Tracked subprocessors 13 of 16 Subprocessor of 120 Third parties loaded 5 Loaded by 119
+ − ⟲
16 third parties.
Name Purpose Location Listed since Anthropic Claude AI Support Multiple Worldwide Oct 15, 2026 Atlassian/Jira Management of customer support tickets AWS region in the USA Sep 22, 2026 AWS Data storage and diagnostics; Infrastructure, Cloud service provider, including AI services for intelligence features Multiple worldwide; USA Oct 15, 2026 CloudFlare Traffic routing, TLS Termination and security services Global - See; https://www.cloudflare.com/network/ Sep 22, 2026 EzProtect (Adaptus) Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious USA Sep 22, 2026 Fastly Traffic routing & TLS Termination Global - See https://www.fastly.com/network-map/ Sep 22, 2026 Fivetran Connector and extract, transform and load (ETL) services USA Sep 22, 2026 Google Infrastructure; Cloud service provider; including AI services for intelligence features; Email and office applications For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, Oct 15, 2026 Google Cloud Platform Data storage and diagnostics For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, Sep 22, 2026 Kentik Network Synthetic monitoring USA Sep 22, 2026 Microsoft Azure Infrastructure, Cloud service provider, including AI services for intelligence features Multiple Worldwide Oct 15, 2026 Pinecone.io Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services USA Sep 22, 2026 PubNub Cloudstream’s API service in the cloud; Real-time messaging between; the CodeStream client extensions and USA Sep 22, 2026 Salesforce Service Cloud and Agentforce Management of customer support tickets USA Oct 15, 2026 Sendgrid Email messaging services; Emails messaging services USA Sep 22, 2026 Snowflake Data warehouse services USA Sep 22, 2026
New Relic's homepage made 82 requests to 7 domains, and 5 services controlled by another company.
Advertising (1): usually detected as Advertising: Google Cloud Marketing automation (1): 6Sense Insights, Inc. A/B Testing (1): Webflow Cookie compliance (1): Osano CDN (1): jsDelivr 5 third parties by category: 1 1 1 1 1
Third parties 5 · 6 requests
Osano Osano 2% of the page's requests 2 6Sense Insights, Inc. 6sense 1% of the page's requests 1
Google Cloud subprocessor fonts.googleapis.com 1% of the page's requests 1 Webflow Intellimize 1% of the page's requests 1 jsDelivr jsDelivr 1% of the page's requests 1 First party 1 · 76 requests
New Relic Drupal 11 Fastly Google Font API HSTS MariaDB New Relic Nginx Open Graph PHP PWA Pantheon Popper Priority Hints Segment 4.15.2 Tippy.js Varnish jQuery 4.0.0 jQuery UI 1.14.2 lit-html 2.8.0 93% of the page's requests 76
3 tracked companies loaded by the homepage are not in New Relic's subprocessor list. A website can use a service without it processing customer data.
1–50 of 120
99minds 99minds.io Manage Complex Systems, Improve Client-Side Experiences, Build and Run Better Software. Absorb Software absorbai.com Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details.; For New Relic General Privacy Notices, see here. Adobe adobe.com New Relic provides Adobe tools to help monitor overall software infrastructure and provide alerts as to telemetry data to help Adobe identify critical issues. New Relic primarily only processes technical telemetry data for Adobe (namely metrics, events, logs and traces). New Relic processes minimal personal data of customer users (e.g., IP addresses in CDN logs are used in New Relic to detect BOT traffic and bad actors in order to update firewall rules and maintain site performance). A Agilysys agilysys.com All Quiet allquiet.app Application Performance Monitoring Allocadia allocadia.com - Data Transfer Mechanism: SCC or UK Adequacy Decision - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Data analytics and application performance monitoring Apica apica.io Integrations for data metrics Assent assent.com Platform monitoring, diagnostics, and troubleshooting. Axero axerosolutions.com Performance monitoring Bento bentonow.com Application performance monitoring Betterworks betterworks.com Cloud-based platform used to provide application and infrastructure monitoring. Blackboard blackboard.com Application performance monitoring; Application performance monitoring and alerting; Logging; Monitoring and analysis BonData bondata.ai Log aggregation and platform metrics Breakout getbreakout.ai Development software Candex candex.com Application performance monitoring Chameleon Intelligent Tech chameleon.io Data analytics Chatwoot chatwoot.com Monitoring and Observability; Used to monitor Chatwoot application performance, infrastructure health, errors, and operational metrics. Check Point Software Technologies checkpoint.com APM – Monitoring Circle circle.so Observability and monitoring; Provides application and infrastructure monitoring (APM, logs, metrics). Cirrus Insight cirrusinsight.com Monitors systems and infrastructure; Service provider CirrusMD cirrusmd.com Application performance monitoring solution ClientSuccess clientsuccess.com Connectivity Monitoring, Logging & Analytics Cloverpop cloverpop.com Cloud-based Application and Infrastructure Analytics Coalfire coalfire.com User Platform Support Cohere cohere.com Platform