Workato
Workato declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 88 tracked vendors name Workato as a subprocessor, including Salesforce, ChargeBee and Gainsight Software.
Not loaded by any published homepage.
Subprocessors CSV of Workato's subprocessors · Atom feed of Workato's subprocessors DORA draft CSV of Workato's subprocessors as declared by Workato what's this? ·
15 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services Inc. | Cloud infrastructure.; Provision of Agent Studio, Workato Go, and AI by Workato. Only applicable for customers who opt in to use the applicable AI Features.; Provision of Workato Go. Only applicable for customers who opt in to use the applicable AI Features. | United States, Germany, Singapore, Japan, or Australia (at customer's option of Workato’s Data Center).; United States, Israel Germany, Singapore, Japan, or Australia (at customer's option) | |
| Anthropic, PBC AI | Provision of Otto Feature. | United States | |
| Auth0, LLC | Provision of Agent X Support. | United States | |
| Eleven Labs Inc. AI | Provision of Otto Feature. | United States | |
| Google LLC (Google Cloud Platform) | Provision of Agent X Support.; Provision of Otto Feature. | United States | |
| Holistics.io | Provision of Agent X Support. | United States | |
| Intercom Inc. | Online chat. | United States | |
| MessageBird USA Inc. d/b/a SparkPost | Provision of email services to customers. All outbound emails sent through and by the Workato Platform, and for customers using Agent X Support. The processing of outbound emails sent through and by the Workato Platform in the EU Data Center will be under SparkPost EU. | United States (for SparkPost in all regions other than EU) European Union (for SparkPost EU) | |
| Microsoft Azure OpenAI AI | Provision of Agent Studio, Workato Go, Intelligent Document Processing (IDP by Workato) and Agent X Support. Only applicable for customers who opt in to use the applicable AI Features. | ||
| MongoDB Inc. | Provision of Agent X Support. | United States | |
| OpenAI LLC AI | Provision of Copilot and Otto Feature. Only applicable for customers who opt in to use the applicable AI Features. | United States | |
| Orderful, Inc. | Provision of electronic data interchange - Workato EDI. | United States | |
| Stripe Inc. | Payment processing (only for payment made by credit card). | United States | |
| Twilio, Inc. | Provision of messaging (SMS) services to customers. Only applicable for customers using “SMS by Workato" or the SMS function of the Otto Feature. | United States | |
| Wiz, Inc. | Cloud security management tool. | United States, European Union, Israel, Singapore, Japan or Australia (at customer's option of Workato’s data center) |
Web TechnologiesCSV of Workato's web technologies · Atom feed of Workato's web technologies
Workato's homepage made 181 requests to 41 domains, 21 services controlled by another company, and 3 domains not identified.
21 third parties by category: Advertising 7Analytics 6Marketing automation 2A/B Testing 1Cookie compliance 1CDN 1Other 3
cr-relay.comsfo2.cdn.digitaloceanspaces.comusbrowserspeed.com
12 tracked companies loaded by the homepage are not in Workato's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (88)CSV of the companies listing Workato · Atom feed of the companies listing Workato
Absorb Software absorbai.com Absorb’s use of Workato is for custom integration as a platform purchased services. Data processed may include client user HCM data and course meta data as provided by the client.; Workato Privacy policy can be viewed here.
Acquia acquia.com Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools.
Airtable airtable.com Premium Support services
Akamai akamai.com Workato provides storage services for API data customized integration for each customer’s existing applications (e.g., ticketing, security, network) in connection with Noname API Security services. Workato uses the subprocessors listed here.
Allocadia allocadia.com - Data Transfer Mechanism: SCC - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Application integration provider
Aqua Security aquasec.com Cloud- based integration platform for automation and data orchestration for enterprise workflows
Arctic Wolf arcticwolf.com Integration and Workflow Automation
Auvik auvik.com Auvik SaaS Management; Workflow automation
BigTime bigtime.net Provides integration and middleware services (opt in only).
Bloomfire bloomfire.com Integration between critical content and embedding access directly within the employees’ daily operational tools
Carta carta.com Workflow automation
ChargeBee chargebee.com Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers.
