Snapshot 437

Document
Subprocessor list
URL
https://zapier.com/legal/subprocessors
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
173695 bytes
SHA-256 (raw)
650cae003f81e6b904d5f3fd51d7af270c4dfb8ec522f59f2db170e9c87354b8
SHA-256 (normalized text)
c57426c278a2dd91112b986ddac5df6d0b5a4afd1c85f2afd1eb5c240ac9f3a5

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "ada",
      "evidence_id": 437,
      "data": {
        "name": "Ada",
        "purposes": [
          "Technical support chat management"
        ],
        "sections": [
          "Support"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "algolia",
      "evidence_id": 437,
      "data": {
        "name": "Algolia",
        "purposes": [
          "Search functionality for Zapier content, including templates, blog posts, and apps"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 437,
      "data": {
        "name": "Amazon Web Services (AWS)",
        "purposes": [
          "Cloud service and artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 437,
      "data": {
        "name": "Anthropic",
        "purposes": [
          "Artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "databricks",
      "evidence_id": 437,
      "data": {
        "name": "Databricks",
        "purposes": [
          "Data intelligence"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 437,
      "data": {
        "name": "Datadog",
        "purposes": [
          "Application performance monitoring, infrastructure and network monitoring, and error capturing"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "firecrawl",
      "evidence_id": 437,
      "data": {
        "name": "Firecrawl",
        "purposes": [
          "Knowledge source gathering capabilities"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fireworks",
      "evidence_id": 437,
      "data": {
        "name": "Fireworks AI",
        "purposes": [
          "Artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "fullstory",
      "evidence_id": 437,
      "data": {
        "name": "Fullstory",
        "purposes": [
          "Analytics to improve Zapier services"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "gong",
      "evidence_id": 437,
      "data": {
        "name": "Gong",
        "purposes": [
          "Call recording and transcribing for services and technical support"
        ],
        "sections": [
          "Support"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 437,
      "data": {
        "name": "Google",
        "purposes": [
          "Cloud service and artificial intelligence provider",
          "Language translations of customer queries"
        ],
        "sections": [
          "Service Infrastructure and Operations",
          "Zapier Service-Specific"
        ],
        "services": [
          "Translate by Zapier"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "grafana",
      "evidence_id": 437,
      "data": {
        "name": "Grafana Labs (Raintank, Inc.)",
        "purposes": [
          "Observability, monitoring, and application reliability"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 437,
      "data": {
        "name": "Heroku",
        "purposes": [
          "Deployment and management of Zapier services"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "knock-labs",
      "evidence_id": 437,
      "data": {
        "name": "Knock",
        "purposes": [
          "Customer and end-user communications"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "liveblocks",
      "evidence_id": 437,
      "data": {
        "name": "Liveblocks",
        "purposes": [
          "Collaboration capabilities"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "looker",
      "evidence_id": 437,
      "data": {
        "name": "Looker",
        "purposes": [
          "Analysis of Zapier services usage"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "madkudu",
      "evidence_id": 437,
      "data": {
        "name": "MadKudu",
        "purposes": [
          "Information gathering capabilities about leads submitted by customer queries"
        ],
        "sections": [
          "Zapier Service-Specific"
        ],
        "services": [
          "Lead Score by Zapier"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 437,
      "data": {
        "name": "Mailgun",
        "purposes": [
          "Email sending capabilities per customer queries"
        ],
        "sections": [
          "Zapier Service-Specific"
        ],
        "services": [
          "Email by Zapier"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "meta",
      "evidence_id": 437,
      "data": {
        "name": "Meta",
        "purposes": [
          "Artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 437,
      "data": {
        "name": "Microsoft",
        "purposes": [
          "Artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 437,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "Artificial intelligence provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pinecone",
      "evidence_id": 437,
      "data": {
        "name": "Pinecone",
        "purposes": [
          "Vector database for search features"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "redis",
      "evidence_id": 437,
      "data": {
        "name": "Redis",
        "purposes": [
          "Data storage and caching"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sentry",
      "evidence_id": 437,
      "data": {
        "name": "Sentry",
        "purposes": [
          "Debugging and support for error reporting"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 437,
      "data": {
        "name": "Stytch",
        "purposes": [
          "End-user authentication capabilities"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 437,
      "data": {
        "name": "Twilio",
        "purposes": [
          "SMS sending capabilities per customer queries"
        ],
        "sections": [
          "Zapier Service-Specific"
        ],
        "services": [
          "SMS by Zapier"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "uploadcare",
      "evidence_id": 437,
      "data": {
        "name": "Uploadcare",
        "purposes": [
          "File uploading capabilities"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "vercel",
      "evidence_id": 437,
      "data": {
        "name": "Vercel",
        "purposes": [
          "Cloud service provider"
        ],
        "sections": [
          "Service Infrastructure and Operations"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "vitally",
      "evidence_id": 437,
      "data": {
        "name": "Vitally",
        "purposes": [
          "Customer success health scoring, and user engagement/usage"
        ],
        "sections": [
          "Support"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "meta",
      "evidence_id": 437,
      "data": {
        "name": "WhatsApp",
        "purposes": [
          "WhatsApp chat sending capabilities per customer queries"
        ],
        "sections": [
          "Zapier Service-Specific"
        ],
        "services": [
          "WhatsApp Notifications"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 437,
      "data": {
        "name": "Zapier Australia Pty Ltd.",
        "sections": [
          "Zapier Affiliates"
        ],
        "services": [
          "Zapier services and support"
        ],
        "affiliate": true,
        "locations": [
          "Australia, with a branch in New Zealand (Zapier Australia Pty Ltd.)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 437,
      "data": {
        "name": "Zapier Automation Inc.",
        "sections": [
          "Zapier Affiliates"
        ],
        "services": [
          "Zapier services and support"
        ],
        "affiliate": true,
        "locations": [
          "Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 437,
      "data": {
        "name": "Zapier Automation Ireland Ltd.",
        "sections": [
          "Zapier Affiliates"
        ],
        "services": [
          "Zapier services and support"
        ],
        "affiliate": true,
        "locations": [
          "Ireland, with a branch in Spain (Zapier Automation Ireland Limited Sucursal En España)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 437,
      "data": {
        "name": "Zapier India Private Limited",
        "sections": [
          "Zapier Affiliates"
        ],
        "services": [
          "Zapier services and support"
        ],
        "affiliate": true,
        "locations": [
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 437,
      "data": {
        "name": "Zapier UK Ltd.",
        "sections": [
          "Zapier Affiliates"
        ],
        "services": [
          "Zapier services and support"
        ],
        "affiliate": true,
        "locations": [
          "UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 437,
      "data": {
        "name": "Zendesk",
        "purposes": [
          "Technical support ticket management"
        ],
        "sections": [
          "Support"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zoom",
      "evidence_id": 437,
      "data": {
        "name": "Zoom",
        "purposes": [
          "Video conferencing and communications for services and technical support"
        ],
        "sections": [
          "Support"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}