Zuplo
Certifications and attestations: SOC 2 Type II
Certifications as listed on Zuplo's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 6 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 76 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Zuplo's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/zuplo"><img src="https://thirdpartyindex.com/badge/zuplo.svg" alt="Zuplo transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/zuplo)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Akamai | Hosting, DNS, Networking | Cloud Hosting | |
| Amazon Web Services | Compute, Networking, and Data Storage | Cloud provider | |
| Auth0 | Auth0 provides authentication and authorization for Zuplo products. | Identity and Access Management | |
| Checkly | Checkly is used to provide application and api monitoring. | Cloud monitoring | |
| Clickhouse | Clickhouse is used for log and metrics storage and reporting. | Data storage and processing | |
| Cloudflare | Hosting, DNS, Networking | Cloud Hosting | |
| GitHub | Source control, Continuous Integration, Deployments | ||
| Google Cloud Platform | Compute, Networking, and Data Storage | Cloud Hosting | |
| Incident.io | Incident management and alerting. | ||
| Intercom | Customer support | ||
| OpenAI | APIs are used for various Zuplo Policies (i.e. Semantic Caching) | LLMs and Embeddings | |
| Posthog | Web and product analytics | Marketing | |
| Pusher | Zuplo uses Pusher to deliver real time notifications to the portal. | Real Time Notifications | |
| Sendgrid | Zuplo uses Sendgrid to send service notices. | Email Delivery | |
| Stripe | Payment processing | Payment Processing | |
| Terraform | Zuplo manages infrastructure configuration with Terraform. | Infrastructure management | |
| Vercel | Vercel provides web hosting services for Zuplo properties. | Engineering |
Service status
2 incidents in the last 90 days (0 major or critical, 2 minor, 0 with no stated impact) · typically resolved in 1 h 35 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Slow file saves on working copy | minor | 1 h 35 min evidence | |
| Unable to deploy newer versions of your Developer Portals | minor | 1 h 3 min evidence | |
| Degraded performance on building Developer Portals on working-copy | minor | 11 min evidence | |
| Intermittent failures with deployments | minor | 1 h 17 min evidence | |
| Intermittent issues deploying for managed-dedicated customers | minor | 3 h 16 min evidence | |
| Developer Portal CDN Issues | major | 5 min evidence | |
| Elevated Error Rate on Developer Portals | major | 12 min evidence | |
| Developer Portals Failing at High Rates | major | 54 min evidence |
As Zuplo's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.