Snapshot 12560

Document

Subprocessor list

URL

https://www.higherlogic.com/legal/subprocessors/

Fetched

2026-09-28 14:31:09 UTC

HTTP status

200

Content type

text/html; charset=UTF-8

Fetch mode

static

Size

70242 bytes

SHA-256 (raw)

150d7ed5c8b4ad48f023f9f963983175eac0530fe8562b1c8832c6280dd315bc

SHA-256 (normalized text)

fca6140f9586406d9116593e1b628caf44f709458557346e0e98645eba9912ac

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "automattic",
      "evidence_id": 12560,
      "data": {
        "name": "Akismet",
        "purposes": [
          "Spam Management"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 12560,
      "data": {
        "name": "Amazon Web Services",
        "purposes": [
          "Hosting, AI and Email Services"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
      "evidence_id": 12560,
      "data": {
        "name": "Atlassian Pty Ltd.",
        "purposes": [
          "Support & Development"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 12560,
      "data": {
        "name": "Cloudflare",
        "purposes": [
          "CDN, Security & DNS"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 12560,
      "data": {
        "name": "Data Dog",
        "purposes": [
          "Log Monitoring"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "databricks",
      "evidence_id": 12560,
      "data": {
        "name": "Databricks",
        "purposes": [
          "Data Analytics"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elastic-io",
      "evidence_id": 12560,
      "data": {
        "name": "Elastic.io",
        "purposes": [
          "RAG-based search indexing"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 12560,
      "data": {
        "name": "Fortra",
        "purposes": [
          "Security Services"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "glean",
      "evidence_id": 12560,
      "data": {
        "name": "Glean",
        "purposes": [
          "AI for internal customer support"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 12560,
      "data": {
        "name": "Google LLC",
        "purposes": [
          "Mapping"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "help-scout",
      "evidence_id": 12560,
      "data": {
        "name": "HelpScout",
        "purposes": [
          "Support Services"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ibm",
      "evidence_id": 12560,
      "data": {
        "name": "IBM Cloud",
        "purposes": [
          "AI assistant & Elastic Search"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 12560,
      "data": {
        "name": "Intercom",
        "purposes": [
          "AI-assisted customer support"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 12560,
      "data": {
        "name": "Microsoft",
        "purposes": [
          "O365"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 12560,
      "data": {
        "name": "Microsoft Azure",
        "purposes": [
          "AI + Machine Learning"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "monday-com",
      "evidence_id": 12560,
      "data": {
        "name": "Monday.com",
        "purposes": [
          "Project Management"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 12560,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "AI + ML to enhance bot and agent functionality & Customer Support"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 12560,
      "data": {
        "name": "PlayerZero",
        "purposes": [
          "AI-assisted customer support"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sendgrid",
      "evidence_id": 12560,
      "data": {
        "name": "SendGrid (Twilio)",
        "purposes": [
          "Email Engine"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sendsafely",
      "evidence_id": 12560,
      "data": {
        "name": "SendSafely",
        "purposes": [
          "Encrypted Email"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "slack",
      "evidence_id": 12560,
      "data": {
        "name": "Slack",
        "purposes": [
          "Communication/Integrations"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "tray-ai",
      "evidence_id": 12560,
      "data": {
        "name": "Tray.ai (Tray.io)",
        "purposes": [
          "Integrations"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "validity",
      "evidence_id": 12560,
      "data": {
        "name": "Validity",
        "purposes": [
          "Email monitoring"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 12560,
      "data": {
        "name": "Vexxhost",
        "purposes": [
          "Hosting"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA/Canada/EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "workato",
      "evidence_id": 12560,
      "data": {
        "name": "Workato",
        "purposes": [
          "Support and Business automation"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 12560,
      "data": {
        "name": "ZenDesk",
        "purposes": [
          "Customer Support"
        ],
        "sections": [
          "What is a Sub-processor"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}