Subprocessors None extracted.
Service status Jul 4: no incident reported Jul 5: no incident reported Jul 6: no incident reported Jul 7: no incident reported Jul 8: no incident reported Jul 9: 2 incidents (1 critical, 1 minor) Jul 10: no incident reported Jul 11: no incident reported Jul 12: no incident reported Jul 13: no incident reported Jul 14: no incident reported Jul 15: no incident reported Jul 16: no incident reported Jul 17: no incident reported Jul 18: no incident reported Jul 19: no incident reported Jul 20: no incident reported Jul 21: no incident reported Jul 22: no incident reported Jul 23: no incident reported Jul 24: no incident reported Jul 25: no incident reported Jul 26: no incident reported Jul 27: no incident reported Jul 28: no incident reported Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: no incident reported Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: 1 incident (1 critical) Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: 1 incident (1 critical) Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: 1 incident (1 major) Sep 29: no incident reported Sep 30: 1 incident (1 minor) Oct 1: no incident reported 90 days ago today
6 incidents in 90 days4 major or critical52 min typical time to resolve59 min longest majorBegan Incident Impact Lasted Sep 30, 2026 Login Issues - US Region minor 1 h 3 min Sep 28, 2026 Secure File Sharing Download Issues - All Regions major 32 min Sep 16, 2026 Login Issues - US Region critical 59 min Aug 26, 2026 Application Outage - US Region critical 24 min Jul 9, 2026 Degraded Performance - CA Region critical 52 min Jul 9, 2026 Degraded performance in Workpaper Suite, Assessment Hub, and Cloud Testing Suite - US Region minor 17 min Jun 15, 2026 Login Issues - All Regions major 29 min Jun 3, 2026 Degraded Performance - All Regions minor 22 min
Incidents per month 0 3 6 Nov 2025: 1 incident (1 critical) · typical time to resolve 31 min Dec 2025: 0 incidents Jan 2026: 6 incidents (2 critical, 1 major, 3 minor) · typical time to resolve 1 h 7 min Feb 2026: 4 incidents (2 critical, 2 major) · typical time to resolve 1 h 12 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 49 min Jun 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 29 min Jul 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 52 min Aug 2026: 1 incident (1 critical) · typical time to resolve 24 min Sep 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 59 min Oct 2026: 0 incidents Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated
Components affected Component Incidents Bar Suralink Web Application 4 Assessment Hub 1 Cloud Testing Suite 1 Secure File Sharing 1 Workpaper Suite 1
As Suralink's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 1, 2025 (evidence )
Changes None since tracking began.
Suralink