Snapshot 219767

Document

Subprocessor list

URL

https://trust.heidihealth.com/subprocessors

Fetched

2026-11-05 20:53:28 UTC

HTTP status

200

Content type

text/html

Fetch mode

browser

Size

68001 bytes

SHA-256 (raw)

8439d66f4339709d5ef164e0a0f2700bd4b3f432142aab71528ae31660c78f13

SHA-256 (normalized text)

7b7032fc70ea2f8c0fa4020aaeb7d9140028f7fd46620c778d716b3315700b19

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 219767,
      "data": {
        "name": "Amazon Web Services",
        "domain": "aws.amazon.com",
        "purposes": [
          "Provides on-demand cloud computing platforms and APIs. We utilise AWS for data storage and hosting facilities in certain regions such as US, Canada, EU, UK, Australia and Switzerland."
        ],
        "locations": [
          "Cloud provider"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 219767,
      "data": {
        "name": "Auth0",
        "domain": "auth0.com",
        "purposes": [
          "Identity Management (No PHI)"
        ],
        "locations": [
          "Various (regionalised for users)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 219767,
      "data": {
        "name": "Datadog",
        "domain": "datadoghq.com",
        "purposes": [
          "Datadog is a cloud-based monitoring, security, and observability platform for infrastructure, applications, logs, and user experience"
        ],
        "locations": [
          "Observability monitoring (No PHI)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 219767,
      "data": {
        "name": "Google Cloud Platform (GCP)",
        "domain": "cloud.google.com",
        "purposes": [
          "Provides hosting and processing for many of our AI models"
        ],
        "locations": [
          "Cloud Storage and Processing"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hubspot",
      "evidence_id": 219767,
      "data": {
        "name": "HubSpot",
        "domain": "hubspot.com",
        "purposes": [
          "Customer Engagement Platform"
        ],
        "locations": [
          "Customer Engagement Platform (No PHI)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 219767,
      "data": {
        "name": "Intercom",
        "domain": "intercom.com",
        "purposes": [
          "Customer support, workflow management"
        ],
        "locations": [
          "Customer support (No PHI)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 219767,
      "data": {
        "name": "Microsoft Azure",
        "domain": "azure.com",
        "purposes": [
          "Provides on-demand cloud computing platforms and APIs. We utilise Microsoft for data storage and hosting facilities in certain regions such as US, Japan, Australia, Sweden and UAE."
        ],
        "locations": [
          "Cloud provider"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mongodb",
      "evidence_id": 219767,
      "data": {
        "name": "MongoDB",
        "domain": "mongodb.com",
        "purposes": [
          "Data storage and processing",
          "MongoDB is a cloud-based NoSQL database platform. At Heidi Health, it is used by the Engineering team to store, manage, and retrieve large volumes of structured and unstructured data that underpin Heidi's clinical documentation platform and core application functionality."
        ],
        "locations": [
          "Regional"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "omni",
      "evidence_id": 219767,
      "data": {
        "name": "Omni Analytics",
        "domain": "omni.co",
        "purposes": [
          "Advanced usage analytics for customers"
        ],
        "locations": [
          "Data analytics (No PHI)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 219767,
      "data": {
        "name": "Stripe",
        "domain": "stripe.com",
        "purposes": [
          "Payment services provider (No PHI)"
        ],
        "locations": [
          "Finance and payments (No PHI)"
        ]
      }
    }
  ]
}