Workato
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 7 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 88 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Workato's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/workato"><img src="https://thirdpartyindex.com/badge/workato.svg" alt="Workato transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/workato)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services Inc. | Cloud infrastructure; Provision of Agent Studio, Workato Go, and AI by Workato. Only applicable for customers who opt in to use the applicable AI Features.; Provision of Workato Go. Only applicable for customers who opt in to use the applicable AI Features. | United States, Germany, Singapore, Japan, or Australia (at customer's option of Workato’s Data Center).; United States, Israel Germany, Singapore, Japan, or Australia (at customer's option) | |
| Auth0, LLC | Provision of Agent X Support. | United States | |
| Google LLC (Google Cloud Platform) | Provision of Agent X Support. | United States | |
| Holistics.io | Provision of Agent X Support. | United States | |
| Intercom Inc. | Online chat | United States | |
| MessageBird USA Inc. d/b/a SparkPost | Provision of email services to customers. All outbound emails sent through and by the Workato Platform, and for customers using Agent X Support. The processing of outbound emails sent through and by the Workato Platform in the EU Data Center will be under SparkPost EU. | United States (for SparkPost in all regions other than EU) European Union (for SparkPost EU) | |
| Microsoft Azure OpenAI | Provision of Agent Studio, Workato Go, and Intelligent Document Processing (IDP by Workato). Only applicable for customers who opt in to use the applicable AI Features. | ||
| MongoDB Inc. | Provision of Agent X Support. | United States | |
| OpenAI LLC | Provision of Copilot. Only applicable for customers who opt in to use the applicable AI Features. | United States | |
| Orderful, Inc. | Provision of electronic data interchange - Workato EDI. | United States | |
| Stripe Inc. | Payment processing (only for payment made by credit card) | United States | |
| Twilio, Inc. | Provision of messaging (SMS) services to customers. Only applicable for customers using “SMS by Workato". | United States | |
| Wiz, Inc. | Cloud security management tool | United States, European Union, Israel, Singapore, Japan or Australia (at customer's option of Workato’s data center) |
Listed as a subprocessor by (29)
Purposes as each company states them.
Acquia acquia.com Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools.
Airtable airtable.com Premium Support services
Auvik auvik.com Auvik SaaS Management; Workflow automation
ChargeBee chargebee.com Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers.
ClickUp™ clickup.com Enterprise integration platform
Collibra collibra.com Internal workflow automation for analysis and customer support efficiency
Credly by Pearson info.credly.com Product integration services; Used to pull personal data from Customer HRIS; Used to pull personal data from Customer LMS
D2L d2l.com Integration and Automation
Fountain fountain.com Integration Platform
Freshworks freshworks.com Freshworks products and other software. It; Through Workato connectors, Freshworks; Workato is an integration platform that will; and customers can connect with multiple; apps.; be used to build integrations between; is also a workflow automation provider.
Gainsight Software gainsight.com Workflow and Integration Processing
- LexisNexis lexisnexis.com
Lusha lusha.com Integration and Workflow Automation
Optro optro.ai Business Facilitation / Automation platform, AI
Orderful orderful.com Integration & workflow automation
Otter Meeting Agent otter.ai Provider for building automations and integrations.
- PandaDoc pandadoc.com Workflow Automation
PartnerStack partnerstack.com iPaaS
Pluralsight pluralsight.com Business Management Tool
Posit posit.co
Qumulo qumulo.com Other; System integration platform
Salesforce salesforce.com
Sitecore sitecore.net Integration and workflow automation
SmartRecruiters smartrecruiters.com If requested during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform.
Tableau tableau.com
TrustArc trustarc.com TrustArc platform integration tool
Vendr vendr.com Integration Platform
WebFX webfx.com Data Integration; Responsible for Integrations
Webflow webflow.com Workflow automation
Service status
10 incidents in the last 65 days (0 major or critical, 9 minor, 1 with no stated impact) · typically resolved in 7 h 9 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Workato FileStorage Performance Degradation | minor | — evidence | |
| Deployments and RLCM Performance Degradation | minor | 9 h 9 min evidence | |
| Salesforce Connector Performance Degradation | minor | 7 h 52 min evidence | |
| Box Connector Performance Degradation | minor | — evidence | |
| QuickBooks Online Connector Errors | minor | 6 h 10 min evidence | |
| Unable to Rename or Move Projects and Folders | minor | 11 h 5 min evidence | |
| Salesforce Connector Performance Degradation | none | — evidence | |
| Degraded AIRO knowledge responses | minor | 21 min evidence |
As Workato's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Federal contracts
By funding agency. UEI UQ8UJ99Q4JE7 · checked Sep 27, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| National Gallery of Art new | 1 | $143.9K | — | — | 2026 |
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
Changes
None since tracking began.