Snapshot 1166

Document
Subprocessor list
URL
https://www.pagerduty.com/subprocessors/
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
104365 bytes
SHA-256 (raw)
51570a63b32973a697b2d814042c9fc42c24697d2d7583e592904de6358fb395
SHA-256 (normalized text)
05502f32edcd218c95f29c72b25fef2e8762665c01e35d2effa61956721085e3

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "Agap2IT",
        "purposes": [
          "Customer/Product Support Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "Portugal"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 1166,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Artificial Intelligence",
          "Cloud Computing/Data Warehouse Services/Telecom/Email Notification Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):",
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States",
          "United States, Germany, Ireland1"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amplitude",
      "evidence_id": 1166,
      "data": {
        "name": "Amplitude, Inc.",
        "purposes": [
          "Data Analytics Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
      "evidence_id": 1166,
      "data": {
        "name": "Atlassian Corp.",
        "purposes": [
          "Customer Support Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "automattic",
      "evidence_id": 1166,
      "data": {
        "name": "Automattic Inc.",
        "purposes": [
          "Account Profiles"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "Bee Engineering, S.A.",
        "purposes": [
          "Customer/Product Support Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "Portugal"
        ]
      }
    },
    {
      "kind": "subprocessor",
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      "data": {
        "name": "BrowserStack Inc.",
        "purposes": [
          "Product Testing"
        ],
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          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, Ireland, India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "launchdarkly",
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      "data": {
        "name": "Catamorphic Co. dba LaunchDarkly",
        "purposes": [
          "Feature Flagging Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "crowdstrike",
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      "data": {
        "name": "Crowdstrike Inc.",
        "purposes": [
          "Security/Production SIEM (Security)/Production Logging (Security)"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
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    },
    {
      "kind": "subprocessor",
      "vendor": "databricks",
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      "data": {
        "name": "Databricks, Inc.",
        "purposes": [
          "Data Intelligence"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
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    },
    {
      "kind": "subprocessor",
      "vendor": "etleap",
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      "data": {
        "name": "Etleap Inc.",
        "purposes": [
          "Pipeline Data Processing Provider"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, France1"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fivetran",
      "evidence_id": 1166,
      "data": {
        "name": "Fivetran Inc.",
        "purposes": [
          "Pipeline Data Processing Provider"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fullstory",
      "evidence_id": 1166,
      "data": {
        "name": "FullStory, Inc.",
        "purposes": [
          "User Experience Tools/Data Analytics Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "gainsight-software",
      "evidence_id": 1166,
      "data": {
        "name": "Gainsight, Inc.",
        "purposes": [
          "Customer Support Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 1166,
      "data": {
        "name": "Google LLC",
        "purposes": [
          "Artificial Intelligence",
          "Location Detection Services, Authentication, and Customer Support Services."
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):",
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "honeycomb",
      "evidence_id": 1166,
      "data": {
        "name": "Hound Technology, Inc. d/b/a Honeycomb",
        "purposes": [
          "Service Observability"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hyperdoc-a-k-a-recall-ai",
      "evidence_id": 1166,
      "data": {
        "name": "Hyperdoc Inc.",
        "purposes": [
          "Video and Audio Transcription Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):"
        ],
        "locations": [
          "United States, Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 1166,
      "data": {
        "name": "Intercom, Inc.",
        "purposes": [
          "Customer Support Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ibm",
      "evidence_id": 1166,
      "data": {
        "name": "International Business Machines Corporation (IBM)",
        "purposes": [
          "Artificial Intelligence"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "KTSL Limited",
        "purposes": [
          "Incident Orchestration"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United Kingdom, United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 1166,
      "data": {
        "name": "Mailgun Technologies, Inc.",
        "purposes": [
          "Email Notification Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, Belgium, Germany1"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "Message Bird",
        "purposes": [
          "SMS & Voice/Telecom Notification Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, Netherlands, Germany, United Kingdom"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 1166,
      "data": {
        "name": "Microsoft Corporation",
        "purposes": [
          "Artificial Intelligence",
          "Authentication/Cloud Computing Services Provider/Communication Platform"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):",
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 1166,
      "data": {
        "name": "Okta, Inc. (Auth 0)",
        "purposes": [
          "Authentication Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 1166,
      "data": {
        "name": "Open AI, L.L.C.",
        "purposes": [
          "Artificial Intelligence"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in generative AI features (some general access, some early access):"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "Oso Security, Inc.",
        "purposes": [
          "Access Control Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "PagerDuty Chile SpA",
        "sections": [
          "PagerDuty Affiliates"
        ],
        "affiliate": true
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "PagerDuty Portugal, Unipessoal Lda",
        "sections": [
          "PagerDuty Affiliates"
        ],
        "affiliate": true
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "PagerDuty Switzerland GmbH",
        "sections": [
          "PagerDuty Affiliates"
        ],
        "affiliate": true
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "PagerDuty, Inc.",
        "sections": [
          "PagerDuty Affiliates"
        ],
        "affiliate": true
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pendo",
      "evidence_id": 1166,
      "data": {
        "name": "Pendo.io, Inc.",
        "purposes": [
          "In-App Messaging and guides/User Experience Tools/Data Analytics Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "productboard",
      "evidence_id": 1166,
      "data": {
        "name": "ProductBoard, Inc.",
        "purposes": [
          "Customer Feedback Services"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "readme",
      "evidence_id": 1166,
      "data": {
        "name": "ReadMe.io Co",
        "purposes": [
          "Product Documentation"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 1166,
      "data": {
        "name": "Salesforce, Inc.",
        "purposes": [
          "Cloud Computing/Application Development/Live Call Routing/Data Analytics Services/Customer Support Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, Ireland1"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sisense",
      "evidence_id": 1166,
      "data": {
        "name": "Sisense SF, Inc.",
        "purposes": [
          "Data Analytics Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 1166,
      "data": {
        "name": "Snowflake Inc.",
        "purposes": [
          "Data Warehouse Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sumo-logic",
      "evidence_id": 1166,
      "data": {
        "name": "Sumo Logic, Inc.",
        "purposes": [
          "SIEM/Logging"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 1166,
      "data": {
        "name": "Twilio Inc.",
        "purposes": [
          "SMS & Voice/Telecom/Email Notification Services/User Experience Tools"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "usertesting",
      "evidence_id": 1166,
      "data": {
        "name": "User Testing, Inc.",
        "purposes": [
          "User Feedback/Product Testing"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1166,
      "data": {
        "name": "Variacode Software, S.p.A.",
        "purposes": [
          "Customer/Product Support Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "Chile, Argentina, Brazil, Colombia, Spain, Portugal, Australia"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "vercel",
      "evidence_id": 1166,
      "data": {
        "name": "Vercel Inc.",
        "purposes": [
          "Cloud Computing"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "vonage",
      "evidence_id": 1166,
      "data": {
        "name": "Vonage Business, Inc.",
        "purposes": [
          "SMS & Voice/Telecom Notification Services"
        ],
        "sections": [
          "Subprocessors that may be used in the PagerDuty Services:"
        ],
        "locations": [
          "United States, United Kingdom1"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zapier",
      "evidence_id": 1166,
      "data": {
        "name": "Zapier Inc.",
        "purposes": [
          "Operations Automations and Customer Support Automations"
        ],
        "sections": [
          "Additional service-specific subprocessors that may also be used in the Jeli Service:"
        ],
        "locations": [
          "United States"
        ]
      }
    }
  ]
}