Plivo

plivo.com

Plivo declares 36 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026. 19 tracked vendors name Plivo as a subprocessor, including Atlassian, SolarWinds and Backblaze.

Subprocessors CSV of Plivo's subprocessors · Atom feed of Plivo's subprocessors DORA draft CSV of Plivo's subprocessors as declared by Plivo what's this? · 

36 third parties.

NamePurposeLocationListed since
Altinity Inc. ClickHouse Data Warehouse; Managed database for analytics serviceUSA
Amazon Web Services, Inc. Provide our cloud infrastructure environment and storage of our customer dataUSA
Apple, Inc. Apple Push Notification Service (APNS) - Mobile SDK notifications for iOS - Send push notifications.USA
Cerebras AIApplication AI functionalityUSA
Clearbit, Inc. Provides data enrichment on marketing leadsUSA
ClickHouse Data WarehouseUSA
Cookie Bot Data collection consentUSA
Deepgram AITranscription ServicesUSA
E2B Running code in secure environmentUSA
ElevenLabs, Cartesia, Rime AI-enabled audio generation functionalityUSA
Explo Analytical report generationUSA
FireCrawl Web crawling and content retrieval to support Retrieval-Augmented Generation (RAG) systems.USA
Google LLC
Application AI functionality; Cloud-based SSO Authentication; Email Management; Google Cloud Messaging (GCM) - Mobile SDK notifications for Android - Send push notifications.; Speech Recognition
USA
Google Analytics & Hot Jar Website analyticsUSA
Google, Meta & LinkedIn Ads Advertising serviceUSA
Grok, Perplexity Messaging Compliance and ClassificationUSA
Groq AIApplication AI functionalityUSA
HubSpot, Inc. Marketing automation toolUSA
IP Info IP address lookupUSA
Jitsu Inc. Customer Data IntegrationUSA
LinkedIn Sales Navigator Communication tool for prospectsUSA
Mailgun Email Delivery Service for BusinessesUSA
Meta WhatsApp Cloud API providerUSA
Open AI AIApplication AI functionalityUSA
PostHog Feature Flags & Product analytics; Web AnalyticsUSA
PubNub Inc. Real-time notificationsUSA
PunHub Application FunctionalityUSA
RB2B Sales Enablement PlatformUSA
Redis Labs Caching providerUSA
Salesforce.com Inc. Customer Relationship Management; Lead ManagementUSA
Sentry Crash & Error MonitoringUSA
Shopify Marketplace Integration via OAuth Token Authentication.USA
Slack Workplace communications platform & Customer supportUSA
Stripe Inc Payment partner who enables customers to make payments and us to receive paymentsUSA
Zapier, Inc. To automate certain process with our applicationsUSA
Zendesk, Inc. Customer Support and TroubleshootingUSA

Web TechnologiesCSV of Plivo's web technologies · Atom feed of Plivo's web technologies

Plivo's homepage made 151 requests to 23 domains, and 8 services controlled by another company.

Analytics (5): HubSpot, LinkedIn, G2.com, Quora, RB2BAdvertising (2): Google Cloud, MicrosoftOther (1): Geolocation: Kloudend, Inc.

8 third parties by category: Analytics 5Advertising 2Other 1

Third parties 8 · 57 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 19% of the page's requests 29
HubSpotsubprocessor HubSpot HubSpot Analytics 6% of the page's requests 9
Microsoft Microsoft Advertising 5% of the page's requests 8
Kloudend, Inc. ipapi.co 2% of the page's requests 3
LinkedInsubprocessor Linkedin Insight Tag 2% of the page's requests 3
G2.com G2 Track Your Prospects 1% of the page's requests 2
Quora Quora Pixel 1% of the page's requests 2
RB2B RB2B <1% of the page's requests 1
First party 1 · 94 requests
Plivo Amazon CloudFront Amazon Web Services Astro 5.18.1 Cloudflare Framer Motion Google Font API HSTS Lucide Microsoft Clarity Open Graph PostHog RSS 62% of the page's requests 94

2 tracked companies loaded by the homepage are not in Plivo's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (19)CSV of the companies listing Plivo · Atom feed of the companies listing Plivo

