocationListed since
Cloudflare, Inc. This subprocessor is applicable to: Employee App & Front Door Intranet, and New SB Email. Cloudflare provides: - a Content Delivery Network (CDN) for international distribution...EU; USA; Australia
Gainsight, Inc. This subprocessor is applicable to: Employee App & Front Door Intranet, and New SB Email. We use Gainsight to provide our Digital Customer Success Services to Customer’s primary...Germany
Google LLC (Firebase Cloud Messaging) This subprocessor is applicable to: Employee App & Front Door Intranet. We use Google Firebase Cloud Messaging to send push notifications to the mobile application used by Autho...Global
Merge API, Inc. This subprocessor is applicable to: Employee App & Front Door Intranet. Merge enables Stabase to provide HR Cloud Integrations. By using the HR Cloud Integrations Customer can ...EU; USA
Microsoft Ireland Operations Ltd. (Azure) This subprocessor is applicable to: Employee App & Front Door Intranet, and New SB Email. Microsoft offers: - ISO 27001 certified data hosting; - When part of Customer’s Order a...Germany; USA; Australia
Zendesk, Inc. This subprocessor is applicable to: Employee App & Front Door Intranet, New SB Email, and Email Classic. Zendesk provides a platform to manage customer support requests. In gene...EU

Service status

Jul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: 17 incidents (1 critical, 6 minor, 10 no impact stated)Jul 8: 1 incident (1 minor)Jul 9: 1 incident (1 no impact stated)Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: 1 incident (1 major)Jul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 no impact stated)Sep 4: 1 incident (1 no impact stated)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 major)Sep 22: 1 incident (1 critical)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reported

90 days agotoday

  • 25 incidents in 86 days
  • 5 major or critical
  • 16 h 47 min typical time to resolve
  • 22 h 44 min longest major
BeganIncidentImpactLasted
[European System] [App/Intranet/Email] Intermittent issues affecting Common Features in Europecritical16 h 47 min
[European System] [App/Intranet/Email] - Degraded performancemajor22 h 44 min
[App/Intranet/Email] [German System / US System] - Delay in Email Delivery due to Microsoft 365/Outlook server issues on the receiving endno impact stated2 h 59 min
[App/Intranet] [Global] - Brief service disruptionno impact stated—
[App/Intranet/Email] [Global] - Degraded Performance of AI Navigator, Podcast Generation and other AI parts of Staffbasemajor2 h 1 min
[App/Intranet/Email] [Global] - error loading contentsmajor17 h 1 min
[Email] [US System] - new drafts not appearing in Drafts listno impact stated16 h 17 min
[App/Intranet/Email] [German System / US System] - news unread notifications in menu not updatedminor24 h 34 min

Incidents per month

0 10 20 Jul 2026: 20 incidents (1 critical, 1 major, 7 minor, 11 no impact stated) · partial: our history begins Jul 7 · typical time to resolve 17 h 1 min Aug 2026: 1 incident (1 major) · typical time to resolve 2 h 1 min Sep 2026: 4 incidents (1 critical, 1 major, 2 no impact stated) · typical time to resolve 16 h 47 min Oct 2026: 0 incidents Jul 2026Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Staffbase's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Staffbase's site

Staffbase transparency rating

It updates with the rating.

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