Snapshot 246799
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01M71321B7R1J4HDE06NC53Y9J",
"name": "Slow performance for some users in the US",
"impact": "minor",
"status": "resolved",
"started": "2026-11-09T21:22:34Z",
"resolved": "2026-11-09T21:53:00Z",
"url": "https://status.heidihealth.com/incidents/01M71321B7R1J4HDE06NC53Y9J",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01M458ZNTJ39MWMXPRTXHK1KCD",
"name": "Degraded performance for users in Australia region",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T05:36:01Z",
"resolved": "2026-10-05T10:05:57Z",
"url": "https://status.heidihealth.com/incidents/01M458ZNTJ39MWMXPRTXHK1KCD",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01M3JXZN730CJ2GC1YJEE0NF8B",
"name": "Slower performance for some users in Southeast Asia",
"impact": "minor",
"status": "identified",
"started": "2026-09-28T02:37:26Z",
"url": "https://status.heidihealth.com/incidents/01M3JXZN730CJ2GC1YJEE0NF8B",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01M0BXMJKPAHF755R7W37F9KCK",
"name": "Note generation service degradation to some Japan customers",
"impact": "minor",
"status": "resolved",
"started": "2026-08-19T02:29:37Z",
"resolved": "2026-08-19T07:22:21Z",
"url": "https://status.heidihealth.com/incidents/01M0BXMJKPAHF755R7W37F9KCK",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KZ991H2GKCQPK8RZQGXGCYDD",
"name": "US Users unable to access application",
"impact": "critical",
"status": "resolved",
"started": "2026-08-05T15:35:30Z",
"resolved": "2026-08-05T17:11:39Z",
"url": "https://status.heidihealth.com/incidents/01KZ991H2GKCQPK8RZQGXGCYDD",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KYNNSA7WSK7N5MDK31KW16B3",
"name": "Some users can't connect to Heidi right now",
"impact": "major",
"status": "resolved",
"started": "2026-07-29T00:53:24Z",
"resolved": "2026-07-29T01:06:55Z",
"url": "https://status.heidihealth.com/incidents/01KYNNSA7WSK7N5MDK31KW16B3",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KTNRAH8EMW8MY5J94SSMSDBR",
"name": "Investigating login issues for some users",
"impact": "minor",
"status": "resolved",
"started": "2026-06-09T08:34:58Z",
"resolved": "2026-06-09T09:45:06Z",
"url": "https://status.heidihealth.com/incidents/01KTNRAH8EMW8MY5J94SSMSDBR",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KTN4BJ7Y58HCFG7G15Z7CFAM",
"name": "Service degradation across Heidi platform",
"impact": "minor",
"status": "resolved",
"started": "2026-06-09T02:46:00Z",
"resolved": "2026-06-09T03:23:00Z",
"url": "https://status.heidihealth.com/incidents/01KTN4BJ7Y58HCFG7G15Z7CFAM",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KT83C7TW0M2E9MBZHSGKJK61",
"name": "Service degradation within APAC",
"impact": "minor",
"status": "resolved",
"started": "2026-06-04T01:18:46Z",
"resolved": "2026-06-04T02:33:57Z",
"url": "https://status.heidihealth.com/incidents/01KT83C7TW0M2E9MBZHSGKJK61",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KS2TQ2NKP8WJ0CWHD1TSTE9C",
"name": "Some users can't connect to Heidi right now",
"impact": "major",
"status": "resolved",
"started": "2026-05-20T13:55:30Z",
"resolved": "2026-05-20T14:40:56Z",
"url": "https://status.heidihealth.com/incidents/01KS2TQ2NKP8WJ0CWHD1TSTE9C",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KRWT0QDZZ5N8HWX94E4JXHME",
"name": "Service Degradation",
"impact": "major",
"status": "resolved",
"started": "2026-05-18T05:47:51Z",
"resolved": "2026-05-18T06:17:51Z",
"url": "https://status.heidihealth.com/incidents/01KRWT0QDZZ5N8HWX94E4JXHME",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KPX30TC46D618WVNAD9FP016",
"name": "Heidi desktop app login issues",
"impact": "major",
"status": "resolved",
"started": "2026-04-23T11:53:48Z",
"resolved": "2026-04-29T22:06:05Z",
"url": "https://status.heidihealth.com/incidents/01KPX30TC46D618WVNAD9FP016",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KPC34XCATWRD3S427NAV8SAZ",
"name": "Issue with Transcribing",
"impact": "none",
"status": "resolved",
