Snapshot 321

Document
Subprocessor list
URL
https://www.plivo.com/legal/subprocessors/
Fetched
HTTP status
200
Content type
text/html
Fetch mode
static
Size
74226 bytes
SHA-256 (raw)
bea96f5e25696f44b06e9d35c07f5e069c01824ad50459c0d9ce0e64ad3b2be2
SHA-256 (normalized text)
a8a4b9fb4e0bfa7d0a142fbde2f8b5d49d8fb4c20c0c88f3470b0451729a9d28

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "altinity",
      "evidence_id": 321,
      "data": {
        "name": "Altinity Inc.",
        "purposes": [
          "ClickHouse Data Warehouse",
          "Managed database for analytics service"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 321,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Provide our cloud infrastructure environment and storage of our customer data"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "apple",
      "evidence_id": 321,
      "data": {
        "name": "Apple, Inc.",
        "purposes": [
          "Apple Push Notification Service (APNS) - Mobile SDK notifications for iOS - Send push notifications."
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cerebras",
      "evidence_id": 321,
      "data": {
        "name": "Cerebras",
        "purposes": [
          "Application AI functionality"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "clearbit",
      "evidence_id": 321,
      "data": {
        "name": "Clearbit, Inc.",
        "purposes": [
          "Provides data enrichment on marketing leads"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "clickhouse",
      "evidence_id": 321,
      "data": {
        "name": "ClickHouse",
        "purposes": [
          "Data Warehouse"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cookiebot",
      "evidence_id": 321,
      "data": {
        "name": "Cookie Bot",
        "purposes": [
          "Data collection consent"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "deepgram",
      "evidence_id": 321,
      "data": {
        "name": "Deepgram",
        "purposes": [
          "Transcription Services"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "e2b",
      "evidence_id": 321,
      "data": {
        "name": "E2B",
        "purposes": [
          "Running code in secure environment"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 321,
      "data": {
        "name": "ElevenLabs, Cartesia, Rime",
        "purposes": [
          "AI-enabled audio generation functionality"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "explo-co",
      "evidence_id": 321,
      "data": {
        "name": "Explo",
        "purposes": [
          "Analytical report generation"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "firecrawl",
      "evidence_id": 321,
      "data": {
        "name": "FireCrawl",
        "purposes": [
          "Web crawling and content retrieval to support Retrieval-Augmented Generation (RAG) systems."
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 321,
      "data": {
        "name": "Google Analytics & Hot Jar",
        "purposes": [
          "Website analytics"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 321,
      "data": {
        "name": "Google LLC",
        "purposes": [
          "Application AI functionality",
          "Cloud-based SSO Authentication",
          "Email Management",
          "Google Cloud Messaging (GCM) - Mobile SDK notifications for Android - Send push notifications.",
          "Speech Recognition"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 321,
      "data": {
        "name": "Google, Meta & LinkedIn Ads",
        "purposes": [
          "Advertising service"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 321,
      "data": {
        "name": "Grok, Perplexity",
        "purposes": [
          "Messaging Compliance and Classification"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "groq",
      "evidence_id": 321,
      "data": {
        "name": "Groq",
        "purposes": [
          "Application AI functionality"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hubspot",
      "evidence_id": 321,
      "data": {
        "name": "HubSpot, Inc.",
        "purposes": [
          "Marketing automation tool"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ipinfo",
      "evidence_id": 321,
      "data": {
        "name": "IP Info",
        "purposes": [
          "IP address lookup"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "jitsu",
      "evidence_id": 321,
      "data": {
        "name": "Jitsu Inc.",
        "purposes": [
          "Customer Data Integration"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "linkedin",
      "evidence_id": 321,
      "data": {
        "name": "LinkedIn Sales Navigator",
        "purposes": [
          "Communication tool for prospects"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 321,
      "data": {
        "name": "Mailgun",
        "purposes": [
          "Email Delivery Service for Businesses"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "meta",
      "evidence_id": 321,
      "data": {
        "name": "Meta",
        "purposes": [
          "WhatsApp Cloud API provider"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 321,
      "data": {
        "name": "Open AI",
        "purposes": [
          "Application AI functionality"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "posthog",
      "evidence_id": 321,
      "data": {
        "name": "PostHog",
        "purposes": [
          "Feature Flags & Product analytics",
          "Web Analytics"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data",
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Platform Services",
          "Plivo Website(s)",
          "Product",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pubnub",
      "evidence_id": 321,
      "data": {
        "name": "PubNub Inc.",
        "purposes": [
          "Real-time notifications"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 321,
      "data": {
        "name": "PunHub",
        "purposes": [
          "Application Functionality"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "rb2b",
      "evidence_id": 321,
      "data": {
        "name": "RB2B",
        "purposes": [
          "Sales Enablement Platform"
        ],
        "sections": [
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Plivo Website(s)",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "redis",
      "evidence_id": 321,
      "data": {
        "name": "Redis Labs",
        "purposes": [
          "Caching provider"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 321,
      "data": {
        "name": "Salesforce.com Inc.",
        "purposes": [
          "Customer Relationship Management",
          "Lead Management"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data",
          "Sub-processors involved in processing of Visitor Data"
        ],
        "services": [
          "Platform Services",
          "Plivo Website(s)",
          "Product",
          "Website"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sentry",
      "evidence_id": 321,
      "data": {
        "name": "Sentry",
        "purposes": [
          "Crash & Error Monitoring"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "shopify",
      "evidence_id": 321,
      "data": {
        "name": "Shopify",
        "purposes": [
          "Marketplace Integration via OAuth Token Authentication."
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "slack",
      "evidence_id": 321,
      "data": {
        "name": "Slack",
        "purposes": [
          "Workplace communications platform & Customer support"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 321,
      "data": {
        "name": "Stripe Inc",
        "purposes": [
          "Payment partner who enables customers to make payments and us to receive payments"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zapier",
      "evidence_id": 321,
      "data": {
        "name": "Zapier, Inc.",
        "purposes": [
          "To automate certain process with our applications"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 321,
      "data": {
        "name": "Zendesk, Inc.",
        "purposes": [
          "Customer Support and Troubleshooting"
        ],
        "sections": [
          "Sub-processors involved in processing of Customer Data"
        ],
        "services": [
          "Platform Services",
          "Product"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}