Snapshot 124379

Document

Subprocessor list

URL

https://trust.pendo.io/subprocessors

Fetched

2026-10-19 22:59:40 UTC

HTTP status

200

Content type

text/html

Fetch mode

browser

Size

63432 bytes

SHA-256 (raw)

1143cbd8f3524d4c36ac75e3d63f104801e762fa8dfc5756c5f598523c893872

SHA-256 (normalized text)

570f879db49ba6e5cea310b887f7edf811764dcf6c23c1cdc677c64cfda91c54

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 8770,
      "data": {
        "name": "Amazon Web Services",
        "domain": "aws.amazon.com",
        "purposes": [
          "**Purpose:** Email routing, legacy CDN **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location)"
        ],
        "locations": [
          "CDN and Email routing"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 8770,
      "data": {
        "name": "Anthropic Claude",
        "domain": "claude.ai",
        "purposes": [
          "**Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US"
        ],
        "locations": [
          "AI-enabled functionality"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elasticsearch",
      "evidence_id": 8770,
      "data": {
        "name": "Elastic.co",
        "domain": "elastic.co",
        "purposes": [
          "**Purpose:** Logging and query solution **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location)"
        ],
        "locations": [
          "Search provider"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 8770,
      "data": {
        "name": "Google Cloud Platform",
        "domain": "cloud.google.com",
        "purposes": [
          "**Purpose:** Hosting infrastructure services, (optional) AI services **Location(s) of processing:** US, EU, JPN, AUS (at customer's designation)"
        ],
        "locations": [
          "Hosting provider, CDN, and AI-enabled functionality."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "langchain",
      "evidence_id": 8770,
      "data": {
        "name": "LangChain",
        "domain": "langchain.com",
        "purposes": [
          "**Purpose:** (Recommended Optional) AI agent development infrastructure **Location(s) of processing:** US or EU (according to customer's hosting location)"
        ],
        "locations": [
          "Monitoring and Evaluation of AI product Features"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 8770,
      "data": {
        "name": "Microsoft Azure",
        "domain": "azure.microsoft.com",
        "purposes": [
          "**Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US, EU, or JPN (according to customer's hosting location)"
        ],
        "locations": [
          "AI-enabled functionality with Azure OpenAI"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 8770,
      "data": {
        "name": "OpenAI",
        "domain": "openai.com",
        "purposes": [
          "**Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US or EU (according to customer's hosting location)"
        ],
        "locations": [
          "AI-enabled functionality"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "tray-ai",
      "evidence_id": 8770,
      "data": {
        "name": "Tray.ai",
        "domain": "tray.ai",
        "purposes": [
          "**Purpose:** Workflow automation and systems integration **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location)"
        ],
        "locations": [
          "Data integration functionality"
        ]
      }
    }
  ]
}