Snapshot 124221

Document
Subprocessor list
URL
https://www.teamsupport.com/subprocessors_list
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
121470 bytes
SHA-256 (raw)
207edd8554263cbc6368069802b960ed89b9be0f41a1497c7e99ea4e2f498db5
SHA-256 (normalized text)
5f6fd395260514c7755f9c429aa05db987cf06a80b4a88dd5e14d9a91df2b674

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 124221,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Provision of communication between customer and customer’s end-users. Data storage."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 124221,
      "data": {
        "name": "CloudFlare, Inc.",
        "purposes": [
          "Fast data transfer, an additional layer in mitigating DDOS attacks"
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "Europe for customers on eu.snapengage.com",
          "Global for customers on www.snapengage.com"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elasticsearch",
      "evidence_id": 124221,
      "data": {
        "name": "ElasticSearch, Inc.",
        "purposes": [
          "Textual search of content in TeamSupport systems."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 124221,
      "data": {
        "name": "Google Inc. (Google Cloud Platform)",
        "purposes": [
          "Provision of communication services between customer and customer’s end-users. Storage."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "Europe for customers on eu.snapengage.com",
          "USA for customers on www.snapengage.com"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "logz-io",
      "evidence_id": 124221,
      "data": {
        "name": "logz.io",
        "purposes": [
          "Log aggregation."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Data contained in communications customers send or receive through TeamSupport’s services. May include Personal data."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "luzmo",
      "evidence_id": 124221,
      "data": {
        "name": "Luzmo",
        "purposes": [
          "Data analytics"
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "new-relic",
      "evidence_id": 124221,
      "data": {
        "name": "NewRelic, Inc.",
        "purposes": [
          "Performance monitoring."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Application performance data."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pendo",
      "evidence_id": 124221,
      "data": {
        "name": "Pendo.io, Inc.",
        "purposes": [
          "Performance monitoring."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Application performance data."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pusher",
      "evidence_id": 124221,
      "data": {
        "name": "Pusher",
        "purposes": [
          "Provision of communication services between customer and customer’s end-users and realtime update on responsive webpages."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "Europe for customers on eu.snapengage.com",
          "USA for customers on www.snapengage.com and www.teamsupport.com"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 124221,
      "data": {
        "name": "Salesforce.com, Inc. (dba MuleSoft)",
        "purposes": [
          "Integration with third party systems."
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 124221,
      "data": {
        "name": "SocketLabs Acquisition, LLC",
        "purposes": [
          "Email Communication"
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "USA"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 124221,
      "data": {
        "name": "Transatlantic Staffing Inc.",
        "purposes": [
          "Provision of customer support services on behalf of TeamSupport"
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "South Africa"
        ],
        "data_categories": [
          "Personal data contained in communication customers send or receive through TeamSupport’s services"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 124221,
      "data": {
        "name": "Twilio (dba Twilio and dba Sendgrid)",
        "purposes": [
          "Provision of voice and short text service communication between customer and customer’s end-users, for customers who have enabled the call-me or sms-to-chat features"
        ],
        "sections": [
          "TeamSupport Subprocessors"
        ],
        "locations": [
          "Europe for customers on eu.snapengage.com",
          "USA for customers on www.snapengage.com and www.teamsupport.com"
        ],
        "data_categories": [
          "Personal data contained in communications customers send or receive through TeamSupport’s services."
        ]
      }
    }
  ]
}