Monitoring Command Alkon commandalkon.com Support operations Common Room commonroom.io Logging and metrics for system diagnostics Confirm confirm.com ConvertFlow convertflow.com Application monitoring and bug tracking CYPHER Learning cypherlearning.com Observability of our infrastructure and servers Deskpro deskpro.com Application monitoring Server Location: US Website: https://newrelic.com/ Duda duda.co Application Performance Monitoring EAB eab.com Error monitoring EasyLlama easyllama.com Application Performance Analytics EvaluAgent evaluagent.com Log Analytics, Security, Performance and Infrastructure Metrics Exiger exiger.com EZO ezo.io Performance Monitoring and logging Fathom fathom.ai Application Monitoring Filevine filevine.com Performance monitoring Fireflies.AI fireflies.ai Metrics observability service Fluxx fluxx.io New Relic provides application performance monitoring and observability to collect telemetry, traces, and metrics for diagnosing performance issues and enhancing reliability and operational efficiency. Forest Admin forest.app Gainsight Software gainsight.com Application Monitoring Genesys genesys.com Gleap gleap.ai server location: EU (Frankfurt, Germany). Application performance monitoring and logging for Gleap’s infrastructure; telemetry may include request metadata. Goodfit.io goodfit.io Application-performance monitoring and logging Guild.ai guild.ai Provides tracking and alerting services based on user logs that may contain Personal Data. Heymarket heymarket.com HireVue hirevue.com Application performance monitoring, metrics, logs. Impartner impartner.com metrics for Impartner engineers to Show next 50 Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: 2 incidents (2 no impact stated) Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: 2 incidents (1 major, 1 no impact stated) Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: 1 incident (1 major) Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: 2 incidents (1 major, 1 minor) Nov 3: no incident reported Nov 4: 1 incident (1 no impact stated) Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported 90 days ago today
8 incidents in 90 days3 major or critical22 min typical time to resolve2 h 35 min longest majorIncidents per month 0 2 4 Dec 2025: 1 incident (1 major) · typical time to resolve 2 h 51 min Jan 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 49 min Feb 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 h 2 min Mar 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 2 h 40 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 10 h 55 min May 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 1 h 38 min Jun 2026: 0 incidents Jul 2026: 2 incidents (2 no impact stated) · typical time to resolve 1 min Aug 2026: 1 incident (1 minor) · typical time to resolve 17 min Sep 2026: 4 incidents (1 major, 3 no impact stated) · typical time to resolve 2 h 35 min Oct 2026: 1 incident (1 major) · typical time to resolve 8 min Nov 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 1 h 45 min Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Browser Agent : US 3 Mobile Agent : US 3 APM : US 2 APM Agent : US 2 Browser : US 2 Event API : US 2 Incident Intelligence API : US 2 Infrastructure : US 2
As New Relic's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 7, 2025 (evidence )
214 reported incidents in the last 30 days, by 6 of the vendors New Relic lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that New Relic was involved.
Date Company Incident Impact Lasted Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Elevated errors on Fable 52 and Mythos 52 no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 [Serverless][GCP][us-central1] Elevated errors and timeouts on read operations for some indexes major 1 h 54 min Nov 10, 2026 Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 9, 2026 WhatsApp Business API Message Send Failures minor 16 h 29 min Nov 9, 2026 Voice Call Failures from a Subset of Twilio Phone Numbers to Chile minor 19 h 20 min Nov 9, 2026 Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor 5 h 18 min Nov 9, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor 3 h 14 min Nov 9, 2026 SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor 3 h 26 min Nov 9, 2026 SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor 13 h 31 min Nov 9, 2026 SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor 8 h 40 min Nov 9, 2026 SMS Delivery Failures from Twilio to ETL Laos minor 16 h 8 min Nov 8, 2026 SMS Delivery Failures from Twilio to MTN Nigeria minor 6 h Nov 8, 2026 Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor 14 h 12 min Nov 8, 2026 Degraded performance for Claude Fable 5.1 minor 26 min Nov 7, 2026 SMS Delivery Receipt Delays from Twilio to Globe Philippines minor 13 h 16 min Nov 7, 2026 SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor 21 h 36 min Nov 7, 2026 SMS Delivery Delays from Twilio to Multiple Networks in India minor 3 h 39 min Nov 7, 2026 SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor 2 days Nov 7, 2026 INC20000337 minor 2 h 5 min Nov 6, 2026 INC20000336 minor 3 h 20 min Nov 6, 2026 SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minor ongoing
And 189 more. All of them: CSV · Who is around them .
