Workato

workato.com

Workato declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 88 tracked vendors name Workato as a subprocessor, including Salesforce, ChargeBee and Gainsight Software.

Subprocessors CSV of Workato's subprocessors · Atom feed of Workato's subprocessors DORA draft CSV of Workato's subprocessors as declared by Workato what's this? · 

15 third parties.

NamePurposeLocationListed since
Amazon Web Services Inc.
Cloud infrastructure.; Provision of Agent Studio, Workato Go, and AI by Workato. Only applicable for customers who opt in to use the applicable AI Features.; Provision of Workato Go. Only applicable for customers who opt in to use the applicable AI Features.
United States, Germany, Singapore, Japan, or Australia (at customer's option of Workato’s Data Center).; United States, Israel Germany, Singapore, Japan, or Australia (at customer's option)
Anthropic, PBC AIProvision of Otto Feature.United States
Auth0, LLC Provision of Agent X Support.United States
Eleven Labs Inc. AIProvision of Otto Feature.United States
Google LLC (Google Cloud Platform) Provision of Agent X Support.; Provision of Otto Feature.United States
Holistics.io Provision of Agent X Support.United States
Intercom Inc. Online chat.United States
MessageBird USA Inc. d/b/a SparkPost
Provision of email services to customers. All outbound emails sent through and by the Workato Platform, and for customers using Agent X Support. The processing of outbound emails sent through and by the Workato Platform in the EU Data Center will be under SparkPost EU.
United States (for SparkPost in all regions other than EU) European Union (for SparkPost EU)
Microsoft Azure OpenAI AI
Provision of Agent Studio, Workato Go, Intelligent Document Processing (IDP by Workato) and Agent X Support. Only applicable for customers who opt in to use the applicable AI Features.
MongoDB Inc. Provision of Agent X Support.United States
OpenAI LLC AIProvision of Copilot and Otto Feature. Only applicable for customers who opt in to use the applicable AI Features.United States
Orderful, Inc. Provision of electronic data interchange - Workato EDI.United States
Stripe Inc. Payment processing (only for payment made by credit card).United States
Twilio, Inc. Provision of messaging (SMS) services to customers. Only applicable for customers using “SMS by Workato" or the SMS function of the Otto Feature.United States
Wiz, Inc. Cloud security management tool.United States, European Union, Israel, Singapore, Japan or Australia (at customer's option of Workato’s data center)

Web TechnologiesCSV of Workato's web technologies · Atom feed of Workato's web technologies

Workato's homepage made 181 requests to 41 domains, 21 services controlled by another company, and 3 domains not identified.

Advertising (7): Google Cloud, Microsoft, OpenAI, Reddit, Inc.; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMaticAnalytics (6): Adobe, Dun & Bradstreet, ZoomInfo, Demandbase, LinkedIn, MetaMarketing automation (2): GetVector, Inc., StorylaneA/B Testing (1): OmniconvertCookie compliance (1): TermlyCDN (1): CloudflareOther (3): Appointment scheduling: Chili Piper; reviewed as Customer data platform: LiveRamp; usually detected as Personalisation: Contentful

21 third parties by category: Advertising 7Analytics 6Marketing automation 2A/B Testing 1Cookie compliance 1CDN 1Other 3

Third parties 21 · 157 requests
Contentful ctfassets.net 25% of the page's requests 45
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 19% of the page's requests 34
GetVector, Inc. Vector 7% of the page's requests 13
Adobe Adobe Marketo Measure Marketo 7% of the page's requests 12
Termly Termly 4% of the page's requests 8
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 7
Dun & Bradstreet D&B Visitor Intelligence 3% of the page's requests 5
ZoomInfo Zoominfo 3% of the page's requests 5
Demandbase Demandbase 11.8.0 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
LiveRamp rlcdn.com 2% of the page's requests 3
Meta Facebook Pixel 2.9.435 2% of the page's requests 3
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
Magnite, Inc. rubiconproject.com, tremorhub.com 1% of the page's requests 2
Omniconvert Omniconvert 1% of the page's requests 2
Chili Piper Chili Piper <1% of the page's requests 1
Cloudflare cdnjs <1% of the page's requests 1
Index Exchange Inc. casalemedia.com <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
Storylane Storylane 2 <1% of the page's requests 1
Unknown 3 · 4 requests

