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Skip to navigationSkip to main content Subprocessors Amazon Web Services • Cloud provider Provides on-demand cloud computing platforms and APIs. We utilise AWS for data storage and hosting facilities in certain regions such as US, Canada, EU, UK, Australia and Switzerland. Stripe • Finance and payments (No PHI) Payment services provider (No PHI) Google Cloud Platform (GCP) • Cloud Storage and Processing Provides hosting and processing for many of our AI models Microsoft Azure • Cloud provider Provides on-demand cloud computing platforms and APIs. We utilise Microsoft for data storage and hosting facilities in certain regions such as US, Japan, Australia, Sweden and UAE. HubSpot • Customer Engagement Platform (No PHI) Customer Engagement Platform MongoDB • Data storage and processing Regional MongoDB is a cloud-based NoSQL database platform. At Heidi Health, it is used by the Engineering team to store, manage, and retrieve large volumes of structured and unstructured data that underpin Heidi's clinical documentation platform and core application functionality. Auth0 • Identity Management (No PHI) Various (regionalised for users) Datadog • Observability monitoring (No PHI) Datadog is a cloud-based monitoring, security, and observability platform for infrastructure, applications, logs, and user experience Intercom • Customer support (No PHI) Customer support, workflow management Omni Analytics • Data analytics (No PHI) Advanced usage analytics for customers 1-10 of 10 results Showresults per page All subprocessors Amazon Web Services Provides on-demand cloud computing platforms and APIs. We utilise AWS for data storage and hosting facilities in certain regions such as US, Canada, EU, UK, Australia and Switzerland. Cloud provider aws.amazon.com Stripe Payment services provider (No PHI) Finance and payments (No PHI) https://stripe.com/au Google Cloud Platform (GCP) Provides hosting and processing for many of our AI models Cloud Storage and Processing https://cloud.google.com/?hl=en Microsoft Azure Provides on-demand cloud computing platforms and APIs. We utilise Microsoft for data storage and hosting facilities in certain regions such as US, Japan, Australia, Sweden and UAE. Cloud provider azure.com HubSpot Customer Engagement Platform Customer Engagement Platform (No PHI) hubspot.com MongoDB MongoDB is a cloud-based NoSQL database platform. At Heidi Health, it is used by the Engineering team to store, manage, and retrieve large volumes of structured and unstructured data that underpin Heidi's clinical documentation platform and core application functionality. Data storage and processing Regional mongodb.com Auth0 Identity Management (No PHI) Various (regionalised for users) auth0.com Datadog Datadog is a cloud-based monitoring, security, and observability platform for infrastructure, applications, logs, and user experience Observability monitoring (No PHI) https://www.datadoghq.com/ Intercom Customer support, workflow management Customer support (No PHI) intercom.com Omni Analytics Advanced usage analytics for customers Data analytics (No PHI) https://omni.co/