Snapshot 104090

Document

Subprocessor list

URL

https://newrelic.com/sub-processors?is_us=true

Fetched

2026-10-15 17:54:40 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

427919 bytes

SHA-256 (raw)

44ccadac6cc3e10b4dc2bed8a88cc52125c38f1749c33721a01796422f76563d

SHA-256 (normalized text)

475f5898fb0e2e0195cf46c9a17026bbf0ce8ed1f6f65b9410010a89bcb43335

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 104090,
      "data": {
        "name": "Anthropic Claude",
        "purposes": [
          "Support"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "Multiple Worldwide"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
      "evidence_id": 3528,
      "data": {
        "name": "Atlassian/Jira",
        "purposes": [
          "Management of customer support tickets"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "AWS region in the USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 104090,
      "data": {
        "name": "AWS",
        "purposes": [
          "Data storage and diagnostics",
          "Infrastructure, Cloud service provider, including AI services for intelligence features"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "Multiple worldwide",
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 3528,
      "data": {
        "name": "CloudFlare",
        "purposes": [
          "Traffic routing, TLS Termination and security services"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "Global - See",
          "https://www.cloudflare.com/network/"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 3528,
      "data": {
        "name": "EzProtect (Adaptus)",
        "purposes": [
          "Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fastly",
      "evidence_id": 3528,
      "data": {
        "name": "Fastly",
        "purposes": [
          "Traffic routing & TLS Termination"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "Global - See https://www.fastly.com/network-map/"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fivetran",
      "evidence_id": 3528,
      "data": {
        "name": "Fivetran",
        "purposes": [
          "Connector and extract, transform and load (ETL) services"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 104090,
      "data": {
        "name": "Google",
        "purposes": [
          "Infrastructure; Cloud service provider; including AI services for intelligence features; Email and office applications"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "For more information on GCP and its",
          "including locations, please see https://cloud.google.com/terms/subprocessors",
          "sub-processors,"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 3528,
      "data": {
        "name": "Google Cloud Platform",
        "purposes": [
          "Data storage and diagnostics"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "For more information on GCP and its",
          "including locations, please see https://cloud.google.com/terms/subprocessors",
          "sub-processors,"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "kentik",
      "evidence_id": 3528,
      "data": {
        "name": "Kentik",
        "purposes": [
          "Network Synthetic monitoring"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 104090,
      "data": {
        "name": "Microsoft Azure",
        "purposes": [
          "Infrastructure, Cloud service provider, including AI services for intelligence features"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "Multiple Worldwide"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pinecone",
      "evidence_id": 3528,
      "data": {
        "name": "Pinecone.io",
        "purposes": [
          "Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pubnub",
      "evidence_id": 3528,
      "data": {
        "name": "PubNub",
        "purposes": [
          "Cloudstream’s API service in the cloud",
          "Real-time messaging between",
          "the CodeStream client extensions and"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104090,
      "data": {
        "name": "Salesforce Service Cloud and Agentforce",
        "purposes": [
          "Management of customer support tickets"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sendgrid",
      "evidence_id": 3528,
      "data": {
        "name": "Sendgrid",
        "purposes": [
          "Email messaging services",
          "Emails messaging services"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 3528,
      "data": {
        "name": "Snowflake",
        "purposes": [
          "Data warehouse services"
        ],
        "sections": [
          "New Relic Sub-Processors"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}