New Relic99minds 99minds.io Manage Complex Systems, Improve Client-Side Experiences, Build and Run Better Software.
Absorb Software absorbai.com Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details.; For New Relic General Privacy Notices, see here.
Adobe adobe.com New Relic provides Adobe tools to help monitor overall software infrastructure and provide alerts as to telemetry data to help Adobe identify critical issues. New Relic primarily only processes technical telemetry data for Adobe (namely metrics, events, logs and traces). New Relic processes minimal personal data of customer users (e.g., IP addresses in CDN logs are used in New Relic to detect BOT traffic and bad actors in order to update firewall rules and maintain site performance).
All Quiet allquiet.app Application Performance Monitoring
Allocadia allocadia.com - Data Transfer Mechanism: SCC or UK Adequacy Decision - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Data analytics and application performance monitoring
Apica apica.io Integrations for data metrics
Assent assent.com Platform monitoring, diagnostics, and troubleshooting.
Axero axerosolutions.com Performance monitoring
Bento bentonow.com Application performance monitoring
Betterworks betterworks.com Cloud-based platform used to provide application and infrastructure monitoring.
Blackboard blackboard.com Application performance monitoring; Application performance monitoring and alerting; Logging; Monitoring and analysis
BonData bondata.ai Log aggregation and platform metrics
Breakout getbreakout.ai Development software
Candex candex.com Application performance monitoring
Chameleon Intelligent Tech chameleon.io Data analytics
Chatwoot chatwoot.com Monitoring and Observability; Used to monitor Chatwoot application performance, infrastructure health, errors, and operational metrics.
Check Point Software Technologies checkpoint.com APM – Monitoring
Circle circle.so Observability and monitoring; Provides application and infrastructure monitoring (APM, logs, metrics).
Cirrus Insight cirrusinsight.com Monitors systems and infrastructure; Service provider
CirrusMD cirrusmd.com Application performance monitoring solution
ClientSuccess clientsuccess.com Connectivity Monitoring, Logging & Analytics
Cloverpop cloverpop.com Cloud-based Application and Infrastructure Analytics
Coalfire coalfire.com User Platform Support
Cohere cohere.com Platform Monitoring
Command Alkon commandalkon.com Support operations
Common Room commonroom.io Logging and metrics for system diagnostics
Confirm confirm.com
ConvertFlow convertflow.com Application monitoring and bug tracking
CYPHER Learning cypherlearning.com Observability of our infrastructure and servers
Deskpro deskpro.com Application monitoring Server Location: US Website: https://newrelic.com/
Duda duda.co Application Performance Monitoring
EAB eab.com Error monitoring
EasyLlama easyllama.com Application Performance Analytics
EvaluAgent evaluagent.com Log Analytics, Security, Performance and Infrastructure Metrics
Exiger exiger.com
EZO ezo.io Performance Monitoring and logging
Fathom fathom.ai Application Monitoring
Filevine filevine.com Performance monitoring
Fireflies.AI fireflies.ai Metrics observability service
Fluxx fluxx.io New Relic provides application performance monitoring and observability to collect telemetry, traces, and metrics for diagnosing performance issues and enhancing reliability and operational efficiency.
Forest Admin forest.app
Gainsight Software gainsight.com Application Monitoring
Genesys genesys.com
Gleap gleap.ai server location: EU (Frankfurt, Germany). Application performance monitoring and logging for Gleap’s infrastructure; telemetry may include request metadata.
Goodfit.io goodfit.io Application-performance monitoring and logging
Guild.ai guild.ai Provides tracking and alerting services based on user logs that may contain Personal Data.
Heymarket heymarket.com
HireVue hirevue.com Application performance monitoring, metrics, logs.
Impartner impartner.com metrics for Impartner engineers to