cr-relay.comsfo2.cdn.digitaloceanspaces.comusbrowserspeed.com

First party 1 · 20 requests
Workato Adobe Fonts Amazon CloudFront Amazon Web Services Contentful Express GSAP Google Font API HSTS HTTP/3 Linkedin Ads LottieFiles 5.10.2 Nginx Node.js Nuxt.js Open Graph Sentry Typekit Vue.js Webpack core-js 3.37.0 11% of the page's requests 20

12 tracked companies loaded by the homepage are not in Workato's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (88)CSV of the companies listing Workato · Atom feed of the companies listing Workato

1–50 of 88
  • Absorb Software absorbai.com Absorb’s use of Workato is for custom integration as a platform purchased services. Data processed may include client user HCM data and course meta data as provided by the client.; Workato Privacy policy can be viewed here.
  • Acquia acquia.com Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools.
  • Airtable airtable.com Premium Support services
  • Akamai akamai.com Workato provides storage services for API data customized integration for each customer’s existing applications (e.g., ticketing, security, network) in connection with Noname API Security services. Workato uses the subprocessors listed here.
  • Allocadia allocadia.com - Data Transfer Mechanism: SCC - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Application integration provider
  • Aqua Security aquasec.com Cloud- based integration platform for automation and data orchestration for enterprise workflows
  • Arctic Wolf arcticwolf.com Integration and Workflow Automation
  • Auvik auvik.com Auvik SaaS Management; Workflow automation
  • BigTime bigtime.net Provides integration and middleware services (opt in only).
  • Bloomfire bloomfire.com Integration between critical content and embedding access directly within the employees’ daily operational tools
  • Carta carta.com Workflow automation
  • ChargeBee chargebee.com Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers.
  • Checkr checkr.com Integration
  • ClickUp™ clickup.com Enterprise integration platform
  • ClientSuccess clientsuccess.com Integration & Workflow Platform / iPaaS
  • Cobalt cobalt.io Integration and workflow automation tool
  • Collibra collibra.com Internal workflow automation for analysis and customer support efficiency
  • Command Alkon commandalkon.com Automation/Integration; Business integration and automation
  • Credly by Pearson info.credly.com Product integration services; Used to pull personal data from Customer HRIS; Used to pull personal data from Customer LMS
  • D2L d2l.com Integration and Automation; Used by D2L to help deliver D2L Link.
  • Datarails datarails.com Workflow automation and integration between Customer systems and the Datarails platform
  • Deltek deltek.com Data storage and integration
  • Docebo docebo.com Integration-platform-as-a-service provider for native and custom 3rd party integrations and automation services.
  • Dotfile dotfile.com Workflow automation
  • Envoy Global envoyglobal.com HRIS integration
  • Epignosis epignosishq.com Integration platform as a service (iPaaS)
  • Filevine filevine.com API connectivity platform
  • Fireblocks fireblocks.com Workflow automation and integration platform used to orchestrate internal, efficiency-driven workflows.
  • Fluke fluke.com
  • Fluxx fluxx.io Workato provides integration and automation platform-as-a-service (iPaaS) used to connect, orchestrate, and automate data flows between our applications and third-party systems to streamline workflows and operational processes.
  • Flywire flywire.com B2B integration platform for Invoiced and Flywire payments
  • Fountain fountain.com Integration Platform
  • Freshworks freshworks.com Workato is an integration platform that will be used to build integrations between Freshworks products and other software. It is also a workflow automation provider. Through Workato connectors, Freshworks and customers can connect with multiple apps.
  • Gainsight Software gainsight.com Workflow and Integration Processing
  • Gatekeeper gatekeeperhq.com Integration Services
  • GoCanvas gocanvas.com Automation Tool / Workato provides intelligent automation platform services.
  • Greenhouse greenhouse.com Enables faster integration development for general and custom Greenhouse integrations - upon enablement by customer
  • Higher Logic higherlogic.com Support and Business automation
  • Ivanti ivanti.com iPaaS platform for Ivanti Neurons for ITSM, ITAM and Line of Business
  • JobAdder jobadder.com Internal Automation tool used to integrate and automate JobAdder’s internal tech stack
  • Kallidus kallidus.com Provision of iPaaS connector
  • Khoros khoros.ai System integration
  • Labster labster.com Workflow automation
  • Lattice lattice.com Data Integration
  • LexisNexis lexisnexis.com
  • Lucid Software lucid.co Data ETL
  • LumApps lumapps.com Workflow automation
  • Lusha lusha.com Integration and Workflow Automation
  • Mindtickle mindtickle.com Integration platform for third-party apps
  • mParticle mparticle.com
  • Show next 38

