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Skip to navigationSkip to main content Security at Pendo At Pendo, security and data privacy are first-order considerations, the north star for how we design our products and policies as an organization. Language: EnglishOpens in new tab 日本語Opens in new tab Privacy PolicyOpens in new tab Subprocessors Google Cloud Platform • Hosting provider, CDN, and AI-enabled functionality. Purpose: Hosting infrastructure services, (optional) AI services Location(s) of processing: US, EU, JPN, AUS (at customer's designation) Amazon Web Services • CDN and Email routing Purpose: Email routing, legacy CDN Location(s) of processing: US, EU, JPN, AUS (according to customer's hosting location) OpenAI • AI-enabled functionality Purpose: (Optional) AI functionality in product Location(s) of processing: US or EU (according to customer's hosting location) Elastic.co • Search provider Purpose: Logging and query solution Location(s) of processing: US, EU, JPN, AUS (according to customer's hosting location) Microsoft Azure • AI-enabled functionality with Azure OpenAI Purpose: (Optional) AI functionality in product Location(s) of processing: US, EU, or JPN (according to customer's hosting location) Tray.ai • Data integration functionality Purpose: Workflow automation and systems integration Location(s) of processing: US, EU, JPN, AUS (according to customer's hosting location) LangChain • Monitoring and Evaluation of AI product Features Purpose: (Recommended Optional) AI agent development infrastructure Location(s) of processing: US or EU (according to customer's hosting location) Anthropic Claude • AI-enabled functionality Purpose: (Optional) AI functionality in product Location(s) of processing: US 1-8 of 8 results Showresults per page All subprocessors Google Cloud Platform **Purpose:** Hosting infrastructure services, (optional) AI services **Location(s) of processing:** US, EU, JPN, AUS (at customer's designation) Hosting provider, CDN, and AI-enabled functionality. cloud.google.com Amazon Web Services **Purpose:** Email routing, legacy CDN **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) CDN and Email routing aws.amazon.com OpenAI **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US or EU (according to customer's hosting location) AI-enabled functionality openai.com Elastic.co **Purpose:** Logging and query solution **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) Search provider elastic.co Microsoft Azure **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US, EU, or JPN (according to customer's hosting location) AI-enabled functionality with Azure OpenAI azure.microsoft.com Tray.ai **Purpose:** Workflow automation and systems integration **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) Data integration functionality https://tray.ai/ LangChain **Purpose:** (Recommended Optional) AI agent development infrastructure **Location(s) of processing:** US or EU (according to customer's hosting location) Monitoring and Evaluation of AI product Features https://www.langchain.com/ Anthropic Claude **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US AI-enabled functionality https://claude.ai/design