Tracked subprocessors 23 of 27 Subprocessor of 4 Third parties loaded 5 Loaded by 1
+ − ⟲
27 third parties.
Name Purpose Location Listed since Akismet Spam Management USA Sep 28, 2026 Alert Logic by LevelBlue (Formally Fortra) Security Services USA Oct 8, 2026 Amazon Web Services Hosting, AI and Email Services USA/Canada/EU Sep 28, 2026 Anysphere, Inc (Cursor) AI-assisted software development and engineering productivity USA Oct 8, 2026 Atlassian Pty Ltd. Support & Development USA Sep 28, 2026 Cloudflare CDN, Security & DNS USA Sep 28, 2026 Data Dog Log Monitoring USA Sep 28, 2026 Databricks Data Analytics USA Sep 28, 2026 Elastic.io RAG-based search indexing USA/Canada/EU Sep 28, 2026 Glean AI for internal customer support USA Sep 28, 2026 Google LLC Mapping USA Sep 28, 2026 HelpScout Support Services USA Sep 28, 2026 IBM Cloud AI assistant & Elastic Search USA/Canada/UK Sep 28, 2026 Intercom AI-assisted customer support USA Sep 28, 2026 Microsoft O365 USA Sep 28, 2026 Microsoft Azure AI AI + Machine Learning USA/Canada/EU Sep 28, 2026 Monday.com Project Management USA Sep 28, 2026 OpenAI AI AI + ML to enhance bot and agent functionality & Customer Support USA/Canada/EU Sep 28, 2026 PlayerZero AI-assisted customer support USA Sep 28, 2026 SendGrid (Twilio) Email Engine USA Sep 28, 2026 SendSafely Encrypted Email USA Sep 28, 2026 Slack Communication/Integrations USA Sep 28, 2026 Tray.ai (Tray.io) Integrations USA Sep 28, 2026 Validity Email monitoring USA Sep 28, 2026 Vexxhost Hosting USA/Canada/EU Sep 28, 2026 Workato Support and Business automation USA Sep 28, 2026 ZenDesk Customer Support USA Sep 28, 2026
Higher Logic's homepage made 106 requests to 7 domains, and 5 services controlled by another company.
Marketing automation (1): HubSpot A/B Testing (1): Convert Cookie compliance (1): CookieYes Other (2): Font scripts: Font Awesome; reviewed as Video players: Vimeo 5 third parties by category: 1 1 1 2
Third parties 5 · 15 requests
CookieYes CookieYes 9% of the page's requests 10 Vimeo vimeo.com 2% of the page's requests 2 Convert Convert <1% of the page's requests 1 Font Awesome Font Awesome <1% of the page's requests 1
HubSpot HubSpot <1% of the page's requests 1 First party 1 · 91 requests
Higher Logic Chosen 2.5.21 Cloudflare Google Tag Manager HSTS HTTP/3 Magnific Popup 06.06.24 Max Mega Menu 2.2.9.1 MySQL Open Graph PHP Priority Hints Tiny Slider Twitter Emoji (Twemoji) WP Engine WordPress Yoast SEO 28.6 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 86% of the page's requests 91
4 tracked companies loaded by the homepage are not in Higher Logic's subprocessor list. A website can use a service without it processing customer data.
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 1 incident (1 no impact stated) Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
1 incident in 90 days0 major or critical1 h 37 min typical time to resolveIncidents per month 0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 2 h 46 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 days May 2026: 1 incident (1 minor) · typical time to resolve 6 h 18 min Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 2 h 10 min Aug 2026: 0 incidents Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 37 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Marketing Professional (Informz) 1
As Higher Logic's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 20, 2025 (evidence )
268 reported incidents in the last 30 days, by 9 of the vendors Higher Logic lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Higher Logic was involved.
Date Company Incident Impact Lasted Nov 12, 2026 Delays in outbound email delivery major ongoing Nov 12, 2026 Investigating issues with automations involving Outlook minor ongoing Nov 12, 2026 SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil minor ongoing Nov 12, 2026 Email Delivery Delays to Microsoft Inbox Providers minor ongoing Nov 12, 2026 Elevated errors affecting the Microsoft 365 connector minor ongoing Nov 12, 2026 SMS Delivery Receipt Delays from Twilio to Claro Colombia minor ongoing Nov 12, 2026 Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers minor ongoing Nov 12, 2026 SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minor ongoing Nov 12, 2026 SMS Delivery Delays from Twilio to Virgin Mobile Colombia minor 5 h 13 min Nov 12, 2026 SMS Delivery Delays from Twilio to Telenor Pakistan minor 5 h 6 min Nov 12, 2026 "Day One Web (Day One)" is Down major 2 min Nov 12, 2026 GPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor 32 min Nov 12, 2026 "Spacefast API (Spacefast)" is Down major 1 min Nov 12, 2026 MMS Delivery Failures from Twilio to GCI United States minor 3 min Nov 12, 2026 SMS Delivery Failures from Twilio 10DLC to AT&T United States minor 4 h 3 min Nov 12, 2026 SMS Delivery Failures from Twilio to Orange Sierra Leone minor ongoing Nov 12, 2026 SMS Delivery Failures From Long Code Numbers to AT&T in the US minor 1 h 19 min Nov 11, 2026 SMS Delivery Delays from Twilio to MTS Kazakhstan minor 14 h 6 min Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor 11 h 19 min Nov 11, 2026 Unable to start new Workspace Agent runs critical 9 h 42 min Nov 11, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor 16 h 29 min Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor 7 h 23 min Nov 11, 2026 Elevated errors affecting logins, sign-ups, and ChatGPT features minor 8 min Nov 11, 2026 Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min
And 243 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
Higher LogicAlation alation.com Hosts the Alation Community site
ClientSuccess clientsuccess.com Community, Knowledge Base, Feature Request Management
ConnectWise connectwise.com Customer engagement, online community; SaaS-based online community
D2L d2l.com Brightspace Community; Used by D2L to help deliver Brightspace Community.