Service statusCSV of Workato's status page incidents · Atom feed of Workato's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 minor)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: 1 incident (1 minor)Sep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (2 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: 1 incident (1 minor)Oct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 1 incident (1 minor)Oct 15: no incident reportedOct 16: 1 incident (1 minor)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 2 incidents (1 minor, 1 no impact stated)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: 1 incident (1 minor)Oct 28: no incident reportedOct 29: 1 incident (1 minor)Oct 30: 1 incident (1 minor)Oct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 minor)Nov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 17 incidents in 90 days
  • 0 major or critical
  • 2 h 42 min typical time to resolve
BeganIncidentImpactLasted
API Platform Performance Degradationminor2 h 27 min
Webhooks Performance Degradationminor2 h 42 min
Intermittent errors in knowledge base searchminor—
Issue with Genie Conversation History and AIRO Chatsminor5 h 24 min
Genie and AIRO Not Responding in Workato UIno impact stated1 h 6 min
Log Processing Service Degradationminor—
Errors in AI by Workato Analyze text actionminor1 min
Issues with AI by Workatominor9 h 1 min

Incidents per month

0 5 10 Dec 2025: 9 incidents (1 major, 7 minor, 1 no impact stated) · typical time to resolve 1 h 30 min Jan 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 1 h 44 min Feb 2026: 8 incidents (1 critical, 2 major, 4 minor, 1 no impact stated) · typical time to resolve 2 h 14 min Mar 2026: 5 incidents (2 major, 2 minor, 1 no impact stated) · typical time to resolve 5 h 46 min Apr 2026: 8 incidents (1 major, 7 minor) · typical time to resolve 5 h 11 min May 2026: 7 incidents (1 critical, 1 major, 5 minor) · typical time to resolve 3 h 16 min Jun 2026: 7 incidents (1 major, 6 minor) · typical time to resolve 2 h 3 min Jul 2026: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 1 h 44 min Aug 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 7 h 9 min Sep 2026: 6 incidents (6 minor) · typical time to resolve 7 h 52 min Oct 2026: 9 incidents (8 minor, 1 no impact stated) · typical time to resolve 1 h 53 min Nov 2026: 1 incident (1 minor) · typical time to resolve 2 h 27 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Connectors4
Workspace Administration2
API Gateway1
Agent Studio1
Webhooks1
Workspace UI1

As Workato's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Workato's subprocessorsCSV of incidents reported by vendors Workato lists · Atom feed of incidents reported by vendors Workato lists

282 reported incidents in the last 30 days, by 8 of the vendors Workato lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Workato was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 257 more. All of them: CSV · Who is around them.

Federal contractsCSV of Workato's federal contracts · Atom feed of Workato's federal contracts

By funding agency. UEI UQ8UJ99Q4JE7 · checked Nov 7, 2026 · snapshot

AgencyPrime awardsObligatedSubawardsSubaward totalYears
National Gallery of Art new 1$143.9K——2026

All 1 records

Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.

ChangesCSV of Workato's changes · Atom feed of Workato's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Workato's site

Workato transparency rating

It updates with the rating.

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