PagerDuty
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 81 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For PagerDuty's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/pagerduty"><img src="https://thirdpartyindex.com/badge/pagerduty.svg" alt="PagerDuty transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/pagerduty)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page | snapshot |
Subprocessors
39 third parties, 4 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Agap2IT | Customer/Product Support Services | Portugal | |
| Amazon Web Services, Inc. | Artificial Intelligence; Cloud Computing/Data Warehouse Services/Telecom/Email Notification Services | United States; United States, Germany, Ireland1 | |
| Amplitude, Inc. | Data Analytics Services | United States | |
| Atlassian Corp. | Customer Support Services | United States | |
| Automattic Inc. | Account Profiles | United States | |
| Bee Engineering, S.A. | Customer/Product Support Services | Portugal | |
| BrowserStack Inc. | Product Testing | United States, Ireland, India | |
| Catamorphic Co. dba LaunchDarkly | Feature Flagging Services | United States | |
| Crowdstrike Inc. | Security/Production SIEM (Security)/Production Logging (Security) | ||
| Databricks, Inc. | Data Intelligence | United States | |
| Etleap Inc. | Pipeline Data Processing Provider | United States, France1 | |
| Fivetran Inc. | Pipeline Data Processing Provider | United States | |
| FullStory, Inc. | User Experience Tools/Data Analytics Services | United States | |
| Gainsight, Inc. | Customer Support Services | United States | |
| Google LLC | Artificial Intelligence; Location Detection Services, Authentication, and Customer Support Services. | United States | |
| Hound Technology, Inc. d/b/a Honeycomb | Service Observability | United States | |
| Hyperdoc Inc. | Video and Audio Transcription Services | United States, Canada | |
| Intercom, Inc. | Customer Support Services | United States | |
| International Business Machines Corporation (IBM) | Artificial Intelligence | United States | |
| KTSL Limited | Incident Orchestration | United Kingdom, United States | |
| Mailgun Technologies, Inc. | Email Notification Services | United States, Belgium, Germany1 | |
| Message Bird | SMS & Voice/Telecom Notification Services | United States, Netherlands, Germany, United Kingdom | |
| Microsoft Corporation | Artificial Intelligence; Authentication/Cloud Computing Services Provider/Communication Platform | United States | |
| Okta, Inc. (Auth 0) | Authentication Services | United States | |
| Open AI, L.L.C. | Artificial Intelligence | United States | |
| Oso Security, Inc. | Access Control Services | United States | |
| Pendo.io, Inc. | In-App Messaging and guides/User Experience Tools/Data Analytics Services | United States | |
| ProductBoard, Inc. | Customer Feedback Services | United States | |
| ReadMe.io Co | Product Documentation | United States | |
| Salesforce, Inc. | Cloud Computing/Application Development/Live Call Routing/Data Analytics Services/Customer Support Services | United States, Ireland1 | |
| Sisense SF, Inc. | Data Analytics Services | United States | |
| Snowflake Inc. | Data Warehouse Services | United States | |
| Sumo Logic, Inc. | SIEM/Logging | United States | |
| Twilio Inc. | SMS & Voice/Telecom/Email Notification Services/User Experience Tools | United States | |
| User Testing, Inc. | User Feedback/Product Testing | United States | |
| Variacode Software, S.p.A. | Customer/Product Support Services | Chile, Argentina, Brazil, Colombia, Spain, Portugal, Australia | |
| Vercel Inc. | Cloud Computing | United States | |
| Vonage Business, Inc. | SMS & Voice/Telecom Notification Services | United States, United Kingdom1 | |
| Zapier Inc. | Operations Automations and Customer Support Automations | United States |
Listed as a subprocessor by (16)
Purposes as each company states them.
Aerospike aerospike.com Incident alerting; On-call and alert management for production incidents and service reliability
Akuity akuity.io On call scheduled and paging
Cloudinary cloudinary.com Support & Operations
Confluent confluent.io Alert monitoring
Fastmail fastmail.com Support services and Incident management
Honeycomb honeycomb.io Incident tracking and response
Kentik kentik.com Transactional email
Qumulo qumulo.com Cloud monitoring; Incident response
Reality Defender realitydefender.com
Serverless Framework serverless.com Cloud monitoring; Incident management and alerting platform used to monitor system availability and coordinate operational response.
SigNoz signoz.io
SingleStore singlestore.com Alert monitoring; SingleStore utilizes PagerDuty to provide emergency ticket routing. Accordingly, some information that you submit into a support ticket may be processed by PagerDuty.
Teleport goteleport.com Incident Response
Verda verda.com Cloud monitoring; Privacy policy: https://www.pagerduty.com/privacy-policy/
Yugabyte yugabyte.com Incident management
insightsoftware insightsoftware.com Incident notification and on-call management
Changes
None since tracking began.