Checkr checkr.com Integration
ClickUp™ clickup.com Enterprise integration platform
ClientSuccess clientsuccess.com Integration & Workflow Platform / iPaaS
Cobalt cobalt.io Integration and workflow automation tool
Collibra collibra.com Internal workflow automation for analysis and customer support efficiency
Command Alkon commandalkon.com Automation/Integration; Business integration and automation
Credly by Pearson info.credly.com Product integration services; Used to pull personal data from Customer HRIS; Used to pull personal data from Customer LMS
D2L d2l.com Integration and Automation; Used by D2L to help deliver D2L Link.
Datarails datarails.com Workflow automation and integration between Customer systems and the Datarails platform
Deltek deltek.com Data storage and integration
Docebo docebo.com Integration-platform-as-a-service provider for native and custom 3rd party integrations and automation services.
Dotfile dotfile.com Workflow automation
Envoy Global envoyglobal.com HRIS integration
Epignosis epignosishq.com Integration platform as a service (iPaaS)
Filevine filevine.com API connectivity platform
Fireblocks fireblocks.com Workflow automation and integration platform used to orchestrate internal, efficiency-driven workflows.
Fluke fluke.com
Fluxx fluxx.io Workato provides integration and automation platform-as-a-service (iPaaS) used to connect, orchestrate, and automate data flows between our applications and third-party systems to streamline workflows and operational processes.
Flywire flywire.com B2B integration platform for Invoiced and Flywire payments
Fountain fountain.com Integration Platform
Freshworks freshworks.com Workato is an integration platform that will be used to build integrations between Freshworks products and other software. It is also a workflow automation provider. Through Workato connectors, Freshworks and customers can connect with multiple apps.
Gainsight Software gainsight.com Workflow and Integration Processing
Gatekeeper gatekeeperhq.com Integration Services
GoCanvas gocanvas.com Automation Tool / Workato provides intelligent automation platform services.
Greenhouse greenhouse.com Enables faster integration development for general and custom Greenhouse integrations - upon enablement by customer
Higher Logic higherlogic.com Support and Business automation
Ivanti ivanti.com iPaaS platform for Ivanti Neurons for ITSM, ITAM and Line of Business
JobAdder jobadder.com Internal Automation tool used to integrate and automate JobAdder’s internal tech stack
Kallidus kallidus.com Provision of iPaaS connector
Khoros khoros.ai System integration
Labster labster.com Workflow automation
Lattice lattice.com Data Integration
- LexisNexis lexisnexis.com
Lucid Software lucid.co Data ETL
LumApps lumapps.com Workflow automation
Lusha lusha.com Integration and Workflow Automation
Mindtickle mindtickle.com Integration platform for third-party apps
mParticle mparticle.com
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Service statusCSV of Workato's status page incidents · Atom feed of Workato's status page incidents
90 days agotoday
- 17 incidents in 90 days
- 0 major or critical
- 2 h 42 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| API Platform Performance Degradation | minor | 2 h 27 min | |
| Webhooks Performance Degradation | minor | 2 h 42 min | |
| Intermittent errors in knowledge base search | minor | — | |
| Issue with Genie Conversation History and AIRO Chats | minor | 5 h 24 min | |
| Genie and AIRO Not Responding in Workato UI | no impact stated | 1 h 6 min | |
| Log Processing Service Degradation | minor | — | |
| Errors in AI by Workato Analyze text action | minor | 1 min | |
| Issues with AI by Workato | minor | 9 h 1 min |
Incidents per month
critical major minor no impact stated
Components affected
| Component | Incidents | Bar |
|---|---|---|
| Connectors | 4 | |
| Workspace Administration | 2 | |
| API Gateway | 1 | |
| Agent Studio | 1 | |
| Webhooks | 1 | |
| Workspace UI | 1 |
As Workato's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Incidents reported by Workato's subprocessorsCSV of incidents reported by vendors Workato lists · Atom feed of incidents reported by vendors Workato lists
282 reported incidents in the last 30 days, by 8 of the vendors Workato lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Workato was involved.
And 257 more. All of them: CSV · Who is around them.
Federal contractsCSV of Workato's federal contracts · Atom feed of Workato's federal contracts
By funding agency. UEI UQ8UJ99Q4JE7 · checked Nov 7, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| National Gallery of Art new | 1 | $143.9K | — | — | 2026 |
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
ChangesCSV of Workato's changes · Atom feed of Workato's changes
See the list as we read it on any date: Time machine
None since tracking began.