Snapshot 15027
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "lhl2rp8zqqlm",
"name": "Some US customers may experience delays in message sending",
"impact": "minor",
"status": "resolved",
"started": "2026-09-19T22:50:00Z",
"resolved": "2026-09-19T23:17:00Z",
"url": "https://status.customerio.com/incidents/lhl2rp8zqqlm"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "7zy2yljd0z5r",
"name": "Reduced Deliverability to Microsoft-Hosted Email Addresses",
"impact": "none",
"status": "resolved",
"started": "2026-09-04T12:16:00Z",
"resolved": "2026-09-04T13:35:00Z",
"url": "https://status.customerio.com/incidents/7zy2yljd0z5r"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "f33fk5l95vqk",
"name": "Investigating issues with the Agent",
"impact": "minor",
"status": "resolved",
"started": "2026-09-03T17:29:00Z",
"resolved": "2026-09-03T17:34:00Z",
"url": "https://status.customerio.com/incidents/f33fk5l95vqk"
}
},
{
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"data": {
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"name": "Customer.io UI is inaccessible",
"impact": "none",
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"started": "2026-08-05T17:36:00Z",
"resolved": "2026-08-05T18:02:00Z",
"url": "https://status.customerio.com/incidents/fs3czhnt7dfc"
}
},
{
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"data": {
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"impact": "minor",
"status": "resolved",
"started": "2026-08-03T07:08:00Z",
"resolved": "2026-08-03T07:42:00Z",
"url": "https://status.customerio.com/incidents/b5g6zsgk6zkp"
}
},
{
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"data": {
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"name": "Issues accessing EU accounts",
"impact": "major",
"status": "resolved",
"started": "2026-07-31T14:24:00Z",
"resolved": "2026-07-31T14:39:00Z",
"url": "https://status.customerio.com/incidents/ncfmntzwyb9c"
}
},
{
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"data": {
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"started": "2026-07-23T08:27:00Z",
"resolved": "2026-07-23T10:04:00Z",
"url": "https://status.customerio.com/incidents/t3kcnq6vchhd"
}
},
{
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"started": "2026-07-20T21:35:00Z",
"resolved": "2026-07-20T22:58:00Z",
"url": "https://status.customerio.com/incidents/9yhy8zhd25pn"
}
},
{
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"resolved": "2026-07-20T17:47:00Z",
"url": "https://status.customerio.com/incidents/5cgqc0yvj9rq"
}
},
{
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"data": {
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"started": "2026-07-15T17:19:00Z",
"resolved": "2026-07-15T19:46:00Z",
"url": "https://status.customerio.com/incidents/d9cl9y4bgh3j"
}
},
{
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"data": {
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"resolved": "2026-07-10T18:08:00Z",
"url": "https://status.customerio.com/incidents/xlyxbv1fhlz9"
}
},
{
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"data": {
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"impact": "minor",
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"started": "2026-07-03T09:07:00Z",
"resolved": "2026-07-03T11:09:00Z",
"url": "https://status.customerio.com/incidents/g42l6k84576z"
}
},
{
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"evidence_id": 15027,
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"name": "User Interface is currently unavailable, data processing delays",
"impact": "minor",
"status": "resolved",
"started": "2026-07-02T13:51:00Z",
"resolved": "2026-07-02T14:16:00Z",
"url": "https://status.customerio.com/incidents/bd7c70t688yx"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "dxbpvhhq9twy",
"name": "Some customers are currently unable to access the account Billing page in our UI",
"impact": "minor",
"status": "resolved",
"started": "2026-06-18T20:06:00Z",
"resolved": "2026-06-18T20:34:00Z",
"url": "https://status.customerio.com/incidents/dxbpvhhq9twy"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
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"name": "Investigating Connectivity Issues",
"impact": "major",
"status": "resolved",
"started": "2026-06-13T21:18:00Z",
"resolved": "2026-06-14T00:00:00Z",
"url": "https://status.customerio.com/incidents/d8kbv2c6dw19"
}
},
{
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"started": "2026-06-10T04:45:00Z",
"resolved": "2026-06-10T05:17:00Z",
"url": "https://status.customerio.com/incidents/b2v8nyjt2cqk"
}
},
{
"kind": "status_incident",
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"data": {
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"name": "AI Agent and LLM Campaign Actions Disruption",
"impact": "none",
"status": "resolved",
"started": "2026-06-09T15:49:00Z",
"resolved": "2026-06-09T16:56:00Z",
"url": "https://status.customerio.com/incidents/rgt0gx4v854r"
}
},
{
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"evidence_id": 15027,
"data": {
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"name": "Some customers seeing delays setting up Pipelines in new EU workspaces",
"impact": "minor",
"status": "resolved",
"started": "2026-06-05T12:30:00Z",
"resolved": "2026-06-05T13:35:00Z",
"url": "https://status.customerio.com/incidents/28mlq8bdx3r2"
}
},
{
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"data": {
