Snapshot 3818
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 3818,
"data": {
"name": "Amazon Web Services",
"purposes": [
"Infrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products."
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States & Ireland"
]
}
},
{
"kind": "subprocessor",
"vendor": "amplitude",
"evidence_id": 3818,
"data": {
"name": "Amplitude, Inc.",
"purposes": [
"New User/Customer Platform Experience"
],
"sections": [
"Product Monitoring and Testing Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 3818,
"data": {
"name": "Anthropic, PBC",
"purposes": [
"Outreach Platform LLM Provider"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "atlassian",
"evidence_id": 3818,
"data": {
"name": "Atlassian",
"purposes": [
"Project management and product related documentation"
],
"sections": [
"Product Monitoring and Testing Subprocessors"
],
"locations": [
"Australia (US based storage)"
]
}
},
{
"kind": "subprocessor",
"vendor": "clickhouse",
"evidence_id": 3818,
"data": {
"name": "ClickHouse, Inc.",
"purposes": [
"Infrastructure Monitoring and Logging"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "datadog",
"evidence_id": 3818,
"data": {
"name": "Data Dog",
"purposes": [
"Infrastructure monitoring"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "databricks",
"evidence_id": 3818,
"data": {
"name": "Databricks Inc.",
"purposes": [
"Infrastructure and primary hosting provider for Outreach ML/AI models."
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "dbt-labs",
"evidence_id": 3818,
"data": {
"name": "dbt Labs, Inc.",
"purposes": [
"Product analytics and testing"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "freshworks",
"evidence_id": 3818,
"data": {
"name": "Freshworks",
"purposes": [
"Customer support ticketing system"
],
"sections": [
"Customer Support Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 3818,
"data": {
"name": "Google Cloud Platform",
"purposes": [
"Infrastructure, data storage, artificial intelligence, and enrichment services"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States & Belgium"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "Google Workspace by Google LLC",
"purposes": [
"Productivity and Collaboration Tools"
],
"sections": [
"Product Monitoring and Testing Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "Heartex, Inc.",
"purposes": [
"Data Indexing for Annotation Data For ML and AI"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "honeycomb",
"evidence_id": 3818,
"data": {
"name": "Honeycomb.io",
"purposes": [
"Telemetry analytics and infrastructure monitoring"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "knock-labs",
"evidence_id": 3818,
"data": {
"name": "Knock Labs, Inc.",
"purposes": [
"Communication notification service and email communications"
],
"sections": [
"Product Communications Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "launchdarkly",
"evidence_id": 3818,
"data": {
"name": "Launchdarkly",
"purposes": [
"Product testing"
],
"sections": [
"Product Monitoring and Testing Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 3818,
"data": {
"name": "Microsoft Azure",
"purposes": [
"Infrastructure and artificial intelligence to provide new products and services to customers"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States, Ireland & Netherlands"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 3818,
"data": {
"name": "Microsoft Enterprise Services",
"purposes": [
"Productivity and Collaboration Tools"
],
"sections": [
"Product Monitoring and Testing Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 3818,
"data": {
"name": "OpenAI OpCo, LLC",
"purposes": [
"Outreach Platform LLM Provider"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "grafana",
"evidence_id": 3818,
"data": {
"name": "Raintank, Inc. (d/b/a Grafana Labs)",
"purposes": [
"Infrastructure Monitoring and Logging"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendgrid",
"evidence_id": 3818,
"data": {
"name": "SendGrid",
"purposes": [
"Email communications"
],
"sections": [
"Product Communications Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "sigma",
"evidence_id": 3818,
"data": {
"name": "Sigma Computing, Inc.",
"purposes": [
"Business Analytics and Reporting"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "singlestore",
"evidence_id": 3818,
"data": {
"name": "SingleStore",
"purposes": [
"Data indexing"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States & Belgium"
]
}
},
{
"kind": "subprocessor",
"vendor": "slack",
"evidence_id": 3818,
"data": {
"name": "Slack",
"purposes": [
"Internal communication tool"
],
"sections": [
"Customer Support Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "snowflake",
"evidence_id": 3818,
"data": {
"name": "Snowflake, Inc.",
"purposes": [
"Data warehouse and business analytics"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "tableau",
"evidence_id": 3818,
"data": {
"name": "Tableau - subsidiary of Salesforce",
"purposes": [
"Visual Reporting Platform"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "Telus International Services Limited",
"purposes": [
"Staff augmentation services for Outreach Technical Support Delivery functions."
],
"sections": [
"Service Providers - Not Data Storage"
],
"locations": [
"Philippines"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "theLoops.ai",
"purposes": [
"Customer Service Automation"
],
"sections": [
"Customer Support Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "Traceable.ai",
"purposes": [
"API Security Analytics"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "tray-ai",
"evidence_id": 3818,
"data": {
"name": "Tray.ai",
"purposes": [
"Data Sharing Platform"
],
"sections": [
"Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 3818,
"data": {
"name": "Twilio, Inc.",
"purposes": [
"Voice provider and other communication services, including call recording storage for Outreach Voice product"
],
"sections": [
"Product Communications Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 3818,
"data": {
"name": "VL Consulting DWC LLC DBA Value Labs",
"purposes": [
"Staff augmentation services for Outreach Engineering Product Development functions."
],
"sections": [
"Service Providers - Not Data Storage"
],
"locations": [
"India"
]
}
},
{
"kind": "subprocessor",
"vendor": "yext",
"evidence_id": 3818,
"data": {
"name": "Yext Inc.",
"purposes": [
"Customer Service Automation"
],
"sections": [
"Customer Support Subprocessors"
],
"locations": [
"United States"
]
}
}
]
}