Snapshot 254372
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 254372,
"data": {
"id": "0pg6bt0gzvw9",
"name": "Elevated SFDC errors for few customers",
"impact": "none",
"status": "resolved",
"started": "2026-10-23T10:38:10.871Z",
"resolved": "2026-10-28T05:58:09.105Z",
"url": "https://stspg.io/ygdbhj3yf9k8",
"components": [
"Gainsight CS US1 Application",
"Gainsight CS US2 Application",
"Gainsight CS EU Application",
"US1 Rules Engine Queue",
"US2 Rules Engine Queue",
"EU Rules Engine Queue"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 254372,
"data": {
"id": "ybrgt0gr0l02",
"name": "Industry-wide PHP and Node.js security update",
"impact": "none",
"status": "monitoring",
"started": "2026-10-23T21:24:34.891Z",
"url": "https://stspg.io/4m3p9t5847bd",
"components": [
"Gainsight CS US1 Application",
"Gainsight CS US2 Application",
"Gainsight CS EU Application"
],
"updates": 1
}
},
{
"kind": "status_incident",
"evidence_id": 254372,
"data": {
"id": "5v1hscrfkw5j",
"name": "CS - US1: Investigating delays in Rules and Participant Sync",
"impact": "minor",
"status": "resolved",
"started": "2026-10-08T18:12:07.134Z",
"resolved": "2026-10-08T22:11:52.842Z",
"url": "https://stspg.io/h4skkl41134c",
"components": [
"Gainsight CS US1 Application",
"US1 Rules Engine Queue"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 254372,
"data": {
"id": "hp44g288m3tl",
"name": "Salesforce Service Disruption - Cascading impact on Gainsight CS functionality",
"impact": "none",
"status": "resolved",
"started": "2026-09-16T10:34:13.807Z",
"resolved": "2026-09-16T19:10:12.437Z",
"url": "https://stspg.io/51gvwlm1dx6v",
"components": [
"Gainsight CS US1 Application",
"Gainsight CS US2 Application",
"Gainsight CS EU Application"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 254372,
"data": {
"id": "87cmnrl00h7n",
"name": "Rules Engine Failure for few Customers",
"impact": "minor",
"status": "resolved",
"started": "2026-09-13T19:32:02.995Z",
"resolved": "2026-09-14T12:15:01Z",
"url": "https://stspg.io/jfknfzqpygjr",
"components": [
"US2 Rules Engine Queue",
"EU Rules Engine Queue"
],
"updates": 4
}
}
]
}