"started": "2026-04-16T21:28:56Z",
"resolved": "2026-04-17T00:45:02Z",
"url": "https://status.heidihealth.com/incidents/01KPC34XCATWRD3S427NAV8SAZ",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KPB6AX0RW8K9PN8XMPV4A700",
"name": "Upload Schedule Feature Temporarily Unavailable",
"impact": "minor",
"status": "resolved",
"started": "2026-04-16T13:05:24Z",
"resolved": "2026-04-16T14:50:46Z",
"url": "https://status.heidihealth.com/incidents/01KPB6AX0RW8K9PN8XMPV4A700",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KP4MWJ5BY70T7MVJKB73YTCZ",
"name": "Issues with note generation",
"impact": "minor",
"status": "resolved",
"started": "2026-04-14T00:05:02Z",
"resolved": "2026-04-15T01:28:51Z",
"url": "https://status.heidihealth.com/incidents/01KP4MWJ5BY70T7MVJKB73YTCZ",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KNKKQGSWJS8W9V8ET9JN27WH",
"name": "Performance Degradation across Heidi systems",
"impact": "minor",
"status": "resolved",
"started": "2026-04-07T09:17:43Z",
"resolved": "2026-04-07T10:05:53Z",
"url": "https://status.heidihealth.com/incidents/01KNKKQGSWJS8W9V8ET9JN27WH",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KN13CHG0HGCJM3TBNE8V1JY7",
"name": "High latency on Heidi services",
"impact": "minor",
"status": "resolved",
"started": "2026-03-31T04:45:46Z",
"resolved": "2026-03-31T05:40:02Z",
"url": "https://status.heidihealth.com/incidents/01KN13CHG0HGCJM3TBNE8V1JY7",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KJYRXWMHG7Y2RTTJQT8MB8Y0",
"name": "Partial outage in accessing sessions",
"impact": "major",
"status": "resolved",
"started": "2026-03-05T10:33:08Z",
"resolved": "2026-03-05T13:59:00Z",
"url": "https://status.heidihealth.com/incidents/01KJYRXWMHG7Y2RTTJQT8MB8Y0",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KJ6DS01CMH87T5PHTS5BA1TB",
"name": "Transcription Service Degradation",
"impact": "minor",
"status": "resolved",
"started": "2026-02-23T23:36:26Z",
"resolved": "2026-02-24T01:36:41Z",
"url": "https://status.heidihealth.com/incidents/01KJ6DS01CMH87T5PHTS5BA1TB",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KHMVHGSBPCYJ89WQG0GRHP0J",
"name": "Payments and Checkout Service Degradation",
"impact": "minor",
"status": "resolved",
"started": "2026-02-17T03:50:42Z",
"resolved": "2026-02-17T04:12:50Z",
"url": "https://status.heidihealth.com/incidents/01KHMVHGSBPCYJ89WQG0GRHP0J",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KH4N1ZGEHX2YCJQNJGS9SEN6",
"name": "Service Degradation for US and CA users",
"impact": "minor",
"status": "resolved",
"started": "2026-02-10T20:49:30Z",
"resolved": "2026-02-10T21:22:02Z",
"url": "https://status.heidihealth.com/incidents/01KH4N1ZGEHX2YCJQNJGS9SEN6",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KGPR8XS50M5P0RMT49297WNN",
"name": "Service degradation in the UK region",
"impact": "minor",
"status": "resolved",
"started": "2026-02-05T11:16:21Z",
"resolved": "2026-02-05T12:26:37Z",
"url": "https://status.heidihealth.com/incidents/01KGPR8XS50M5P0RMT49297WNN",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KBM1BEC1FJA0YNK0JHXEDX6V",
"name": "SMS MFA code delivery service degraded",
"impact": "minor",
"status": "resolved",
"started": "2025-12-04T06:38:49Z",
"resolved": "2025-12-04T11:01:28Z",
"url": "https://status.heidihealth.com/incidents/01KBM1BEC1FJA0YNK0JHXEDX6V",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KAW78FJK3MWQFYTQMAEHPM38",
"name": "Issue connecting to Heidi",
"impact": "critical",
"status": "resolved",
"started": "2025-11-25T00:40:17Z",
"resolved": "2025-11-25T01:03:39Z",
"url": "https://status.heidihealth.com/incidents/01KAW78FJK3MWQFYTQMAEHPM38",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 246799,
"data": {
"id": "01KAA1XEVT78XFP0GVGDKKEXDQ",
"name": "Issue connecting to Heidi",
"impact": "critical",
"status": "resolved",
"started": "2025-11-17T23:20:33Z",
"resolved": "2025-11-18T00:10:55Z",
"url": "https://status.heidihealth.com/incidents/01KAA1XEVT78XFP0GVGDKKEXDQ",
"updates": 3
}
}
]
}