Snapshot 104110

Document

Subprocessor list

URL

https://www.workato.com/legal/sub-processors

Fetched

2026-10-15 17:56:17 UTC

HTTP status

200

Content type

application/pdf

Fetch mode

static

Size

57997 bytes

SHA-256 (raw)

f2c7b230c12f76757f909bc3916351facffaa711e87e009988fa6ddf6ba55d44

SHA-256 (normalized text)

b3e4220335e40e2b8092f5de6708f114ac45439392940d961e21477f8c0888f5

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 104110,
      "data": {
        "name": "Amazon Web Services Inc.",
        "purposes": [
          "Cloud infrastructure.",
          "Provision of Agent Studio, Workato Go, and AI by Workato. Only applicable for customers who opt in to use the applicable AI Features.",
          "Provision of Workato Go. Only applicable for customers who opt in to use the applicable AI Features."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States, Germany, Singapore, Japan, or Australia (at customer's option of Workato’s Data Center).",
          "United States, Israel Germany, Singapore, Japan, or Australia (at customer's option)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 104110,
      "data": {
        "name": "Anthropic, PBC",
        "purposes": [
          "Provision of Otto Feature."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 104110,
      "data": {
        "name": "Auth0, LLC",
        "purposes": [
          "Provision of Agent X Support."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elevenlabs",
      "evidence_id": 104110,
      "data": {
        "name": "Eleven Labs Inc.",
        "purposes": [
          "Provision of Otto Feature."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 104110,
      "data": {
        "name": "Google LLC (Google Cloud Platform)",
        "purposes": [
          "Provision of Agent X Support.",
          "Provision of Otto Feature."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104110,
      "data": {
        "name": "Holistics.io",
        "purposes": [
          "Provision of Agent X Support."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 104110,
      "data": {
        "name": "Intercom Inc.",
        "purposes": [
          "Online chat."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sparkpost",
      "evidence_id": 104110,
      "data": {
        "name": "MessageBird USA Inc. d/b/a SparkPost",
        "purposes": [
          "Provision of email services to customers. All outbound emails sent through and by the Workato Platform, and for customers using Agent X Support. The processing of outbound emails sent through and by the Workato Platform in the EU Data Center will be under SparkPost EU."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States (for SparkPost in all regions other than EU) European Union (for SparkPost EU)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 104110,
      "data": {
        "name": "Microsoft Azure OpenAI",
        "purposes": [
          "Provision of Agent Studio, Workato Go, Intelligent Document Processing (IDP by Workato) and Agent X Support. Only applicable for customers who opt in to use the applicable AI Features."
        ],
        "sections": [
          "Sub-Processor"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mongodb",
      "evidence_id": 104110,
      "data": {
        "name": "MongoDB Inc.",
        "purposes": [
          "Provision of Agent X Support."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 104110,
      "data": {
        "name": "OpenAI LLC",
        "purposes": [
          "Provision of Copilot and Otto Feature. Only applicable for customers who opt in to use the applicable AI Features."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "orderful",
      "evidence_id": 104110,
      "data": {
        "name": "Orderful, Inc.",
        "purposes": [
          "Provision of electronic data interchange - Workato EDI."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 104110,
      "data": {
        "name": "Stripe Inc.",
        "purposes": [
          "Payment processing (only for payment made by credit card)."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 104110,
      "data": {
        "name": "Twilio, Inc.",
        "purposes": [
          "Provision of messaging (SMS) services to customers. Only applicable for customers using “SMS by Workato\" or the SMS function of the Otto Feature."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "wiz-io",
      "evidence_id": 104110,
      "data": {
        "name": "Wiz, Inc.",
        "purposes": [
          "Cloud security management tool."
        ],
        "sections": [
          "Sub-Processor"
        ],
        "locations": [
          "United States, European Union, Israel, Singapore, Japan or Australia (at customer's option of Workato’s data center)"
        ]
      }
    }
  ]
}