Snapshot 4144

Document
Subprocessor list
URL
https://www.brightlocal.com/privacy-policy-sub-processors/
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
521582 bytes
SHA-256 (raw)
fb56fb66a82d657deadd752783aa2adb8390d044fe94a7c93e994873d56b7689
SHA-256 (normalized text)
f2941ddc43d1fe5d07e52c304e4a610f513d9acaa5fb8aab0ff13f8aaa905fe1

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
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      "vendor": "agorapulse",
      "evidence_id": 4144,
      "data": {
        "name": "Agorapulse",
        "purposes": [
          "Social media management"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "France"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 4144,
      "data": {
        "name": "Amazon Web Services (AWS)",
        "purposes": [
          "Cloud Platform"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Dublin, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
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      "data": {
        "name": "Anthropic Claude",
        "purposes": [
          "AI integrations available on customer account"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ask-nicely",
      "evidence_id": 4144,
      "data": {
        "name": "Ask Nicely",
        "purposes": [
          "Customer NPS feedback"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
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      "data": {
        "name": "Atlassian",
        "purposes": [
          "Collaboration and project management"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Dublin, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "avalara",
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      "data": {
        "name": "Avalara",
        "purposes": [
          "Tax management for customer payments"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "awesome-screenshot",
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      "data": {
        "name": "Awesome Screenshot",
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          "Taking screenshots and screencasts"
        ],
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          "Sub-Processors we use"
        ],
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          "USA"
        ]
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    },
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      "vendor": "bitly",
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      "data": {
        "name": "Bitly",
        "purposes": [
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    },
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      "vendor": "paypal-us",
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          "Sub-Processors we use"
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        ],
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          "Sub-Processors we use"
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        "locations": [
          "Frankfurt, Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
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      "data": {
        "name": "ChatBot",
        "purposes": [
          "Pre-sales live chat"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "chili-piper",
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      "data": {
        "name": "Chili Piper",
        "purposes": [
          "Lead scheduling, pipeline management, custom deal management"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
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      "data": {
        "name": "Cloudflare",
        "purposes": [
          "Performance and security platform"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Data may be held in the USA or Europe."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 4144,
      "data": {
        "name": "CloudTalk",
        "purposes": [
          "International calling and recording platform"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Frankfurt, Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cookiebot",
      "evidence_id": 4144,
      "data": {
        "name": "CookieBot",
        "purposes": [
          "Cookie bar management tool"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "crazy-egg",
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      "data": {
        "name": "Crazy Egg",
        "purposes": [
          "Understanding customer usage – snapshots, screenshots, and recordings"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
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      "data": {
        "name": "Debounce",
        "purposes": [
          "Email validation service"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "digitalocean",
      "evidence_id": 4144,
      "data": {
        "name": "Digital Ocean",
        "purposes": [
          "Colocation (SaaS application) & hosting (corporate website) providers."
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Corporate site (USA) and VPN servers (US, UK and Singapore)."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 4144,
      "data": {
        "name": "Dovetail.AI",
        "purposes": [
          "AI integrations available on customer account"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "dropbox-sign",
      "evidence_id": 4144,
      "data": {
        "name": "DropBox Sign",
        "purposes": [
          "Contract signing and management"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fullview",
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      "data": {
        "name": "FullView",
        "purposes": [
          "Screen recording user journeys for troubleshooting and customer support"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Germany, Frankfurt"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "gong",
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      "data": {
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        "purposes": [
          "Video calls, transcribing"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
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          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
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      "data": {
        "name": "Google Analytics",
        "purposes": [
          "Analytics help us understand how customers interact with the BrightLocal website."