19 companies
  • Agilysys agilysys.com
  • Atlassian atlassian.com Communications technology provider for product notifications
  • Backblaze backblaze.com A service used by Backblaze as a SMS provider for non-EU customer verification.
  • Bitbucket bitbucket.org Communications technology provider for product notifications
  • CallHippo callhippo.com Provides Telephony
  • CallTrackingMetrics calltrackingmetrics.com Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
  • Civitas Learning civitaslearning.com SMS Provider
  • cloudHQ cloudhq.net Communications technology provider for notifications
  • Command Alkon commandalkon.com SMS messaging
  • ConnectWise connectwise.com Cloud communication platform as a service; Cloud software platform to build and integrate communications (messaging, voice, video) capabilities into software applications, SMS authentication
  • Crelate crelate.com SMS Communication Services
  • CTM ctm.com Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
  • GoDaddy godaddy.com Provides SMS messaging function for notifications and reminder product features.
  • Paved paved.com SMS Messaging
  • revenue.io revenue.io Voice and SMS communications platform
  • RouterJet routerjet.com SMS notifications
  • SolarWinds solarwinds.com Voice & SMS dispatch
  • SquadStack.ai squadstack.ai Build, configure, and deploy AI agents — platform overview Power AI-driven customer experiences at every stage—from lead acquisition to customer support—with Plivo’s AI Agent Platform. This platform enables you to build, configure, and deploy intelligent virtual agents without writing code. With deep integration capabilities, robust tooling, and multichannel support, you can rapidly automate conversations and operations across your business.; to build Human-like Voice AI Agents
  • Statuspage statuspage.io Communications technology provider for product notifications

Service statusCSV of Plivo's status page incidents · Atom feed of Plivo's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 no impact stated)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 no impact stated)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: 1 incident (1 no impact stated)Oct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 33 min typical time to resolve
BeganIncidentImpactLasted
Intermittent Call failures towards Indiano impact stated25 min
Intermittent Call failures towards Indiano impact stated33 min
Voice Call Webhook Delivery Degradationno impact stated6 h 50 min
Call failures towards Indiano impact stated10 h 36 min
Intermittent Call failures towards Indiano impact stated3 h 9 min
Outbound MMS Failures on Toll-Free Numbers (US & Canada)major2 h 9 min
Outbound Call Failuresno impact stated2 h 49 min
Outbound Call Failures for Specific 9180 Caller IDsmajor1 h 45 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 26 h 36 min Feb 2026: 6 incidents (1 critical, 2 minor, 3 no impact stated) · typical time to resolve 1 h Mar 2026: 1 incident (1 minor) · typical time to resolve 1 h 29 min Apr 2026: 1 incident (1 no impact stated) May 2026: 1 incident (1 no impact stated) Jun 2026: 6 incidents (2 major, 1 minor, 3 no impact stated) · typical time to resolve 1 h 45 min Jul 2026: 4 incidents (1 major, 3 no impact stated) · typical time to resolve 3 h 9 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 6 h 50 min Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 33 min Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 25 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
PSTN Calls1
REST APIs and XML1

As Plivo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Plivo's subprocessorsCSV of incidents reported by vendors Plivo lists · Atom feed of incidents reported by vendors Plivo lists

93 reported incidents in the last 30 days, by 14 of the vendors Plivo lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Plivo was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
E2BTemplate builds failing on Ubuntu package installs minor3 h 10 min
SentryAccount emails not being delivered major42 min
SentryEU region replay ingestion latency minor48 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
DeepgramElevated errors for Flux streaming STT and Voice Agent sessions no impact stated6 h 32 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
E2BElevated 503 errors in EU-West-1 minor1 h 26 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
ZapierChat with Sales temporarily unavailable no impact stated3 h 28 min
SentryIngestion delays across all data minor1 h 10 min
ZapierDelayed or failed template recommendations and template setup no impact stated36 min
CerebrasPartial Service Disruption no impact stated2 h 33 min
SentryDelays in spans and transactions processing major1 h 45 min
SentrySentry.io dashboard and API is down critical1 h 32 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min

And 68 more. All of them: CSV · Who is around them.

ChangesCSV of Plivo's changes · Atom feed of Plivo's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Plivo's site

Plivo transparency rating

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