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"name": "Salesforce and Hubspot syncs might be delayed for some EU customers",
"impact": "minor",
"status": "resolved",
"started": "2026-06-04T23:50:00Z",
"resolved": "2026-06-05T01:15:00Z",
"url": "https://status.customerio.com/incidents/ppst8hrn2mg7"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "5tf7sjtrl436",
"name": "Customer.io UI is currently inaccessible",
"impact": "minor",
"status": "resolved",
"started": "2026-06-04T13:34:00Z",
"resolved": "2026-06-04T13:42:00Z",
"url": "https://status.customerio.com/incidents/5tf7sjtrl436"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
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"name": "UI inaccessible",
"impact": "major",
"status": "resolved",
"started": "2026-06-02T21:18:00Z",
"resolved": "2026-06-02T22:57:00Z",
"url": "https://status.customerio.com/incidents/n87c9czf97yy"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "pndtpjxkp8fx",
"name": "Reverse ETL Syncs not being run for some EU Customers",
"impact": "minor",
"status": "resolved",
"started": "2026-06-01T11:40:00Z",
"resolved": "2026-06-01T12:11:00Z",
"url": "https://status.customerio.com/incidents/pndtpjxkp8fx"
}
},
{
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"data": {
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"name": "Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)",
"impact": "minor",
"status": "resolved",
"started": "2026-05-29T16:26:00Z",
"resolved": "2026-05-29T17:08:00Z",
"url": "https://status.customerio.com/incidents/ryyg14rdjx6c"
}
},
{
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"data": {
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"name": "Customers in the EU region may experience delays in message sending",
"impact": "minor",
"status": "resolved",
"started": "2026-05-25T15:27:00Z",
"resolved": "2026-05-25T16:10:00Z",
"url": "https://status.customerio.com/incidents/914hxt5qd0x3"
}
},
{
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"evidence_id": 15027,
"data": {
"id": "041cfs43svg7",
"name": "Some customers in our EU region may experience errors and delays",
"impact": "minor",
"status": "resolved",
"started": "2026-05-06T16:00:00Z",
"resolved": "2026-05-06T16:26:00Z",
"url": "https://status.customerio.com/incidents/041cfs43svg7"
}
},
{
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"data": {
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"name": "Delay in Salesforce \u0026 Hubspot data-in integrations",
"impact": "major",
"status": "resolved",
"started": "2026-04-20T19:52:00Z",
"resolved": "2026-04-20T20:06:00Z",
"url": "https://status.customerio.com/incidents/qxmsct5tt631"
}
},
{
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"data": {
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"status": "resolved",
"started": "2026-04-20T16:45:00Z",
"resolved": "2026-04-20T16:55:00Z",
"url": "https://status.customerio.com/incidents/vtf17tthghd4"
}
},
{
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"data": {
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"name": "Some customers in our EU region may experience errors and delays",
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"status": "resolved",
"started": "2026-04-17T20:07:00Z",
"resolved": "2026-04-17T20:16:00Z",
"url": "https://status.customerio.com/incidents/9slqt611phhm"
}
},
{
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"status": "resolved",
"started": "2026-04-16T21:30:00Z",
"resolved": "2026-04-16T21:30:00Z",
"url": "https://status.customerio.com/incidents/1vqgvd3hf430"
}
},
{
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"name": "Unable to create event-driven campaigns",
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"url": "https://status.customerio.com/incidents/xp4zzb5ss7jw"
}
},
{
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"started": "2026-04-13T18:26:00Z",
"resolved": "2026-04-13T18:31:00Z",
"url": "https://status.customerio.com/incidents/fm8l4wbcdv63"
}
},
{
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"name": "EU Region API Processing Delays",
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"status": "resolved",
"started": "2026-04-07T16:46:00Z",
"resolved": "2026-04-07T20:53:00Z",
"url": "https://status.customerio.com/incidents/rwdj1w3gnpmn"
}
},
{
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"data": {
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"name": "Some customers in our EU region may experience errors and delays",
"impact": "none",
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"started": "2026-03-26T18:30:00Z",
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}
},
{
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"started": "2026-03-18T19:09:00Z",
"resolved": "2026-03-18T19:09:00Z",
"url": "https://status.customerio.com/incidents/vcfg12qtwc4g"
}
},
{
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"data": {
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"status": "resolved",
"started": "2026-03-16T09:30:00Z",
"resolved": "2026-03-16T09:55:00Z",
"url": "https://status.customerio.com/incidents/k7n1ytpjvhgj"
}
},
{
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"data": {
"id": "r5w8hgymj0d4",
"name": "Some customers in our US region may experience errors and delays",
"impact": "minor",
"status": "resolved",
"started": "2026-02-23T20:11:00Z",
"resolved": "2026-02-23T20:42:00Z",