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 4144,
      "data": {
        "name": "Google Workspace",
        "purposes": [
          "Email provision for brightlocal.com. Office applications and file storage, and use of Google Gemini"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Dublin, Ireland"
        ]
      }
    },
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      "kind": "subprocessor",
      "vendor": "hubspot",
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      "data": {
        "name": "HubSpot",
        "purposes": [
          "Marketing CRM platform"
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        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Frankfurt, Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "learnworlds",
      "evidence_id": 4144,
      "data": {
        "name": "Learnworlds",
        "purposes": [
          "Learning platform, powers BrightLocal Academy"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Frankfurt, Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailchimp",
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      "data": {
        "name": "Mailchimp",
        "purposes": [
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        ],
        "sections": [
          "Sub-Processors we use"
        ],
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          "USA"
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      "kind": "subprocessor",
      "vendor": "mailgun",
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        "name": "Mailgun",
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        "sections": [
          "Sub-Processors we use"
        ],
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          "USA"
        ]
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    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
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      "data": {
        "name": "Open AI",
        "purposes": [
          "AI provider"
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        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
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    },
    {
      "kind": "subprocessor",
      "vendor": "paypal-us",
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      "data": {
        "name": "PayPal",
        "purposes": [
          "PCI compliant processor for customer payments"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "planhat",
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        "name": "Planhat",
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        "sections": [
          "Sub-Processors we use"
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      "vendor": "postmark",
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      "data": {
        "name": "Postmark",
        "purposes": [
          "Email sending services"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
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      "kind": "subprocessor",
      "vendor": "paddle",
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      "data": {
        "name": "Profitwell",
        "purposes": [
          "Churn and delinquent payment management"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
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      "kind": "subprocessor",
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      "data": {
        "name": "RapidSwitch",
        "purposes": [
          "Colocation (SaaS application) & hosting (corporate website) providers."
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "UK"
        ]
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    },
    {
      "kind": "subprocessor",
      "vendor": "tellent-recruitee",
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      "data": {
        "name": "Recruitee",
        "purposes": [
          "Recruitment system"
        ],
        "sections": [
          "Sub-Processors we use"
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        "locations": [
          "AWS – Dublin",
          "Google – Germany"
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    },
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        "name": "Sharesale",
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          "Affiliate management platform"
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        "sections": [
          "Sub-Processors we use"
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          "USA"
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    },
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      "kind": "subprocessor",
      "vendor": "simplecast",
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      "data": {
        "name": "Simplecast",
        "purposes": [
          "Podcasts"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "streamyard",
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        "name": "Streamyard",
        "purposes": [
          "Streaming"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "surveymonkey",
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      "data": {
        "name": "Survey Monkey",
        "purposes": [
          "Website and platform surveys + customer and market research. Used for both marketing and product purposes"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ticket-tailor",
      "evidence_id": 4144,
      "data": {
        "name": "TicketTailor",
        "purposes": [
          "Ticket and payment site"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Dublin, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 4144,
      "data": {
        "name": "Twillio",
        "purposes": [
          "SMS sending service"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "typeform",
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      "data": {
        "name": "Typeform",
        "purposes": [
          "Customer Service contact-us form"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 4144,
      "data": {
        "name": "UltimateAI",
        "purposes": [
          "AI driven chatbox feature for Zendesk"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Frankfurt, Germany"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "userpilot",
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      "data": {
        "name": "Userpilot",
        "purposes": [
          "Software to provide in-app messaging"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "EU"
        ]
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    },
    {
      "kind": "subprocessor",
      "vendor": "xero",
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      "data": {
        "name": "Xero",
        "purposes": [
          "Company financial management and reporting"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA + New Zealand"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zapier",
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      "data": {
        "name": "Zapier",
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          "Automated workflows and service connections"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
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          "USA"
        ]
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    },
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      "kind": "subprocessor",
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          "Sub-Processors we use"
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      "kind": "subprocessor",
      "vendor": "zoho",
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        "name": "Zoho",
        "purposes": [
          "Email provision for brightlocal.ph"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "Dublin, Ireland"
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      "kind": "subprocessor",
      "vendor": "zoom",
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      "data": {
        "name": "Zoom",
        "purposes": [
          "Video conferencing platform"
        ],
        "sections": [
          "Sub-Processors we use"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}