"url": "https://status.customerio.com/incidents/r5w8hgymj0d4"
}
},
{
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"evidence_id": 15027,
"data": {
"id": "hmcplz4nrkk0",
"name": "Some customers in our EU region may experience errors and delays",
"impact": "minor",
"status": "resolved",
"started": "2026-02-19T14:35:00Z",
"resolved": "2026-02-19T14:44:00Z",
"url": "https://status.customerio.com/incidents/hmcplz4nrkk0"
}
},
{
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}
},
{
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"name": "Some customers are experiencing delays with message sending",
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"started": "2026-01-28T18:56:00Z",
"resolved": "2026-01-28T19:26:00Z",
"url": "https://status.customerio.com/incidents/73n05gkxfxfp"
}
},
{
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"data": {
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"name": "Issue with downloading exports from our App API",
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"started": "2026-01-21T20:45:00Z",
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"url": "https://status.customerio.com/incidents/02978kb4nkx9"
}
},
{
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"url": "https://status.customerio.com/incidents/8nvdm4yzm09z"
}
},
{
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"name": "Customers may be impacted by data delays",
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"started": "2025-12-13T12:06:00Z",
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"url": "https://status.customerio.com/incidents/vmb1pyfwk53w"
}
},
{
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"data": {
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"name": "Some customers are experiencing issues with saving their content",
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"started": "2025-12-12T17:07:00Z",
"resolved": "2025-12-12T17:25:00Z",
"url": "https://status.customerio.com/incidents/sxtt3ksy7dxn"
}
},
{
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"url": "https://status.customerio.com/incidents/4n8kc1gq59qs"
}
},
{
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"data": {
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"name": "Customers may be impacted by data delays",
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"started": "2025-12-08T18:12:00Z",
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"url": "https://status.customerio.com/incidents/x5hwkcw0ddds"
}
},
{
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"data": {
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"started": "2025-11-24T17:20:00Z",
"resolved": "2025-11-24T18:15:00Z",
"url": "https://status.customerio.com/incidents/bjn3hp4kh6n3"
}
},
{
"kind": "status_incident",
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"data": {
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"name": "US infrastructure delays with a subset of deliveries sending",
"impact": "minor",
"status": "resolved",
"started": "2025-11-24T08:15:00Z",
"resolved": "2025-11-24T08:51:00Z",
"url": "https://status.customerio.com/incidents/62x6tqbh9dr5"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
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"name": "Forms submissions experiencing intermittent delays",
"impact": "minor",
"status": "resolved",
"started": "2025-11-21T11:46:00Z",
"resolved": "2025-11-21T13:09:00Z",
"url": "https://status.customerio.com/incidents/q22tpsnb958p"
}
},
{
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"data": {
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"name": "Legacy in-app editing, delays receiving in-app messages and Journeys domain verification with Cloudflare",
"impact": "minor",
"status": "resolved",
"started": "2025-11-18T12:28:00Z",
"resolved": "2025-11-18T14:51:00Z",
"url": "https://status.customerio.com/incidents/7clgdm32667t"
}
},
{
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"evidence_id": 15027,
"data": {
"id": "grcyw8pmrd3v",
"name": "Code Editor is freezing unexpectedly",
"impact": "minor",
"status": "resolved",
"started": "2025-11-05T10:09:00Z",
"resolved": "2025-11-05T10:29:00Z",
"url": "https://status.customerio.com/incidents/grcyw8pmrd3v"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "sxf1rkjlcmkx",
"name": "Some workspaces experiencing delays in campaign journeys and deliveries in US Data Center",
"impact": "minor",
"status": "resolved",
"started": "2025-11-04T20:46:00Z",
"resolved": "2025-11-04T21:54:00Z",
"url": "https://status.customerio.com/incidents/sxf1rkjlcmkx"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "wd9mzkz4rsry",
"name": "Issue preventing some workspaces from loading in the US",
"impact": "minor",
"status": "resolved",
"started": "2025-10-31T17:48:00Z",
"resolved": "2025-10-31T18:12:00Z",
"url": "https://status.customerio.com/incidents/wd9mzkz4rsry"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "hlncs343ljtj",
"name": "Some US customers may be impacted by data delays and UI errors",
"impact": "major",
"status": "resolved",
"started": "2025-10-30T17:25:00Z",
"resolved": "2025-10-30T21:58:00Z",
"url": "https://status.customerio.com/incidents/hlncs343ljtj"
}
},
{
"kind": "status_incident",
"evidence_id": 15027,
"data": {
"id": "dqg8pp41jzwy",
"name": "Delayed Workspace Performance",
"impact": "minor",
"status": "resolved",
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}